Manhattan Plaza

Honestly the staff were some of the nicest people i’ve ever met. I cannot rave enough about the service there

Absolutely loved the hotel - I've never met kinder staff. From people at the reception to the breakfast buffet, to those who clean the rooms, everyone was so incredibly kind and thoughtful. Everything is clean, convenient, safe, and somehow full of joy

Good hotel, convenient location. Breakfast was good but repetitive. Cleanness could be improved.

Nice staff and very good location!

Very dirty bathrooms Dirty rooms Very good breakfast and location No parking.

There was a cockroach on the breakfast buffet and flies landing everywhere. Either close the windows and turn on the AC or put a cover over the food. I lost my appetite. The elevators are old and the door to my room failed to work several times. I was told to wait outside my door until the repairman arrived. I stood there for 2 minutes and gave up. I won’t be coming back.

Need renovation

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Eu moro no Texas e vim para o Brasil porque tinha uma cirurgia marcada e também para rever familia e amigos, tudo certo e indo muito bem até que um dia o recepcionista Gustavo, decide barrar uma amiga de subir e me visitar, me causando um transtorno desnecessário, tive que levantar do sofá operado e ir até o telefone me explicar e falar com o Sr. Gustavo, o mesmo disse que eu deveria ter informado que estava recém operado na reserva, algo pessoal e não acho que deveria, mas quando realizei o checkin informei ao recepcionista e ainda pedi ajuda com as mala, Gustavo destratou minha amiga e isso me deixou bem descontente, apesar disso, todo o resto da experiência foi muito boa, café da manhã bem farto, dependências limpas e ótimo room service, vista excelente também.

This hotel is amazing! We absolutely loved it. Very quiet. Extremely comfortable beds. The staff took such great care of us. The view from our room was amazing. We left the curtains open so we could wake up to it. This hotel is perfect. Stay here. You will love it!

Missing towels in the bathroom, bathroom was not clean and a lots of hair was found in it.

Buena relación calidad precio, muy buena ubicación

There were no towels (needed to request), no bathroom amenities, room service didn’t bring half of my food order. Disappointed. I’ve been to this hotel many times, first time I saw such a poor overall service.

Not cleaning , I don’t like this place

The room is large, with balcony and excellent view. However my room 1309 had a ceiling infiltration in the room that kept pouring drops during the night

The staff were friendly and always willing to help

Great hotel, great gym, very safe

I'll get my biggest complaint out of the way first. The bed was extremely uncomfortable. I don't know if Brazilians prefer sleeping on rock hard beds, but it really hurt my back. The staff was nice, and there was always someone around that spoke English. The breakfast, gym, and sauna were decent. I would say this is a solid 3 star hotel.

Excellent services for value Huge room Comfortable Good breakfast Staff in reception could be a bit more diligent

Pleasant surprise. Great location, great breakfast, clean and quiet. I had a great stay here. The only think I would improve is the shower since it was not hot enough but not a deal breaker.