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Kep Bay Hotel & Resort
Hotels
8.6
/10
Very Good
28 reviews
What Guests Say About Their Stay
Jock
10.0
/ 10
Very quiet but very good if you just want to chill. Staff very friendly and welcoming. Great spot
Verified traveler
10.0
/ 10
This was a very nice hotel with a beautiful view of the ocean and islands in the background. The service was great and the restaurant food was delicious. I was on l there one night but would def stay there again.
Verified traveler
10.0
/ 10
I stayed with my family including kid.
This room really comfortable and clean.
The room space is enough for my kid to play there.
View of ocean is so nice.
Especially I enjoyed very much at pool, clean and big.
Love this place and will come again next time.
In the Area
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Street 23100, Kep City,, Kaeb, Krong Kaeb, Kep Province, Cambodia, 855
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Kep Bay Hotel & Resort
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Per room per night (excl. taxes & fees)
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What's around Kep Bay Hotel & Resort
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Street 23100, Kep City,, Kaeb, Krong Kaeb, Kep Province, Cambodia, 855
Discover More About Kep Bay Hotel & Resort
Location
Kep Bay Hotel & Resort is a hotel in a good neighborhood, which is located at Kaeb.
Not only well positioned, but Kep Bay Hotel & Resort is also one of hotels near the following White Lady Statue within 0.61 km and Kep Beach within 0.78 km.
About Kep Bay Hotel & Resort
Whether you are planning an event or other special occasions, Kep Bay Hotel & Resort is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Kep Bay Hotel & Resort.
Kep Bay Hotel & Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Kep Bay Hotel & Resort provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Kep Bay Hotel & Resort, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Kep Bay Hotel & Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Kep Bay Hotel & Resort is suitable for you who value privacy during your stay.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Kep Bay Hotel & Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Get precious and unforgettable moment during your stay at Kep Bay Hotel & Resort.
All facilities in Kep Bay Hotel & Resort
Swimming Pool
Lobby
Exterior
Bedroom
In-room Bathroom
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Breakfast (surcharge)
- Restaurant with AC
- Cafe
- Set menu dinner
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- A la carte breakfast
- Continental breakfast
- Set menu lunch
Hotel Services
- Concierge
- Laundry service
- Tours
- 24-hour Receptionist
- Luggage storage
- Porter
- Limited hours room service
- Newspaper in lobby
- Money changer
- 24-hour security
- Bellhop
Public Facilities
- Safety deposit box
- WiFi in public area
- Coffee shop
- Restaurant
- Coffee/tea in lobby
- Elevator
- Breakfast restaurant
- Lunch restaurant
- Dinner restaurant
Things to Do
- Massage
- Outdoor pool
- Garden
- Barbecue
- Solarium
General
- AC
- Non-smoking room
- Terrace
- Fireplace in lobby
- Swimming pool
Business Facilities
- Meeting facilities
- Conference room
- Projector
- Photocopier
Transportation
- Beach shuttle
- Area shuttle
- Car rental
Family-friendly Facilities
- Children pool
Connectivity
- WiFi in public area (surcharge)
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Kep Bay Hotel & Resort
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Kep Bay Hotel & Resort | 33 |
Number of floors in Kep Bay Hotel & Resort | 3 |
Another facilities in Kep Bay Hotel & Resort | Bar, Poolside bar, Breakfast, Breakfast (surcharge), Restaurant with AC |
Frequently asked question in Kep Bay Hotel & Resort
What are available facilities at Kep Bay Hotel & Resort?
There are top facilites at Kep Bay Hotel & Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kep Bay Hotel & Resort?
The standard check-in time at Kep Bay Hotel & Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Kep Bay Hotel & Resort provide breakfast?
Yes, Kep Bay Hotel & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Kep Bay Hotel & Resort
Other sources (28)
8.6
Very Good
From 28 reviews
Cleanliness
8.6
Room Comfort
8.8
Service and Facilites
8.6
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Traveler Reviews Kep Bay Hotel & Resort
Number of reviews per page
20
40
Top reviews
Zakary
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Quick family trip during big holiday. Some was quiet even with crowds everywhere and close to beach, 15 minute walk 5 minute drive.
Pool was nice, but many tiles were loose and I cut my finger, pool needs to be fixed. Water was cool and family friendly depth.
Eric
Leisure with Partner
10.0
/10
Reviewed 265 week(s) ago
Expedia Group verified review
Great big swimming pool, but bicycles broken down and unfit for riding.
Jock
10.0
/10
Reviewed 282 week(s) ago
Hotels.com verified review
Very quiet but very good if you just want to chill. Staff very friendly and welcoming. Great spot
Verified traveler
Leisure with Friends
10.0
/10
Reviewed 287 week(s) ago
Expedia Group verified review
This was a very nice hotel with a beautiful view of the ocean and islands in the background. The service was great and the restaurant food was delicious. I was on l there one night but would def stay there again.
Verified traveler
Business and Leisure with Children
10.0
/10
Reviewed 319 week(s) ago
Expedia Group verified review
I stayed with my family including kid.
This room really comfortable and clean.
The room space is enough for my kid to play there.
View of ocean is so nice.
Especially I enjoyed very much at pool, clean and big.
Love this place and will come again next time.
Verified traveler
Leisure
8.0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
Service at restaurant & reception a bit slow & unorganised but staff very friendly & accomadating.
Great breakfast buffet.
Hiring motorbike & tuk-tuk was no problem,quick & efficient.
Sean
10.0
/10
Reviewed 334 week(s) ago
Hotels.com verified review
We really enjoyed our stay at the Kep Bay Hotel. The staff was friendly and helpful. The rooms were clean and well-appointed. The pool area was great for our afternoon cooling down after touring the area and hiking in the Kep National Park. The hotel was a little bit of a walk from most things but that was ok with us. A tuk tuk to the other things was between $2-$3. The hotel staff helped arrange local tours and even our transit to Phu Quoc after our visit at very reasonable prices. We found it to be a great value. The provided breakfast was not overly extravagant but very good. We ate poolside a couple of times and the food was also good and the bar staff attentive. We really enjoyed our stay.
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Kim
8.0
/10
Reviewed 339 week(s) ago
Hotels.com verified review
Nice hotel but very disappointed with the Management.
We were celebrating my husband's 62nd birthday. I emailed the manager to let him know twice. He never responded. The previous hotel we stayed in called the Kep Bay hotel to arrange a pick up for us. On arrival no one was there. We had called the hotel from the bus station but had difficulty being understood. When we arrived I asked to see the Manager but he was at his farm!
I reminded the deputy manager re my husband's birthday on arrival. He said he would arrange the room to be made up with petels etc. On the morning of my husband's birthday I reminded him again. He said I should have informed them before and there would be a surcharge to make the room nice. I again reminded him I had sent an email and told him on checkin. I also asked for an ice bucket for a bottle of champagne I had brought my husband for his birthday, by the pool. We were the only 2 by the pool. He sent a beer create and tried to charge us for this!
I asked to see him and took him to their bar to show him what an ice bucket looked like for champagne and expressed my disappointment in his penny pinching and lack of customer service and how he was ruining our celebration.
We then got our ice bucket and room made nice with petels and heart shaped towels with no extra charge.
I felt very let down by the Managers and feel they are not supporting their staff or looking after their customers.
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Shirley
4.0
/10
Reviewed 350 week(s) ago
Hotels.com verified review
Not so Good. Cleanliness is no where to find...Floor was never cleaned and the room cleaning service was very late. Dining and swimming pool also not cleaning properly. There was no time restrictions for swim pool usage and make it worse. The location is better. Breakfast is average. Finally not value for the room rate. Behind rooms cannot open the curtains. Always some body peeping through the windows as it was facing road.
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Lydie
10.0
/10
Reviewed 378 week(s) ago
Hotels.com verified review
PERFECT STAY! The staff is lovely, the service is perfect, everyone was really nice and the pool is just incredible. I will definitely come back next times I am in town and I highly recommend it.
Greg
10.0
/10
Reviewed 413 week(s) ago
Expedia Group verified review
New hotel. Roof top bar was not open but everything else was running. Pool was great. Hotel staff was very nice and helpful. Included breakfast was from a menu rather than a buffet. Very tasty. Great value. Highly recommend.
Jen
4.0
/10
Reviewed 427 week(s) ago
Expedia Group verified review
Arrived at 8pm after a 3hr drive from Phnom Penh. The staff didn't seemed happy to see us. We were taken to our room which hadn't had the AC on or the fridge. Room was hot and drinks in the fridge were not cold. We went down to ask for cold drinks and were told they would be cold in 13minutes? We had dinner in their restaurant and I had to pick something else from the menu as what I ordered they didn't have. Staff were in their own clothes no uniform. Meal was extremely disappointing.(Meat was very tough and presentation poor)
Went to reception in the morning to speak with the Manager who was reluctant to come out of his office. Explained our experience the night before and he had nothing to say... We left that morning and stayed elsewhere in Kep.
Really ,the Hotel is brand new and no expense has been spared on the furnishings and facilities. But the staff are poorly trained and their customer service was NIL. What a shame.
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Donat
Friends and Family
10.0
/10
Reviewed 281 week(s) ago
Hotels.com verified review
very good hotel.
Tek
8.0
/10
Reviewed 287 week(s) ago
Hotels.com verified review
Hôte est situé dans un endroit calme , pas loins de marché et environ 2 km de marché de crabe , si non en descendant on peut trouver à manger par cher , le petit déjeuner est très bon : Europe ou asiatique au choix .
Le seul point négatif est le problème sanitaire.
Lydie
10.0
/10
Reviewed 331 week(s) ago
Hotels.com verified review
Perfect! The hotel is the best in town the staff is very nice and helpful!
Verified traveler
8.0
/10
Reviewed 342 week(s) ago
Hotels.com verified review
Das Hotel hat ein Sauberkeitsproblem in den Zimmern, Bad und Bett und um den Swimmingpool herum. besonders die Liegen sind kaputt und schmutzig. Auch die eigentlich sehr schöne Rooftop- Terasse war am Boden extrem schmutzig. Der Swimmingpool war sehr trübe und nicht frisch.
Das Frühstück war auch im asiatischen Teil geschmacklos oder auch Salatsoßen
schlecht. Das Hotel ist eigentlich noch sehr neu aber schon teilweise, weil schlecht gepflegt, runter. Ein Ärgernis waren auch die nächtlichen lautstarken Gelage von speziell chinesischen Gästen bis teilweise nach Mitternacht, ohne daß das Personal einschritt. Die Lage und Aussicht vom Hotel waren aber sehr schön. Auch die Ausstattung der Zimmer war gut. Bis auf den schlechten TV Empfang..
Liegt alles Personal und am Management.
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Anette
8.0
/10
Reviewed 345 week(s) ago
Hotels.com verified review
Vi hade bokat rum för två vuxna o ett barn (11 år). Det var två sängar. Frukosten för barnet ingick inte, trots att vi bokat rum för 3 personer. Vi fick be om en 3:e handduk varje dag, eftersom de glömde attvi var 3 personer i rummet. Personalen är otroligt vänliga o vill hjälpa till, Bra pool.
Marie
8.0
/10
Reviewed 345 week(s) ago
Hotels.com verified review
Vi hade bokat för 2 vuxna, och 1 barn (15 år), vi fick rum med 2 enkelsängar, så det var lite trångt. Frukost skulle ingå, men det ingick bara för 2 personer, så vi fick betala 5 dollar per dag extra, för frukost för den 3’e personen.
Personalen var toppen. Så gästvänliga och trevliga.
Poolen och poolområdet var toppen.
Verified traveler
8.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
Hatten ein schönes und konfortables Zimmer mit herrlicher Aussicht auf das Meer, die Inseln und Pool. Frühstück eher für Asiaten, aber ok mit Eierstand und Früchten. Sehr freundlicher Service, Hotel empfehlenswert.
Stig
10.0
/10
Reviewed 367 week(s) ago
Hotels.com verified review
Meget bra hotell med hyggelig personale som alltid vil yte deg god service. Store romslige dobbeltrom med meget store og gode denger og flott bad. Leie av hotellets Tuk Tuk for 3 dollar eller gratis sykler. Fin strand 10-15 min gåtur eller 4-5 min sykkeltur. Grei frokostbuffet med noe begrenset europeisk meny. God restaurant ved svømmebassenget. Sandwich anbefales! Vi var en familie på fem som forlenget vårt opphold med fire dager da vi var så fornøyd med hotellet og værmeldingen viste bedre vær i Kep enn i Sihanoukville.
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Number of reviews per page
20
40
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