Le Louise Hotel Brussels - MGallery Collection

We stayed 5 night.Be ready to carry your luggage on the stairs because there is no elevator before your checking in.It was not a 5 star hotel For the price that we spent and for the room that we booked. The sink and shower water was leaking all night long that we had to put some napkins under it to stop the sound, the bedsheet was so dirty and even when they came for housekeeping, they did not change it so i took a picture. The plugging on the wall was loose. At checking they said the laundry was on the room included and only weekends might be some charges but we wanted to request laundry on weekday they said we have to pay. We also had the do not disturb sign on the door but unfortunately in the mornings they would knock to check if they should do housekeeping. The breakfast not much to say no one would tell you what to do . I would not recommend this hotel to stay from my experience.

There was no clear separation between shower and toilet . Apart from that room was good , rest of the stay was good

The hotel was very clean and the staff very helpful and attentive. The only downside was that Brussels had a lot of roadworks, although, this is obviously outside the hotels control.

The Front Desk staff was particularly good and helpful

Everything was wonderful.

Cleaning person entered the room in spite the fact that it was a “ don’t disturb”sign which we placed on a door handle outside of the room That was disturbing ! Breakfast options are very minimal

Excellent location. Comfortable rooms and very helpful and accommodating staff.

Great hotel. Nice rooms. Awesome breakfast. Awesome location. I highly recommend it.

The staff were extremely helpful and cordial. The hotel is well.situated in the city centre.

Shopping and restaurants

Decent property far from a 5 star

The hotel is lovely and the area is full of shopping, dining and transportation. Staff are mostly great and loved the WhatsApp communication function. The aircon is powerful but the room could be more sound proof.

Front desk check in lady was extremely rude. She was visibly showing that she was irritated, because I asked for an early check in if possible. Terrible sewage smell at the entrance. Overall, It did not feel like a 5 star hotel. Will not be staying at this hotel again.

Good Breafast,

very good

.

Amazing service and hotel location

Staff was very helpful.

The staff did an excellent job. They were friendly, helpful and professional.

I had a really good day. The hotel is very clean and the service impeccable. My only issue was the bedding. It kept me too warm, but maybe others won't mind.