Pestana Sao Paulo Hotel

Hotels
7.4
/10
Pleasant
900 reviews

What Guests Say About Their Stay

Steven
10.0
/ 10
Although it is a bit outdated our overall experience was excellent and we highly recommended it. Walking distance to Paulista, taxi and Uber service in minutes at all times. Super friendly and competent staff.
Lydia
10.0
/ 10
The staff, esp Rafael and Bianca at Reception, was superb. The breakfast buffet was among the best ever. It was a really perfect stay in a great lication!
Fernanda
10.0
/ 10
O hotel é super confortável, bem localizado e o staff é atencioso. Com certeza o café da manhã é um dos pontos fortes do hotel, com uma ampla variedade de opções. O hotel segue todas as normas de higiene e segurança.
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In the Area
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Rua Tutóia, 77, São Paulo, State of São Paulo, Brazil, 04007-000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Pestana Sao Paulo Hotel is a good choice when you are visiting Sao Paulo . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Pestana Sao Paulo Hotel Address: Map & Location

Rua Tutóia, 77, São Paulo, State of São Paulo, Brazil, 04007-000
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Discover More About Pestana Sao Paulo Hotel

Location


Staying at Pestana Sao Paulo Hotel is a good choice when you are visiting Sao Paulo .

About Pestana Sao Paulo Hotel

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pestana Sao Paulo Hotel exclusively for you.

With all facilities offered, Pestana Sao Paulo Hotel is the right place to stay.

All facilities in Pestana Sao Paulo Hotel

Others Pestana Sao Paulo Hotel
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours

Public Facilities

  • Restaurant
  • Others
  • Smoke-free area
  • Elevator

Business Facilities

  • Meeting rooms
  • Business center
  • Conference room
  • Conference rooms

Food and Drinks

  • Breakfast
  • Bar

Things to Do

  • Steam room

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Pestana Sao Paulo Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately BRL 35 for adults and BRL 35 for children
  • Valet parking fee: BRL 40.00 per day
  • Pet fee: BRL 115.5 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation, or the property will charge the full amount of the stay on the new card and refund the original card. Payment with a third-party credit card requires hotel authorization in advance.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property’s breakfast service is available only by reservation and must be requested at check-in. Minibar items (surcharge) are available for pickup at reception.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pestana Sao Paulo Hotel
198
Number of floors in Pestana Sao Paulo Hotel
14
Another facilities in Pestana Sao Paulo Hotel
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Tours

Frequently asked question in Pestana Sao Paulo Hotel

What are available facilities at Pestana Sao Paulo Hotel?
There are top facilites at Pestana Sao Paulo Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Pestana Sao Paulo Hotel?
Check-in time at Pestana Sao Paulo Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Pestana Sao Paulo Hotel provide breakfast?
Yes, Pestana Sao Paulo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Pestana Sao Paulo Hotel?
Pestana Sao Paulo Hotel is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Pestana Sao Paulo Hotel have?
Pestana Sao Paulo Hotel has 14 floors.
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More Reviews from Other Guests in Pestana Sao Paulo Hotel

7.4
Pleasant
From 900 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

8.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Pestana Sao Paulo Hotel

Number of reviews per page
20
40
Top reviews
William
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We arrived earlier and the concierge said she could take our luggage but we had to wait till 3pm to check in. We ate at the hotel and stayed close to the reception. We noticed that by 2ish some people were arriving and being checked in. There was 3 conventions going on the hotel and we believe they were not interested in pleasing the regular hosts. The first room was overly noise. The second was not noise but the bathroom had mold trapped on the silicone to hold the shower glass. We complained no offer to change rooms ti was obvious the had none available. We rode the elevator with a couple who was going to the reception asking to change room because of mold. The breakfast was just fine. We asked if we could leave the luggage at the reception while we went to the rental car so we could load the car. They said we couldn't park the car to lad because the parking was owened by another company and they would not allow it. We are Pestana Gold members. It seems that in this hotel it doesn't matter. Conference people are priority even thoug they will mostly be one time guests.
Read More
Glenda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

.
Maria
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Excelente!!
Camilo
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Not that good breakfast
Brandon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Will come back
BRIGHTON
icon-Business
Business
4.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Arrived and theyd lost my booking, re eptiin staff was not gery helpful. Just stared at me and shrugged. I made him take a copy of my xonfirmation but he didnt seem bothered. Only when i contacted hotels.com and they got involved was there any movement. He finally found me andvthen regused me an early checkin despite my booking statescearkt check in as id landed at 4:30am. I was allowed to check in at 3pm. The hotel is nothing special, dated and early 90s. Things were broken here and there and it was all a bit shabby. Breakfast so so, again not that nice. Coffee yuk and a lot of meat yuk. Check out took forever as they are so slow. I wont be returning - avoid
Read More
Ricardo
icon-Leisure
Leisure
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Necessario uma renovação maior, nao somente estética para dar um ar de novo.
Erick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The hotel was very nice and an easy walk to paulista ave
Lidia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

I thought the staff is not very friendly. Any request, and they would say “we will check if it is possible “, but not in an encouraging way, not like they really meant it. Not sure if the moral is low, as it happened with all the staff, for all requests, including early check in. I actually sent an email asking if it was possible to have an early check in as our international flight would arrive in the am, and the blunt answer was “if you want to be checked in in the morning, you have to book the room for the day before.”. Not the best way to approach the customer. It is disappointing because we love the location, breakfast is great and we had stayed there in February this year. Will look for other options for the next time.
Read More
Steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Although it is a bit outdated our overall experience was excellent and we highly recommended it. Walking distance to Paulista, taxi and Uber service in minutes at all times. Super friendly and competent staff.
Ira
4.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

The building is old infrastructure and functionally obsolete in terms bed, tv, cabinets, et al. The property was clean but obsolete.
GARY
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Really enjoyed my stay. We will be back soon!
Adam
icon-Business
Business
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Hotel needs an urgent refurb. Stuck in the 90's. The potential is enormous
Lydia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

The staff, esp Rafael and Bianca at Reception, was superb. The breakfast buffet was among the best ever. It was a really perfect stay in a great lication!
David
6.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Not for now.
maria
icon-Business Family
Business Family
10.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Excellent
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Good
Fernanda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

O hotel é super confortável, bem localizado e o staff é atencioso. Com certeza o café da manhã é um dos pontos fortes do hotel, com uma ampla variedade de opções. O hotel segue todas as normas de higiene e segurança.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Great staff, large room. Amenities were pretty expensive.
Tiago
icon-Business
Business
10.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

It was everything ok
Number of reviews per page
20
40

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Others 4 Pestana Sao Paulo Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 900 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

8.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pestana Sao Paulo Hotel

Number of reviews per page
20
40
Top reviews
William
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We arrived earlier and the concierge said she could take our luggage but we had to wait till 3pm to check in. We ate at the hotel and stayed close to the reception. We noticed that by 2ish some people were arriving and being checked in. There was 3 conventions going on the hotel and we believe they were not interested in pleasing the regular hosts. The first room was overly noise. The second was not noise but the bathroom had mold trapped on the silicone to hold the shower glass. We complained no offer to change rooms ti was obvious the had none available. We rode the elevator with a couple who was going to the reception asking to change room because of mold. The breakfast was just fine. We asked if we could leave the luggage at the reception while we went to the rental car so we could load the car. They said we couldn't park the car to lad because the parking was owened by another company and they would not allow it. We are Pestana Gold members. It seems that in this hotel it doesn't matter. Conference people are priority even thoug they will mostly be one time guests.
Read More
Glenda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

.
Maria
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Excelente!!
Camilo
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Not that good breakfast
Brandon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Will come back
BRIGHTON
icon-Business
Business
4.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Arrived and theyd lost my booking, re eptiin staff was not gery helpful. Just stared at me and shrugged. I made him take a copy of my xonfirmation but he didnt seem bothered. Only when i contacted hotels.com and they got involved was there any movement. He finally found me andvthen regused me an early checkin despite my booking statescearkt check in as id landed at 4:30am. I was allowed to check in at 3pm. The hotel is nothing special, dated and early 90s. Things were broken here and there and it was all a bit shabby. Breakfast so so, again not that nice. Coffee yuk and a lot of meat yuk. Check out took forever as they are so slow. I wont be returning - avoid
Read More
Ricardo
icon-Leisure
Leisure
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Necessario uma renovação maior, nao somente estética para dar um ar de novo.
Erick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The hotel was very nice and an easy walk to paulista ave
Lidia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

I thought the staff is not very friendly. Any request, and they would say “we will check if it is possible “, but not in an encouraging way, not like they really meant it. Not sure if the moral is low, as it happened with all the staff, for all requests, including early check in. I actually sent an email asking if it was possible to have an early check in as our international flight would arrive in the am, and the blunt answer was “if you want to be checked in in the morning, you have to book the room for the day before.”. Not the best way to approach the customer. It is disappointing because we love the location, breakfast is great and we had stayed there in February this year. Will look for other options for the next time.
Read More
Steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Although it is a bit outdated our overall experience was excellent and we highly recommended it. Walking distance to Paulista, taxi and Uber service in minutes at all times. Super friendly and competent staff.
Ira
4.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

The building is old infrastructure and functionally obsolete in terms bed, tv, cabinets, et al. The property was clean but obsolete.
GARY
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Really enjoyed my stay. We will be back soon!
Adam
icon-Business
Business
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Hotel needs an urgent refurb. Stuck in the 90's. The potential is enormous
Lydia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

The staff, esp Rafael and Bianca at Reception, was superb. The breakfast buffet was among the best ever. It was a really perfect stay in a great lication!
David
6.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Not for now.
maria
icon-Business Family
Business Family
10.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Excellent
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Good
Fernanda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

O hotel é super confortável, bem localizado e o staff é atencioso. Com certeza o café da manhã é um dos pontos fortes do hotel, com uma ampla variedade de opções. O hotel segue todas as normas de higiene e segurança.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Great staff, large room. Amenities were pretty expensive.
Tiago
icon-Business
Business
10.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

It was everything ok
Number of reviews per page
20
40