Royal Empire Hotel

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8.6
/10
Very Good
168 reviews

What Guests Say About Their Stay

Jorge

10.0
/ 10
Everything was perfect, they took care of us like Royalty, we were a group of 20, and attend to every request we have. The hotel is gorgeous, the swimming pool was a treat on their own. Breakfast was included an had a khmer food selection, and a American spread selection, the two ladies on the front desk spoke perfect English and were the nicest person. DEFINITELY I WILL BE BACK!!! សូមអរគុណសម្រាប់ការធ្វើឱ្យការស្នាក់នៅរបស់យើងក្លាយជាបទពិសោធន៍ដ៏អស្ចារ្យ!

Machi Raju

10.0
/ 10
Room was great...staff very courteous - both at Reception and Breakfast room. Had a very good stay.

Sopheak

10.0
/ 10
The atmosphere was peaceful and relaxing, with beautiful décor. The rooms were clean, comfortable, and well maintained, and the staff were incredibly friendly.
In the Area
See Map
National Road #6, Phum Krous, Sangkat Svay Dangkum, Krong Siem Reap, Siem Reap, Cambodia

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Royal Empire Hotel is located in area / city Krong Siem Reap. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Royal Empire Hotel Address: Map & Location

National Road #6, Phum Krous, Sangkat Svay Dangkum, Krong Siem Reap, Siem Reap, Cambodia
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Royal Empire Hotel Rates per Night

Planning your dream getaway to Krong Siem Reap? Understanding hotel rates is key to a smooth trip. Royal Empire Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Royal Empire Hotel hotel rates?

Royal Empire Hotel Location & Address

Finding your way to Royal Empire Hotel is easy! Royal Empire Hotel is located at 100, Street 20, Krong Siem Reap, Cambodia. It's situated in the heart of Krong Siem Reap, known for its vibrant culture and historical sites. The hotel is approximately 1.5 km from the city center.

How to go to Royal Empire Hotel from Airport

Getting from Siem Reap International Airport (REP) to Royal Empire Hotel is a breeze. Here's a breakdown of your options for a smooth transfer from airport to hotel:

  • Taxi (most direct): Taxis are readily available outside the airport. The ride takes about 15-20 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, especially if you have the app already.
  • Tuk-Tuk (budget-friendly): For a more local experience, you can hire a tuk-tuk. Negotiate the price beforehand.

Tips: Pre-booking a ride through Traveloka or arranging a hotel transfer can save you time and hassle upon arrival.

Royal Empire Hotel Reviews & Summary

Wondering what other travelers think about Royal Empire Hotel? Hotel reviews consistently highlight the hotel's excellent service and prime location. Guests rave about the comfortable rooms and the friendly staff, making it a top choice for visitors. The hotel's standout feature is its stunning rooftop pool, offering panoramic views of the city.

“I had an amazing stay! The staff was incredibly helpful, and the location was perfect for exploring the temples. I would definitely stay here again!”

Royal Empire Hotel Room Types Available

Royal Empire Hotel offers a variety of room types to suit every traveler's needs. Whether you're traveling solo, as a couple, or with family, you'll find the perfect space to relax and unwind. Here's a glimpse of the different hotel room types available:

  • Deluxe Room: Featuring a king-size bed or two twin beds, city views, and a modern bathroom.
  • Superior Room: Offering more space, a seating area, and often a balcony.
  • Family Suite: Designed for families, with multiple bedrooms and living areas.
  • All rooms are non-smoking.

Hotel Facilities in Royal Empire Hotel

Royal Empire Hotel provides a range of amenities to enhance your stay. From relaxation to recreation, you'll find everything you need for a memorable experience. Here's a look at the hotel facilities:

  • Outdoor Swimming Pool: Perfect for a refreshing dip.
  • Fitness Center: Stay active with a fully equipped gym.
  • Spa: Indulge in a massage or treatment.
  • Restaurant: Enjoy delicious meals throughout the day.
  • Free Wi-Fi: Stay connected with complimentary internet access.

Hotel Buffet or Restaurant/Cafe in Royal Empire Hotel

Dining at Royal Empire Hotel is a treat for the taste buds. The hotel offers a variety of culinary experiences to satisfy every craving. Here's what you can expect:

  • The Royal Restaurant: Offers a wide selection of international and local dishes. Price per person: $20. Opening hours: 6:00 AM - 10:00 PM. Signature dish: Amok.
  • The Rooftop Bar: Enjoy cocktails and snacks with stunning city views. Price per person: $15. Opening hours: 4:00 PM - 12:00 AM.

Royal Empire Hotel Airport pickups and How to Book

Royal Empire Hotel makes your arrival and departure seamless with convenient airport transfer services. Hotels with airport shuttle services ensure a stress-free start and end to your trip. Here's how to arrange your hotel to airport transfer:

The hotel offers airport pick-up services. You can book your airport transfer when you make your reservation or contact the hotel directly at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Krong Siem Reap is easy with convenient public transport options nearby. Here's a guide to the nearest MRT stations and bus stops:

  • There are no MRT stations in Krong Siem Reap.
  • Bus stops are located within walking distance of the hotel.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Royal Empire Hotel? Krong Siem Reap offers a wealth of attractions for families. Here are some nearby places to visit:

  • Angkor Wat: The iconic temple complex. Distance: 6 km. Entry price: $37.
  • Angkor Thom: The ancient city with the Bayon temple. Distance: 7 km. Entry price: $20.
  • Ta Prohm: The temple famously intertwined with trees. Distance: 8 km. Entry price: Included in Angkor Pass.
  • War Museum Cambodia: Learn about the country's history. Distance: 2 km. Entry price: $5.
  • Phare, The Cambodian Circus: A unique cultural experience. Distance: 3 km. Entry price: $18.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Royal Empire Hotel (Krong Siem Reap)

Explore the local flavors near Royal Empire Hotel. Krong Siem Reap offers a diverse culinary scene, from cafes to street food. Here are some nearby dining options:

  • Sister Srey Cafe: A popular cafe known for its delicious coffee and breakfast options.
  • The Hashi Restaurant: Offers a variety of Japanese dishes.
  • Genevieve's Restaurant: Serves authentic Khmer cuisine.

Local Street Food:

  • Amok: A traditional Khmer dish of fish or other protein cooked in coconut milk.
  • Lok Lak: Stir-fried beef with a pepper sauce.
  • Nom Banh Chok: Rice noodles with fish curry.
  • Bai Sach Chrouk: Grilled pork with rice.
  • Kuy Teav: A flavorful noodle soup.

Shopping places near Royal Empire Hotel (Krong Siem Reap)

Looking for shopping near Royal Empire Hotel? Krong Siem Reap offers a variety of shopping experiences. Here are some nearby shopping places:

  • Angkor Night Market: A bustling market with souvenirs, clothing, and local crafts.
  • Made in Cambodia Market: Showcases local artisans and their products.
  • T Galleria by DFS, Angkor: A duty-free shopping destination.

Other Places to Stay Near Royal Empire Hotel

If you're looking for alternative accommodations near Royal Empire Hotel, Krong Siem Reap offers a wide range of options. Here are some suggestions:

Luxury/5–6 Star Hotels Nearby:

  • Raffles Grand Hotel d'Angkor
  • Park Hyatt Siem Reap
  • Shinta Mani Angkor and Bensley Collection Pool Villas

Four-Star Hotels Nearby:

  • Memoire Palace Resort & Spa
  • Somadevi Angkor Hotel & Spa
  • Tara Angkor Hotel

Three-Star Hotels Nearby:

  • City Angkor Hotel
  • Steung Siem Reap Hotel
  • The Frangipani Living Arts Hotel & Spa

For 5-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and booking

Ready to book your stay at Royal Empire Hotel? Check hotel availability and make your reservations through Traveloka for a seamless experience. Enjoy a hassle-free room booking process and secure your perfect getaway today!

All facilities in Royal Empire Hotel

Bar, Cafe and Lounge Royal Empire Hotel
Bar, Cafe and Lounge
Swimming Pool Royal Empire Hotel
Swimming Pool
Entertainment Facility Royal Empire Hotel
Entertainment Facility
Fitness Center Royal Empire Hotel
Fitness Center
Functional Hall Royal Empire Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Barbecue
  • TV lounge
  • Spa
  • Picnic area
  • Garden
  • Library
  • Sauna

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Transportation

  • Limited parking
  • Limo or town car service
  • Shopping center shuttle (surcharge)
  • Bicycle rental
  • Area shuttle with surcharge

General

  • Smoking area
  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Children club (surcharge)
  • Children pool

Food and Drinks

  • Poolside bar
  • Snack bar

Sports and Recreations

  • Fitness center
  • Billiard

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Ferry terminal shuttle (surcharge)

Accommodation Policy & General Information in Royal Empire Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:00 - to 12:00
Available rooms at Royal Empire Hotel
222
Number of floors in Royal Empire Hotel
5
Another facilities in Royal Empire Hotel
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked question in Royal Empire Hotel

What are available facilities at Royal Empire Hotel?
There are top facilites at Royal Empire Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Royal Empire Hotel?
Check-in time at Royal Empire Hotel is staring from 14:00 - 23:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Royal Empire Hotel?
Royal Empire Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Royal Empire Hotel have?
Royal Empire Hotel has 5 floors.
How many rooms are available at Royal Empire Hotel?
Royal Empire Hotel has 222 rooms in total.
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More Reviews from Other Guests in Royal Empire Hotel

8.6
Very Good
From 168 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

7.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Royal Empire Hotel

Number of reviews per page
20
40
Top reviews
Michael
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I visited during low season, did not see another guest, felt like only guest in hotel. Limited amenaties, no television, limited restaurants, shops around hotel area. Hotel is beautiful old wood lobby, friendly helpful staff, 30 minute walk to Siam Reap town, many tuk tuk available, I came for Anghor Wot, so hotel was fine
Jorge
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was perfect, they took care of us like Royalty, we were a group of 20, and attend to every request we have. The hotel is gorgeous, the swimming pool was a treat on their own. Breakfast was included an had a khmer food selection, and a American spread selection, the two ladies on the front desk spoke perfect English and were the nicest person. DEFINITELY I WILL BE BACK!!! សូមអរគុណសម្រាប់ការធ្វើឱ្យការស្នាក់នៅរបស់យើងក្លាយជាបទពិសោធន៍ដ៏អស្ចារ្យ!
Read More
Machi Raju
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was great...staff very courteous - both at Reception and Breakfast room. Had a very good stay.
Tai
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room is very clean. The staff also friendly and make us feel comfortably. The swimming pool is also good. Overall we like it, and will book again if we go to Siem Reap.
Sao
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good memories
Sopheak
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The atmosphere was peaceful and relaxing, with beautiful décor. The rooms were clean, comfortable, and well maintained, and the staff were incredibly friendly.
George
icon-with Partner
with Partner
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Excellent and very clean hotel with very helpful and friendly staff, perfect facilities, great location, best food and service. Highly recommend this hotel to everyone.
Alan
icon-Leisure
Leisure
8.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

It is a bit of a blast from the past
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Amazing place to stay, with a great restaurant and good price
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

The rooms were spacious the hallways wide and open. The restaurant where breakfast was served was not clean by any description . The hotel suffered from repeated power outages and wifi was questionable at times. The hotel had a very strange policy that a guest in your room for more than 5 minutes would result in an additional daily charge and no food or drink could be brought onto the property. I believe this property has an Expedia 4.2 rating I find that hard to believe.
Read More
Philip
icon-Family
Family
10.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

This place was very lush and relaxing. The breakfast buffet was pretty descent- get an omelette from the omelette station, delicious! The pool made for a relaxing soak after a long day exploring Angkor Wat. This hotel is a 15 min tuk tuk ride from downtown Siem Reap, so we also visited the peaceful riverfront area- lots of good cafes there! We ate at the hotel restaurant one night and it was delicious. The rooms are very comfortable and spacious.
Read More
Krishanti
icon-with Partner
with Partner
10.0
/10
Reviewed 525 week(s) ago

Hotels.com verified review

Solid buffett
Verified traveler
4.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

We spent 4 days 3 nights there. it was the first time for us to visit Cambodia, we are really attracted by the temple carvings but disappointed with the facilities in the hotel: the swimming pool is small, it looks dirty.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 541 week(s) ago

Hotels.com verified review

Positives: hotel staff was very friendly in the lobby. Negatives: - bed was rock hard - everything within the hotel is overpriced (drinks restaurant, tours etc) - far from the main area of siem reap - plates and cutlery were dirty - pool was dirty-rats running around by pool - had to ask several times for clean towels - staff around pool and in restaurants made the females on our trip feel uncomfortable Overall, can get a much better room and experience at a different hotel for the same or lower cost. Stay within walking distance of old market.
Read More
Gurmeet
10.0
/10
Reviewed 543 week(s) ago

Hotels.com verified review

Nice place
Brian
8.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

Excellent dining facilities, staff very helpful, large room, good air-conditioner. The hotel pool was a bit too warm to be refreshing. It was the warmest pool I've ever swum in. Staff were very helpful. Despite the extremely hot weather the shower in our room was never actually hot (we stayed 4 nights) - it was warm, & satisfactory but not really hot. This sounds racist, but one concern was the large number of noisy Chinese (Koreans?) who don't show enough consideration for other guests. Their habits of picking their nose in public, spitting, very loud conversation, sneezing loudly without covering their mouth, etc, are off-putting. This is not the fault of the hotel - they need the business. Perhaps all hotels in Siem Reap suffer from the same problem.
Read More
Kalpana
icon-with Partner
with Partner
8.0
/10
Reviewed 551 week(s) ago

Hotels.com verified review

Good nice clean hotel for stay ..
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 556 week(s) ago

Hotels.com verified review

We stayed here for 3 nights. We liked :- 1. Room was very clean, spacious and functional. The amount of wood work inside the room and in general in entire hotel area was amazing. 2. Hotel staffs were generally very polite and were always ready to help. 3. We booked car for our visit to Angkor Wat from the transport desk of the hotel and were surprised by the royal treatment provided to us. The driver used to provide cold towel & mineral water every time he found that we are sweating or looking tired. The cold towel and chilled water were life saver and very refreshing especially after walking and climbing for hours in hot weather. 4. We reached the hotel at around 9 AM and check in time was around 2 PM but, once we requested, not only they provided the room but also made sure that we had our breakfast for that day. 5. The free pick and drop facility was also great. The driver was very polite and helpful. Over all the hotel justifies it's name - They really provide a royal treatment. We did NOT like 1. Presence of house flies in the restaurant ( I don't understand the reason behind this because it was really very clean.) 2. Poor wifi inside the hotel rooms.
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Rim
10.0
/10
Reviewed 560 week(s) ago

Expedia Group verified review

The hotel is very good and has so many rooms and other facilities. The lovely breakfast and has so many choices for the travelers. We enjoyed our 5 nights stay in this hotels before heading to Sihanoukville. The staff are very friendly people and they organized everything for you if you need help . We would recommend to everyone who would travel to Siem Reap. Regards Rim, Australia
Read More
Lola
6.0
/10
Reviewed 563 week(s) ago

Expedia Group verified review

My friend and I are both young girls and while we are both travellersand know that customs and differ, we both felt the the male staff at the restruant and breakfast buffet were very creepy and even asked for our room number as they hovered around us. Other than this the staff were very attentive though they did try to push their services on us a lot. The room was beautiful, as was the pool and set out of the hotel. Was happy with the breakfast but it wasn't amazing and the gym was old and rusty. over all the hotel was ok. Felt the room was what we paid for but everything else wasn't.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Royal Empire Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 168 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

7.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royal Empire Hotel

Number of reviews per page
20
40
Top reviews
Michael
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I visited during low season, did not see another guest, felt like only guest in hotel. Limited amenaties, no television, limited restaurants, shops around hotel area. Hotel is beautiful old wood lobby, friendly helpful staff, 30 minute walk to Siam Reap town, many tuk tuk available, I came for Anghor Wot, so hotel was fine
Jorge
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was perfect, they took care of us like Royalty, we were a group of 20, and attend to every request we have. The hotel is gorgeous, the swimming pool was a treat on their own. Breakfast was included an had a khmer food selection, and a American spread selection, the two ladies on the front desk spoke perfect English and were the nicest person. DEFINITELY I WILL BE BACK!!! សូមអរគុណសម្រាប់ការធ្វើឱ្យការស្នាក់នៅរបស់យើងក្លាយជាបទពិសោធន៍ដ៏អស្ចារ្យ!
Read More
Machi Raju
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was great...staff very courteous - both at Reception and Breakfast room. Had a very good stay.
Tai
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room is very clean. The staff also friendly and make us feel comfortably. The swimming pool is also good. Overall we like it, and will book again if we go to Siem Reap.
Sao
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good memories
Sopheak
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The atmosphere was peaceful and relaxing, with beautiful décor. The rooms were clean, comfortable, and well maintained, and the staff were incredibly friendly.
George
icon-with Partner
with Partner
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Excellent and very clean hotel with very helpful and friendly staff, perfect facilities, great location, best food and service. Highly recommend this hotel to everyone.
Alan
icon-Leisure
Leisure
8.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

It is a bit of a blast from the past
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Amazing place to stay, with a great restaurant and good price
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

The rooms were spacious the hallways wide and open. The restaurant where breakfast was served was not clean by any description . The hotel suffered from repeated power outages and wifi was questionable at times. The hotel had a very strange policy that a guest in your room for more than 5 minutes would result in an additional daily charge and no food or drink could be brought onto the property. I believe this property has an Expedia 4.2 rating I find that hard to believe.
Read More
Philip
icon-Family
Family
10.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

This place was very lush and relaxing. The breakfast buffet was pretty descent- get an omelette from the omelette station, delicious! The pool made for a relaxing soak after a long day exploring Angkor Wat. This hotel is a 15 min tuk tuk ride from downtown Siem Reap, so we also visited the peaceful riverfront area- lots of good cafes there! We ate at the hotel restaurant one night and it was delicious. The rooms are very comfortable and spacious.
Read More
Krishanti
icon-with Partner
with Partner
10.0
/10
Reviewed 525 week(s) ago

Hotels.com verified review

Solid buffett
Verified traveler
4.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

We spent 4 days 3 nights there. it was the first time for us to visit Cambodia, we are really attracted by the temple carvings but disappointed with the facilities in the hotel: the swimming pool is small, it looks dirty.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 541 week(s) ago

Hotels.com verified review

Positives: hotel staff was very friendly in the lobby. Negatives: - bed was rock hard - everything within the hotel is overpriced (drinks restaurant, tours etc) - far from the main area of siem reap - plates and cutlery were dirty - pool was dirty-rats running around by pool - had to ask several times for clean towels - staff around pool and in restaurants made the females on our trip feel uncomfortable Overall, can get a much better room and experience at a different hotel for the same or lower cost. Stay within walking distance of old market.
Read More
Gurmeet
10.0
/10
Reviewed 543 week(s) ago

Hotels.com verified review

Nice place
Brian
8.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

Excellent dining facilities, staff very helpful, large room, good air-conditioner. The hotel pool was a bit too warm to be refreshing. It was the warmest pool I've ever swum in. Staff were very helpful. Despite the extremely hot weather the shower in our room was never actually hot (we stayed 4 nights) - it was warm, & satisfactory but not really hot. This sounds racist, but one concern was the large number of noisy Chinese (Koreans?) who don't show enough consideration for other guests. Their habits of picking their nose in public, spitting, very loud conversation, sneezing loudly without covering their mouth, etc, are off-putting. This is not the fault of the hotel - they need the business. Perhaps all hotels in Siem Reap suffer from the same problem.
Read More
Kalpana
icon-with Partner
with Partner
8.0
/10
Reviewed 551 week(s) ago

Hotels.com verified review

Good nice clean hotel for stay ..
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 556 week(s) ago

Hotels.com verified review

We stayed here for 3 nights. We liked :- 1. Room was very clean, spacious and functional. The amount of wood work inside the room and in general in entire hotel area was amazing. 2. Hotel staffs were generally very polite and were always ready to help. 3. We booked car for our visit to Angkor Wat from the transport desk of the hotel and were surprised by the royal treatment provided to us. The driver used to provide cold towel & mineral water every time he found that we are sweating or looking tired. The cold towel and chilled water were life saver and very refreshing especially after walking and climbing for hours in hot weather. 4. We reached the hotel at around 9 AM and check in time was around 2 PM but, once we requested, not only they provided the room but also made sure that we had our breakfast for that day. 5. The free pick and drop facility was also great. The driver was very polite and helpful. Over all the hotel justifies it's name - They really provide a royal treatment. We did NOT like 1. Presence of house flies in the restaurant ( I don't understand the reason behind this because it was really very clean.) 2. Poor wifi inside the hotel rooms.
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Rim
10.0
/10
Reviewed 560 week(s) ago

Expedia Group verified review

The hotel is very good and has so many rooms and other facilities. The lovely breakfast and has so many choices for the travelers. We enjoyed our 5 nights stay in this hotels before heading to Sihanoukville. The staff are very friendly people and they organized everything for you if you need help . We would recommend to everyone who would travel to Siem Reap. Regards Rim, Australia
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Lola
6.0
/10
Reviewed 563 week(s) ago

Expedia Group verified review

My friend and I are both young girls and while we are both travellersand know that customs and differ, we both felt the the male staff at the restruant and breakfast buffet were very creepy and even asked for our room number as they hovered around us. Other than this the staff were very attentive though they did try to push their services on us a lot. The room was beautiful, as was the pool and set out of the hotel. Was happy with the breakfast but it wasn't amazing and the gym was old and rusty. over all the hotel was ok. Felt the room was what we paid for but everything else wasn't.
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