Mercure São Paulo Grand Plaza Paulista

Hotels
7.8
/10
Pleasant
712 reviews

What Guests Say About Their Stay

Amanda
10.0
/ 10
Amazing staff and service was always arte tive, helpful and accomodating. Strong WiFi in the rooms and room service was great. Note - You have to request room cleaning service
Aline
10.0
/ 10
The location of the hotel was perfect, with easy access to nearby attractions and restaurants. I was able to explore the area easily and enjoy all that it had to offer. My room was spacious, clean, and comfortable, with all the amenities I could need for a relaxing stay. But what truly set this hotel apart was the staff. They went above and beyond to ensure that my stay was enjoyable, from providing recommendations for things to do in the area to making sure that all of my needs were met.
Adriano
10.0
/ 10
Overall, a great experience, as someone would expect from any Mercure hotel. The only downside was the kettle in the room. It wasn't working and they didn't fix it after I mentioned about the problem. The best part here is the location. You're a stone throw from Japan House, Itaú Cultural, SESC (all culture-based places). Paulista Avenue is the main road in the city, bringing together many shopping centres, cafés, department stores and the best connection via underground to most of the city centre.
In the Area
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R. Leôncio De Carvalho, 201 - Jardins, São Paulo, State of São Paulo, Brazil, 04003-010

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mercure São Paulo Grand Plaza Paulista is a hotel in a good neighborhood, which is located at Sao Paulo . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mercure São Paulo Grand Plaza Paulista

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R. Leôncio De Carvalho, 201 - Jardins, São Paulo, State of São Paulo, Brazil, 04003-010
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Discover More About Mercure São Paulo Grand Plaza Paulista

Location


Mercure São Paulo Grand Plaza Paulista is a hotel in a good neighborhood, which is located at Sao Paulo .

About Mercure São Paulo Grand Plaza Paulista

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure São Paulo Grand Plaza Paulista exclusively for you.

Mercure São Paulo Grand Plaza Paulista is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure São Paulo Grand Plaza Paulista.

All facilities in Mercure São Paulo Grand Plaza Paulista

Others Mercure São Paulo Grand Plaza Paulista
Others

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Things to Do

  • Romantic proposal packages
  • Garden
  • Sauna
  • Steam room

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking
  • Reception hall

Business Facilities

  • Meeting facilities
  • Business center

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mercure São Paulo Grand Plaza Paulista

Important Note
  • Fee for buffet breakfast: approximately BRL 51 for adults and BRL 20 for children
  • Covered valet parking fee: BRL 25 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses eco-friendly cleaning products
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure São Paulo Grand Plaza Paulista
165
Number of floors in Mercure São Paulo Grand Plaza Paulista
15
Another facilities in Mercure São Paulo Grand Plaza Paulista
Others, Smoke-free area, Safety deposit box, Laundry service, Multilingual staff

Frequently asked question in Mercure São Paulo Grand Plaza Paulista

What are available facilities at Mercure São Paulo Grand Plaza Paulista?
There are top facilites at Mercure São Paulo Grand Plaza Paulista such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure São Paulo Grand Plaza Paulista?
The standard check-in time at Mercure São Paulo Grand Plaza Paulista is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mercure São Paulo Grand Plaza Paulista provide breakfast?
Yes, Mercure São Paulo Grand Plaza Paulista provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Mercure São Paulo Grand Plaza Paulista

7.8
Pleasant
From 708 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

8.4

Service and Facilites

8.2

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Traveler Reviews Mercure São Paulo Grand Plaza Paulista

Number of reviews per page
20
40
Top reviews
Amanda
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing staff and service was always arte tive, helpful and accomodating. Strong WiFi in the rooms and room service was great. Note - You have to request room cleaning service
Rajiv
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Can be better prepared to welcome guests. We had booked room for 4, but they setup the room for only 2
FLAVIO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

O hotel surpreendeu pelo conforto, localização e atenção dos funcionários.
Junichi
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very comfortable.
Paul
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Poor service and attention to detail…some of the corridors and public spaces not clean.
Leonardo
icon-Business
Business
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Hotel definitely needs big renovation. AC not cooling, WiFi was very slow when working, bathrooms are very old
Aline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The location of the hotel was perfect, with easy access to nearby attractions and restaurants. I was able to explore the area easily and enjoy all that it had to offer. My room was spacious, clean, and comfortable, with all the amenities I could need for a relaxing stay. But what truly set this hotel apart was the staff. They went above and beyond to ensure that my stay was enjoyable, from providing recommendations for things to do in the area to making sure that all of my needs were met.
Read More
Juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Location is great! overall good, staff was friendly
Adriano
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Overall, a great experience, as someone would expect from any Mercure hotel. The only downside was the kettle in the room. It wasn't working and they didn't fix it after I mentioned about the problem. The best part here is the location. You're a stone throw from Japan House, Itaú Cultural, SESC (all culture-based places). Paulista Avenue is the main road in the city, bringing together many shopping centres, cafés, department stores and the best connection via underground to most of the city centre.
Read More
Markus
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

I am sad to say that the Mercure Sao Paolo Grand Plaza Paulista is the worst hotel I have stayed in in decades. I booked a 4-star hotel but this hotel is no more than a 2-star hotel. The rooms are terrible.
Erick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The hotel was right by paulista ave. We walked to it and then up and down paulista ave many times. Lots of little shops and food especially on sunday. The housekeeping staff was good. They were always cleaning and supplying towels. The front desk staff was great- we needed to change our room to fit 3 people a few days after we got there. Instead of having to check out and wait till 2 to check back in the girl just switched are room right then. Saved us a lot of stress and she didnt have to do it. The restraunt wasn't so good, maybe it was an off day
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Erick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

We are right off paulista ave. My husband and i walked up and down it several times. Very nicely located
Kamel
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Limited dining options, communication with staff due to language. Poor entertainment, cleanliness and access keys to elevator and room.
Glauco
icon-Business
Business
4.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

The area is good! But overall, the hotel needs an urgent refurbish, the breakfast was bellow average (there was no butter first day), and the internet sucks! Never above 1Mb. If you need internet access, you´d better look for another hotel.
Dylan
icon-Leisure
Leisure
6.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

It's was a nice stay overall, but there were some things that feels like management is out of touch with the property. For example, some of the lights had wiring issues and broke. I was surprised to find there was not an iron/ironing board in the room? And then the biggest thing that stood out was not having a trash can inside the room. The only one was the small one in the bathroom for toilet paper, so it didn't have enough space for drink containers. I think if the general manager spent a night in the hotel it would provide some perspective of what could be improved. A big thing that would also greatly improve the quality are the mattresses. Outside of that though, most of the staff was helpful.
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Hector
icon-Business
Business
6.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Nice location, reported that door lock reader did not work... stayed there 3 nights, went to get new keys 10 times.. internet very intermitent, when it worked was fine.. however had to call 3 times to have it reset...
SERGIO J
icon-Leisure
Leisure
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

The place is clean and the staff is friendly
Cintia Futino Rodrigues da
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

I booked an "Executive Double Room, 1 King Bed", but we didn't get a king bed at first. After notifying them, we got the right room.
MAREK
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Tired furniture in the room. No wifi in the room despite signal being present. Staff told me that they are aware of this but they did not do anything to fix the problem. So i could not work from room. They elaborated that they did not update the system so i could not use my iphone. Overall disappointing hotel.
Philip
icon-Business
Business
4.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

WiFi provision totally inadequate and when complained there was somewhat disbelief but tinkered with the system. Eventually there was wifi but not good reception.
Number of reviews per page
20
40

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