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- Hotel in SureStay by Best Western Brockville
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SureStay by Best Western Brockville
Hotels
6.6
/10
Pleasant
975 reviews
What Guests Say About Their Stay
Dawn
10.0
/ 10
The customer service was prompt and very helpful. The room was clean and inviting.
John
10.0
/ 10
Hotel and my room was very clean, breakfeast was great, as where the staff who delivred ice to my room when i called to mention there was no ice bucket.the hotel is a little dated but this keeps costs low and gets passed on to customers/I have stayed a dozen or so hotels in the last 2years an this was by far my best experience/Convenienlty loated on the hiway 401 its close to kingston gannanoque smith falls so its a great hub, at a good price compared to hotesl in kingston of less qualtiy
Suzanne
10.0
/ 10
Checkin was fast and easy. Having to go through the main door from the 300 rooms was a bit inconvenient but understandable for safety reasons.
In the Area
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160 Stewart Blvd, United Counties of Leeds and Grenville, Ontario, Canada, K6V4W6
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in SureStay by Best Western Brockville
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SureStay by Best Western Brockville Address: Map & Location
160 Stewart Blvd, United Counties of Leeds and Grenville, Ontario, Canada, K6V4W6
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Location
SureStay by Best Western Brockville is a hotel in a good neighborhood, which is located at United Counties of Leeds and Grenville.
About SureStay by Best Western Brockville
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from SureStay by Best Western Brockville exclusively for you.
SureStay by Best Western Brockville is a wise choice for travelers visiting United Counties of Leeds and Grenville.
All facilities in SureStay by Best Western Brockville
Others
General
- Banquet
- Microwave (shared)
- Parking
- Fireplace in lobby
Public Facilities
- Others
- Restaurant
- Smoke-free area
Food and Drinks
- Breakfast
- Bar
Things to Do
- Outdoor pool
- Pool sun loungers
Connectivity
- LAN Internet (surcharge)
- WiFi (surcharge)
Family-friendly Facilities
- Children pool
Transportation
- Bus/truck parking
Business Facilities
- Meeting facilities
Hotel Services
- 24-hour Receptionist
In-room Facilities
- TV
Accommodation Policy & General Information in SureStay by Best Western Brockville
Important Note
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SureStay by Best Western Brockville | 86 |
Number of floors in SureStay by Best Western Brockville | 2 |
Another facilities in SureStay by Best Western Brockville | Banquet, Microwave (shared), Fireplace in lobby, Others, Smoke-free area |
Frequently asked question in SureStay by Best Western Brockville
What are available facilities at SureStay by Best Western Brockville?
There are top facilites at SureStay by Best Western Brockville such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at SureStay by Best Western Brockville?
Check-in time at SureStay by Best Western Brockville is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does SureStay by Best Western Brockville provide breakfast?
Yes, SureStay by Best Western Brockville provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of SureStay by Best Western Brockville?
SureStay by Best Western Brockville is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does SureStay by Best Western Brockville have?
SureStay by Best Western Brockville has 2 floors.
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More Reviews from Other Guests in SureStay by Best Western Brockville
Other sources (975)
6.6
Pleasant
From 975 reviews
Cleanliness
6.6
Room Comfort
6.6
Service and Facilites
7.6
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Traveler Reviews SureStay by Best Western Brockville
Number of reviews per page
20
40
Top reviews
Cheryl
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Breakfast was mouldy (noticed after eating some), a pain in the behind to gwt more than one towel dispote checking in a family of 4.
Mark
Business
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Terrible place and very dirty
JOSEPH
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I probably use 30 rooms a year.
I know what I am saying.
Our reservation for a queen size bed was given away. Check in , which usually takes 5 to 10 minutes took 22 minutes.?? Clerk had difficulty
The exterior of the property is very tired......parking areas in poor condition
The maid had left the remains of the last occupier use of coffee machine ... not clean.
The wall paper near the air unit was peeling off.
The buttons for the heat / AC were grimy...quite dirty.
For $250..I would expect a lot more.
My estimate is the room was worth $80.... $100 with tax
Read More
Melissa
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The pool was closed with no explanation, hallways were stinky and HOT, our door keys did not work so front desk had to let us in. The whole locking system was broken on our room. We couldn’t come and go.
Ella
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The pool was closed. The hotel was old. It was like the Bates motel.
Jennifer
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It is old, smelly, and our ac unit did not work. Door knob for the bathroom was on backwards. Not accessible, always 3-4 stairs.
Dawn
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The customer service was prompt and very helpful. The room was clean and inviting.
Chris
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A pretty standard hotel
Ronald
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Convient off the 401 with lots of parking. I arrived 20 minutes early but no way was i allowed in. Whole facilities were clean but very dated. And expensive, maybe not for that area, but still.
John
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Hotel and my room was very clean, breakfeast was great, as where the staff who delivred ice to my room when i called to mention there was no ice bucket.the hotel is a little dated but this keeps costs low and gets passed on to customers/I have stayed a dozen or so hotels in the last 2years an this was by far my best experience/Convenienlty loated on the hiway 401 its close to kingston gannanoque smith falls so its a great hub, at a good price compared to hotesl in kingston of less qualtiy
Read More
anthony
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff were quite helful. Its an old property.
Everything was fine.
Cole
Business with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Perfect stay, everything is mins from this location
Sanzida
Family
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very unclean, no elevator available in the facility.
Johnn
Leisure Family
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It was adequate:
-shower, had to fiddle around to find hot water
- towels OLD, tears in some and others discoloured
- tired looking.
Kifle
Business
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Corridors and rooms smell bad.
All the doors are open to everyone and it is not safe.
Security deposit is exaggerated.it doesn’t deserve to deposit 200 as a security for this hotel.
I won’t recommend.
RAE
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff @ front desk, most helpful - went beyond required duty and arranged an alternate room to be cleaned to provide us with a walk-in shower vs. tub/shower unit.
Eighty + year old tenants have difficulty using a tub as
shower stall.
Mary-Ann
Leisure Family
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It was a dump!
Dustin
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff was friendly and property was nice and clean. It was nice and quiet.
Gladys
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Clean rooms..close to stores
Christina
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Floors were sticky
Air conditioner didn’t work
No shampoo only a small bar of soap
Pillows were small squares
Not a comfortable stay at all
We felt uncomfortable and not clean at all
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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