Novotel Criciuma

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9.4
/10
Exceptional
423 reviews

What Guests Say About Their Stay

Leonardo

10.0
/ 10
Novotel in Criciúma, Santa Catarina, is simply the BEST hotel in town. The hotel is newer, has a Jacuzzi, (dry) sauna, valet parking (for a fee), a nice small gym room, the bedrooms are well designed and decorated, with sound proof windows and awesome blackout curtains, the bathrooms are spacious and also well decorated . The front desk team is great, shout-out to Marcelo and Julie. The breakfast is FANTASTIC, with an excellent variety of food, fruits, coffees, breads, cakes, juices, and everything is fresh. The hotel isn't too close to the city center, but is next door the a very nice shopping mall, called Nações Shopping. Totally worth it to stay at this hotel.

Michael

10.0
/ 10
The Room was very clean with a small shopping mall next to the property, service from check in to checkout was quick and professional. My only compliment: The Jacuzzi water temperature wasn't that hot and I had no clue how to change it but I was too wet and lazy to ask for assistance.

NATHAN

10.0
/ 10
My family was making a 8 hour trip and this was the half way point for us. We have stayed in many hotels and this by far was on the top of our list. We have a 2 year old and a 1 month old and this was the perfect place. Breakfast was amazing and far surpassed our expectations. Very good food. My wife cant eat gluten or drink milk and still it was able to satisfy her for breakfast with no issue at all. If we ever make thos trip again, we will for sure stay here. Very good place with great service.
In the Area
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Avenida Jorge Elias de Lucca, Criciúma, Santa Catarina, Brazil, 88813-390

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Novotel Criciuma is a good choice when you are visiting Criciúma. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Novotel Criciuma

Avenida Jorge Elias de Lucca, Criciúma, Santa Catarina, Brazil, 88813-390
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Lobby Novotel Criciuma
Exterior 2 Novotel Criciuma

Discover More About Novotel Criciuma

Location
Staying at Novotel Criciuma is a good choice when you are visiting Criciúma.

About Novotel Criciuma

Not all hotel allow guests with pets, but Novotel Criciuma welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Novotel Criciuma is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Criciuma.

All facilities in Novotel Criciuma

Bar, Cafe and Lounge Novotel Criciuma
Bar, Cafe and Lounge
Entertainment Facility Novotel Criciuma
Entertainment Facility
Fitness Center Novotel Criciuma
Fitness Center
Functional Hall Novotel Criciuma
Functional Hall
Lobby Novotel Criciuma
Lobby

Things to Do

  • Garden
  • Outdoor facilities
  • Spa
  • Sauna
  • Steam room

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental
  • Valet parking (surcharge)

Family-friendly Facilities

  • Kids club

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Novotel Criciuma

Important Note
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately BRL 76 per person
  • Covered valet parking fee: BRL 33 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Criciuma
124
Number of floors in Novotel Criciuma
9
Another facilities in Novotel Criciuma
Garden, Outdoor facilities, Spa, Sauna, Steam room

Frequently asked question in Novotel Criciuma

What are available facilities at Novotel Criciuma?
There are top facilites at Novotel Criciuma such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Criciuma?
The standard check-in time at Novotel Criciuma is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Novotel Criciuma provide breakfast?
Yes, Novotel Criciuma provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novotel Criciuma?
Novotel Criciuma is a 4.0-star hotel.
How many floors does Novotel Criciuma have?
Novotel Criciuma has 9 floors.
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More Reviews from Other Guests in Novotel Criciuma

9.4
Exceptional
From 423 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Novotel Criciuma

Number of reviews per page
20
40
Top reviews
Leonardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Novotel in Criciúma, Santa Catarina, is simply the BEST hotel in town. The hotel is newer, has a Jacuzzi, (dry) sauna, valet parking (for a fee), a nice small gym room, the bedrooms are well designed and decorated, with sound proof windows and awesome blackout curtains, the bathrooms are spacious and also well decorated . The front desk team is great, shout-out to Marcelo and Julie. The breakfast is FANTASTIC, with an excellent variety of food, fruits, coffees, breads, cakes, juices, and everything is fresh. The hotel isn't too close to the city center, but is next door the a very nice shopping mall, called Nações Shopping. Totally worth it to stay at this hotel.
Read More
Arno
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Parking is not easy. They don’t have an automatic system of access.
Antonio
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Purê good
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The Room was very clean with a small shopping mall next to the property, service from check in to checkout was quick and professional. My only compliment: The Jacuzzi water temperature wasn't that hot and I had no clue how to change it but I was too wet and lazy to ask for assistance.
NATHAN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

My family was making a 8 hour trip and this was the half way point for us. We have stayed in many hotels and this by far was on the top of our list. We have a 2 year old and a 1 month old and this was the perfect place. Breakfast was amazing and far surpassed our expectations. Very good food. My wife cant eat gluten or drink milk and still it was able to satisfy her for breakfast with no issue at all. If we ever make thos trip again, we will for sure stay here. Very good place with great service.
Read More
Eduardo
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The service is great.
Makayla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

The rooms were beautiful. Cleaning staff was great. The only thing i didnt like was having to oay for parking. Everyhtijgbekse was beautiful and amazing. Id definitely stay there again
Yao Zu
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

Don't bothering going to this hotel. I told the hotel that I already paid for the hotel and they told me that this is temporarily hold on my credit card and then I noticed that I got charged and then I came back home and contact orbitz and they said they won't refund my refund. What are the reasons to charge me twice. Is this behavior legal?
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Lee J.
icon-Business Family
Business Family
2.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

Best hotel in city....Staff and management need training. Never told at check in rooms are not cleaned unless requested. (Different policy than same chain we stayed at 2 weeks ago.) Sinks fill and don't drain leaving disgusting mess. After requesting room be tended to housekeeping garbage not removed and nothing cleaned but they left 7 or 8 bottles of shampoo (room had none).) Valet services brought guest wrong car as we waited then took 10 minutes to pay due to card machine not working. GM and staff will respond to guests complaints by complaining to you about conditions and other people complaining to them. Interesting guest service tactic! Food was good but service terrible. Got an English menu but had to translate because servers don't speak English! Stay and be prepared for an adventure.
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Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 285 week(s) ago

Expedia Group verified review

hotel novo, mas com defeito no LED(ficava piscando a noite), sem muitos canais na tv, cafe da manhã bom.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 299 week(s) ago

Expedia Group verified review

My experience at Novotel Criciuma was wonderful, I can recommending anyone who travels to Criciuma to stay in this new, confutable, very clean and pleasant hotel. Also, I can give high rate for every staff has been working during my stay. "The greatest staff ever!":)
Vivian
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ótimo café da manhã. Boa localização
Lyana
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Tudo perfeito! O café é maravilhoso! Já me hospedei algumas vezes em Criciúma e esse é o melhor hotel da região.
MARCOS
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

O hotel tem excelentes acomodações, quarto muito limpo, hall muito bem cuidado com bom cheiro e excelente limpeza. O que não entendo é a necessidade de fazer um pré check-in por e-mail preenchendo todos os dados e chegando no hotel ter que fazer tudo de novo, pois segundo a recepcionista o preenchimento era por outro motivo. Outra coisa que destoa da qualidade do hotel é o FRACO café da manhã, tudo frio ao máximo, bolinhas de queijo, pão de queijo, pastéis assados, mini bauru tudo gelado. Além disso, 2 tipos de bolos e bem simples. Não entendo um hotel com tamanha qualidade e diária no valor que tem oferecer um café da manhã desse nível.
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Luiz Fernando
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Café da manhã excelente, cama confortável e ducha forte
Antonio
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Muito bom! Limpeza, atendimento, ótimo café da manhã.
Alexandre
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ótimo hotel. Tudo perfeito. Ótimo restaurante.
Giovano
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cafe da manha completo. Querendo um extra de ovos fritos tem a disposicao
Jose Henrique
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Cama e banho ótimos. Carregador para carro elétrico. Local de fácil acesso. Poderia ter serviço de quarto no domingo à noite.
Iliani MC
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

O hotel novo e bem cuidado Café da manhã bom Quarto espaçoso com cama confortável Equipe de funcionários nada simpáticos, no café da manhã entrei s saí sem ninguém me cumprimentar, nem para bom dia Tinha um evento que iria ocorrer no hotel e todos estavam em função do evento
Number of reviews per page
20
40

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Exterior 4 Novotel Criciuma

Disclaimer

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