Manaus Hotéis - Millennium

Staff was excellent with suggestions of place to eat and very helpful and polite

The pros: The hotel is at an excellent location, inside a small shopping mall (millenium shopping) and close to another bigger mall. It is also close to centro (downtown). and halfway to the airport. The staff is nice, and the breakfast is excellent, with a variety of breads, fruits and breakfast meats. The cons: The wifi is horrible. It never worked well for all days that I was there. If you are here for work, and need wifi, be careful. One night a man entered our room. I screamed scared, and he claimed he entered the wrong room. The next day I brought it to the attention of the person in the reception who said he would let the manager know. 2 days went by and no one contacted me. I asked to speak to the manager, told him what happened he said he would investigate. He called me back at the end of the day and said he could not find anything on who entered the room, and that the key was not activated. I felt completely gaslighted. He offered nothing to apologize for this mistake. I did not feel safe for the entire remainder of my stay as I was a woman traveling alone with a child. I would not stay here again.

Bathrooms are not the cleanest. They don’t have a safe. The bed sheets don’t have the elastic to hold on to the mattress so if you move a lot you will be sleeping directly at the mattress. My brother’s bed felt like he was sleeping in a deep hole. The restaurant was good and we ate excellent fish. I love the city view and that the hotel is next to the millenium shopping and close to the Amazonas shopping but not coming back.

Close to everything I was needing. Breakfast was good but not great

The front desk staff, with the exception of a few members, was NOT service oriented. I stayed 7 nights at this hotel. I have at hotel at least 5 previous years. The quality of the restraunt food and service has fallen. Room conditions have declined. My bill contained major errors. It felt like the hotel was trying to scam me. They did not english. Communications was frustrating.

Hotel next to a mall. Corner rooms nice and large. Maids provide good service. Staff generally friendly. But one female checkin staff was very discourteous. She charged me for an unexplained event and said other staffers made a mistake not charging me.

The staff were extremely polite and helpful. Nice place to stay.

Nice Hotel, close to Shopping Center. Buffet breakfast was great.

Great breakfast

Great

The room is not really high end but the hotel has a very good breakfast and a nice roof top pool that was very enjoyable. There is a shopping mall next door for forgotten items and a good coffee.

Hotel was clean / good value for money No English for people that don’t speak Portuguese Wi-Fi is not good on any floor above 6th Highlight is one of the Best breakfast!! And the staff in the restaurant especially Ivan was exceptional Will stay there again

We liked the central location and the nearness to food. We did not like the traffic noise all night long. We also didn’t like that the hallways and elevator were not air conditioned. We had our luggage stored at the hotel for 5 days. When we returned, one of the locks on a suitcase was jammed. We eventually discovered that an employee broke into it, stole my wife’s shoes, then purposely changed the code on the lock. She had to wear dirty jungle clothes and hiking boots for four days before we could open the suitcase and buy new shoes. We are not happy.

Super friendly staff, great beach area, great breakfast

Loved the staff! We lived at the hotel for 20 days and everyone was very pleasing! The only down thing is that the rooms did not have cooktop and we were not allowed to get single duvets (I shared the room with my mom and my 2-year old son) because we had a king sized bed. Other than that, we enjoyed the experience in a whole and the breakfast was very diverse as well. The whole staff of the Manaus Hotéis Millennium deserves a raise. They are very nice and hard working people!

Property is connected to a small mall which is nice. But property is noisy!! The Carnival celebrations were loud and went into the early mornings. The rooms on G3 and 3rd floor not real good. Seem smaller. Need to be updated. 18th floor room was nice. Room service was prompt. Transportation pickup confused most Uber drivers.

Not great I'm afraid. Check in was pleasant and friendly but once we stepped out of the lift we became concerned. The corridor to our room had peeling wallpaper, scuffs and stains. The room was shabby and well in need of decoration. Cleanliness was questionable with dust on the skirting boards, dirty areas round the sink. There were numerous scuffs and marks on furniture and walls. Grouting was discoloured in the shower. The pool, which was advertised as having umbrellas, had none and none were available. We had booked here for a days rest but with no shade we would have cooked. Food was OK but not brilliant. It isn't an expensive hotel so for the cost it may be worthwhile but we stayed elsewhere when we passed through Manaus a few weeks later for not much more and hugely better room and environment. The staff do their best but investment is needed.

Great hotel, great staff

Excelente hotel. Excelente serviço.

Very good breakfast and friendly staff and a few spoke English, which was helpful ☺️ and shopping opportunities are close by