Radisson Blu Hotel, Antwerp City Centre

Breakfast was not SAS standard, no flexibility. Rooms and staff gave nothing extra. Never again story.

Loved the location as it was ideal to jump straight onto the train for visiting Brugges and Ghent with ease, staff and room was excellent and pool was a great bonus to have a swim to relax after a long day of exploring

Great location. The rooms are OK but could use some maintenance. Staff work kind and helpful.

Breakfast was good. Staff were helping. Our t.v did not work and they tried to fix it however there was no technician on site to fix it. The pool area was clean.

Two singles beds after requesting a king told they’re fully booked can’t change anything it’s in the small print even through I booked months in advance. I checked the website plenty of rooms available. No information given on the pool or any amenities only our room number. Then a reception member of staff let themselves into our room as we sleep, no explanation or apology given. Bar staff are absolutely terrible 4 members couldn’t handle 25 guests. Didn’t come around to take orders but don’t want you ordering at the bar. Closed food service 1 hour and 15 minutes early without informing guests because it was too hot in a fully air conditioned hotel. Closed the bar one hour early. Was not asked how our stay was at check out. Then the kicker after we checked out and sat at the bar for a drink. My husband went up and paid and as we walked out a member of staff ran after us screaming that we had to pay. Making us out to be thieves in front of other guests and humiliating us. I went to find the manager who apologised for all the things that happens and said she would refund our stay through points which we did not receive. I made a scene at reception and she obviously lied about the refund so other guests wouldn’t hear how awful hotel is. Single beds, room entry, being accused of thievery and lying by management of a refund that never came is how I would sum up this stay. Find a hostel you be safer and treated better. The worst hotel stay we ever experienced

Great hotel with a fantastic location. Staff are very helpful and breakfast was very good. Highly recommend this account.

Good

A VERY pleasant stay, probably one of the best I ever had. Clean spacious room, large bathroom, nice breakfast (not included)

Excellent hotel beautifully located lovely staff pleasant room

While the location is quite good for those who want something close to the central station and also near the shopping area and the Old town, right outside the hotel can be a bit unsavory, especially at night. The hotel itself is starting to show wear and tear. The AC did not work properly in my room and the water temperature in the shower kept going from cold one second to scalding hot the next. The maintenance person who checked the room temp couldn’t fix it and just pinned it on the hotel being old. The TV remote did not work properly and there were not many channel choices for English speakers. Other than that the room was clean, spacious, and the bed comfortable. At the end of the day, that is what counts. Will I stay here again? Probably not.

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Clean room- Hotel very well located

We recently stayed at Radisson Blu Astrid Hotel Antwerp and overall had a really great experience. The location is excellent—super convenient for getting around—and the room itself was spacious, clean, and very comfortable. Everything from check-in to the facilities met our expectations. However, there was one interaction that left a slightly sour note. When I approached reception to ask for a recommendation on where to have mussels (as it’s something Belgium is well known for), the staff member directed me to a Chinese restaurant instead. I found this response a bit surprising and, if I’m honest, it didn’t sit quite right with me. I may be overthinking it, but it would have been more helpful (and appropriate) to be recommended a local Belgian spot, especially when specifically asking for a traditional dish. That aside, the rest of our stay was lovely, and the hotel itself is a great base for exploring Antwerp.

Clean room. Very comfortable and excellent location

Great place to stay opposite the central station. Clean rooms and very helpful staff. Lovely breakfast. Would definitely stay again.

Great location with amazing views of Central Station

Clean room good locating watch the hot water it goes hot and cold and a risk to burning yourself

Diamond suits was very nice and the staffs are very friendly and helpful.

Comfy bed, clean room, helpful staff, nice pool and gym, good location

I have stayed there several times. Love the breakfast (+ super nice and efficient breakfast team) ; great heated swimming pool ; spacious and cosy rooms ; convenient location.