Apê Metrô Paraíso

The staff were incredibly rude and the accommodations were very low standards.

The hotel could not even give me a room key. Every day they changed the code to my room and I had to submit to face scans daily just to be able to access the front lobby door. After the first day 2 claimed their system didn’t work and I had to wait outside in the rain for several minutes each time just to enter the building.

The housekeeping did not clean my room - at any point. I asked for towels and it took them 2 days to bring them.

The staff was very rude and impolite. The room was so loud I has to use both ear plugs and noise canceling headphones to sleep.

I had a very negative experience. Too many things to specify.

Excellente

A localização é excelente, pertissimo do metro. O quarto é renovado e estava limpo e organizado. O check in foi feito virtualmente e foi tranquilo. No geral, é um excelente custo benefício. A única melhoria seria em termos do barulho. As janelas são antigas e a noite você escuta tudo da avenida. Mas, eu consegui dormir bem mesmo assim!

Dirty linen, poor quality furniture, smelly shampoo, and incredibly LOUD. The receptionists say they're gonna help but they do nothing. No maintenance, no communication, zero accessibility... Terrible stay. Would not come back.

I had a room without a window that need a fresh paint job. I politely requested a different room, because I was going to be there for multiple days. Never happened. Maybe I should have pushed harder, especially when I saw roomd available on the website, but decided to just be quiet. The staff was pleasant enough, however, if you have better options, consider those first.

I had an extremely disappointing experience at this property. The service was the worst I've ever encountered—both the staff and the manager were hostile and unfriendly, making us feel unwelcome from the moment we arrived. To make matters worse, the noise levels were unbearable; it was noisy all night, and I didn't get any sleep at all. The so-called "studio" is a complete scam. We measured it, and it is exactly 2.5 meters by 4.5 meters, to the millimeter, which IS including the shower and the corridor from the door. This matchbox-sized ridiculous room ("STUDIO APARTMENT"???????) leaves hardly any space to move around. There's only one chair, and the "kitchen" consists of a single electric heater. We felt suffocated and cramped the entire time. Booking this place for two weeks in advance was the biggest mistake we've ever made. It was a miserable experience, and we will never even contemplate visiting this awful place again. Avoid at all costs!

The location was really good, but the noise all day and night was terrible for rest… my kids couldn’t sleep well…

Reasonable stay in a very good location

The rooms do need maintenance

The rooms do need some maintenance

small room in a good area, No closet for your clothes, so take care, also no safe box but in general the place in nice and good for short stays

Confortável e bem localizada

Quarto limpo, cheiro agradável. Cama e travesseiros bons, localização excelente. Acomodação funcional, voltaria com certeza.

O apartamento é minúsculo, sem espaço nem para abrir uma mala de mão, mas é limpo e o banho bom. Basicamente tem uma cama, a cozinha e uma escrivaninha muito pequena. O colchão da cama é ruim e tem muito barulho da rua. Tive problema de comunicação com o pessoal para fazer check-in. Mandei mensagem pelo Hotels e eles não responderam a tempo. A sorte é que possui portaria e eles me ajudaram.

Bom custo benefício. Localização excelente!

Tudo maravilhoso e fácil acesso os compromissos