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Windsor Plaza Copacabana
Hotels
8.2
/10
Very Good
937 reviews
What Guests Say About Their Stay
Ahmad
10.0
/ 10
This hotel was amazing! I was nervous after booking it as i saw a lot of bad reviews. The rooms were clean, the staff was amazing and the location is perfect! Carlos at the front desk upgraded our room and made check in a breeze. The roof top pool is also amazing. I definitely would recommend this hotel.
James
10.0
/ 10
Very clean and in great location. Just 2 blocks from the beach. Friendly staff and great breakfast. Definitely wet I’ll stay here again.
Gabriel
10.0
/ 10
The experience was so comfortable. Costumer service fast and professional. Rooms conditions working properly. Location 10/10 and the buffet restaurant with a quality food excellent. Very recomendable to stay in Rio.
In the Area
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Ave Princesa Isabel 263 Copacabana, Rio de Janeiro, State of Rio de Janeiro, Brazil, 22011-010
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Windsor Plaza Copacabana
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Per room per night (excl. taxes & fees)
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Windsor Plaza Copacabana Address: Map & Location
Ave Princesa Isabel 263 Copacabana, Rio de Janeiro, State of Rio de Janeiro, Brazil, 22011-010
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Location
Staying at Windsor Plaza Copacabana is a good choice when you are visiting Rio de Janeiro.
About Windsor Plaza Copacabana
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Windsor Plaza Copacabana exclusively for you.
Get precious and unforgettable moment during your stay at Windsor Plaza Copacabana.
All facilities in Windsor Plaza Copacabana
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Things to Do
- Beach umbrella
- Outdoor pool
- Sauna
- Steam room
- Pool sun loungers
General
- Banquet
- Parking
- Ballroom
- Rooftop terrace
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Business Facilities
- Computer station
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Windsor Plaza Copacabana
Important Note
- Fee for buffet breakfast: approximately BRL 83 for adults and BRL 83 for children
- Covered valet parking fee: BRL 80.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for travelers who are not citizens of Brazil) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Windsor Plaza Copacabana | 237 |
Number of floors in Windsor Plaza Copacabana | 14 |
Another facilities in Windsor Plaza Copacabana | Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff |
Frequently asked question in Windsor Plaza Copacabana
What are available facilities at Windsor Plaza Copacabana?
There are top facilites at Windsor Plaza Copacabana such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Windsor Plaza Copacabana?
Check-in time at Windsor Plaza Copacabana is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Windsor Plaza Copacabana provide breakfast?
Yes, Windsor Plaza Copacabana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Windsor Plaza Copacabana?
Windsor Plaza Copacabana is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Windsor Plaza Copacabana have?
Windsor Plaza Copacabana has 14 floors.
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More Reviews from Other Guests in Windsor Plaza Copacabana
Other sources (937)
8.2
Very Good
From 937 reviews
Cleanliness
8.6
Room Comfort
8.2
Location
10.0
Service and Facilites
8.4
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Traveler Reviews Windsor Plaza Copacabana
Number of reviews per page
20
40
Top reviews
Ricardo
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Fue una buena opción, el hotel está bien ubicado, en carretera principal, cerca de locales y cerca de la playa. El personal es amable y profesional
Federico
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
very good
Jamie
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Took a long while to check in and check out as foreigners.
Lots of paperwork and forms, seems like it could be much more streamlined.
Would be excellent if the pool were heated year round.
Douglas
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Property is very old and we had bugs in one section of our room. We informed the front desk but not sure they addressed it as we continued to see bugs during our stay.
Bailey
Leisure
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The staff was amazing! They were accommodating with the language barrier. The room was not like the pictures, there was black mold everywhere, there was mold under the refrigerator too. The walls are paper thin.
Ahmad
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This hotel was amazing! I was nervous after booking it as i saw a lot of bad reviews. The rooms were clean, the staff was amazing and the location is perfect! Carlos at the front desk upgraded our room and made check in a breeze. The roof top pool is also amazing. I definitely would recommend this hotel.
Breanna
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Everything was amazing!
Amanda
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
For the money this was a decent hotel. A little too far back from the beach, especially for walking back at night. Staff were friendly. The pool area was definitely lacking in ambiance.
Dione
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
I really enjoyed my stay here. I would recommend it again. The only issue we had was with the AC not working for about a day and a half, but they finally resolved it.
Terry
Leisure with Friends
4.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I will not be returning to this hotel. This decision is due to an incident of profiling; I prefer not to elaborate further. But just know if you a person of ethnicity you are not treated with respect.
James
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very clean and in great location. Just 2 blocks from the beach. Friendly staff and great breakfast. Definitely wet I’ll stay here again.
Ernesto
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Nice staff, good location.
Delines
Leisure with Friends
2.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Horrible experience!
Check-in Experience: was poor, we arrived early and the front desk agent did not check us in, he asked to come back after 3pm. When we came back from a tour around 5pm, the new agent was upset because we did not check in before.
Air Conditioning Issues: The next day, the air conditioning in our room was not working. After calling the front desk, we were informed that the issue was with a central unit serving the entire hotel, and they could not offer us a solution. We were told “we all needed to share the heat” and wait. The next day when I asked for an update, we were simply told to wait again, which was unacceptable. After we noticed the air conditioning seemed to work at night but failed during the day. The nights were extremely cold in our room.
Unprofessional Behavior by Manager: On Sunday morning, my friend and I were returning to the hotel after Carnaval, and the manager, Fernando, screamed at me. I did not understand he was addressing me, and he then proceeded to whistle at us in a manner that was both disrespectful and degrading. This is absolutely not an acceptable way to treat any guest. His behavior was unprofessional and completely inappropriate.
The location was excellent.
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Nkomo
Business and Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great staff, comfortable room.
Gabriel
with Friends
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The experience was so comfortable. Costumer service fast and professional. Rooms conditions working properly. Location 10/10 and the buffet restaurant with a quality food excellent. Very recomendable to stay in Rio.
Lenildo
Leisure
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Este hotel necessita de obras urgente, porque para um hotel de 4 estrelas ele está muito distante desta pontuação e para área onde está localizado justo na Avenida Princesa Isabel que faz parte da entrada e do cartão postal de Copacabana é muito pobre …😳😳😳😳😳
Pierre-Marc
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Amazing buffet and service
Elida
Leisure
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
I was checking in and my friend, who was helping me with my lugagge and needed to change for her flight that was leaving two hours after I checked in, was coming with me to the room and the front desk told me she could not come up, that I could not have guests.
I have traveled to 40 countries and never have been told that I cant have a guest in my room for two hours!
When I asked for my manager, they called someone and then said they will make the exception, but very weird and unprofessional.
Then, decided to go for a farewell drink to the rooftop and when asked the front desk again to keep my friend lugagge cause she was leaving, they offered to leave it by the door; cero friendliness and service!
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FERNANDO
Leisure Family
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
El check in fue lento e ineficiente. No colocaron la tercer cama hasta las 21hs. A pesar de reclamar 2 veces. Pero luego el servicio mejoró mucho. Buen desayuno y personal muy amable
Ivan
Friends and Family
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Old hotel. The rooms don’t seem to have been renovated in decades. But it’s clean and service is good. Nice rooftop with pool. Buffet breakfast was good.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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