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Hotel Novotel Santiago Vitacura
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Hotel Novotel Santiago Vitacura
Hotels
8.4
/10
Very Good
559 reviews
What Guests Say About Their Stay
JOSE
10.0
/ 10
AGRADEZCO SU EXCELENTE ATENCION HACIA MI HIJA CAROLINA CABALLERO. MUCHAS GRACIAS
Mylene
10.0
/ 10
This hotel was a bit out of the way. It’s about a 20 walk to the nearest mall (where I took the hop on/hop off bus. But I walked around the the nearby restaurants by myself (female) and never once felt unsafe. The staff were really great and the room was really clean and comfortable. Totally recommend if you don’t mind being away from the action.
Mark
10.0
/ 10
Great location. Within close walking proximity to malls. Long walk to Centro, but has nice views along the way.
The staff this morning was so extra helpful. I dont have the Uber App. But one of the staff found a way to Uber me to the airport in time. Top notch customer sevice!
In the Area
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Av Americo Vespucio Norte 1630, Vitacura, Vitacura, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7630340
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Novotel Santiago Vitacura
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What's around Hotel Novotel Santiago Vitacura
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Av Americo Vespucio Norte 1630, Vitacura, Vitacura, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7630340
Discover More About Hotel Novotel Santiago Vitacura
Location
Hotel Novotel Santiago Vitacura is a hotel in a good neighborhood, which is located at Vitacura.
About Hotel Novotel Santiago Vitacura
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Novotel Santiago Vitacura exclusively for you.
Get precious and unforgettable moment during your stay at Hotel Novotel Santiago Vitacura.
All facilities in Hotel Novotel Santiago Vitacura
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Indoor pool
- Garden
Connectivity
- LAN Internet
- Free WiFi
General
- Reception hall
- Terrace
Sports and Recreations
- Fitness center
- Game room
Family-friendly Facilities
- Kids club
Accommodation Policy & General Information in Hotel Novotel Santiago Vitacura
Important Note
- Fee for buffet breakfast: approximately CLP 14200 per person
- Pet fee: CLP 10000 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CLP 30000.0 per night
- A facilities fee includes use of: sauna; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Novotel Santiago Vitacura | 144 |
Number of floors in Hotel Novotel Santiago Vitacura | 8 |
Another facilities in Hotel Novotel Santiago Vitacura | Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist |
Frequently asked question in Hotel Novotel Santiago Vitacura
What are available facilities at Hotel Novotel Santiago Vitacura?
There are top facilites at Hotel Novotel Santiago Vitacura such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Novotel Santiago Vitacura?
The standard check-in time at Hotel Novotel Santiago Vitacura is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Novotel Santiago Vitacura provide breakfast?
Yes, Hotel Novotel Santiago Vitacura provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Novotel Santiago Vitacura
Other sources (559)
8.4
Very Good
From 559 reviews
Cleanliness
8.6
Room Comfort
8.2
Location
8.8
Service and Facilites
8.6
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Traveler Reviews Hotel Novotel Santiago Vitacura
Number of reviews per page
20
40
Top reviews
JORGE
Business
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Nice hotel... good breakfast!
Very nice restaurant and lobby area
Robert
Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Very convenient for a quick overnight trip to the city
Xiaodong
Business
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Very good price, service and location.
Glen
Business
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Air conditioning has been a problem in the rooms at both propertys. This one in santiago and the one in Vina del mar. Not sure why but its uncomfortable to sleep with the room temperature being 24-25c. What i dont understand is the ac works in all the common areas. Maintenance tried to fix but no sucess.
Crystal
Friends and Family
2.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The hotel is under renovation which means drilling, buzzing and all sorts from 9am-6pm. The wifi is super poor also in the rooms.
The biggest problem is the front desk staff. They must realize that renovations on site are not pleasant for any guest but they have zero empathy. Their response is - just deal with it. That's fine but you are in a customer service role. Show some empathy, kindness and consideration. Guests are still paying to stay at the hotel.
A drunk group woke us up at 2am. The reception did not answer the phone. They partied and made noise for a good amount of time.
Would not recommend this hotel until they finish renovations.
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ALVARO
Business
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
All. Wry good, I will return
Verified traveler
Business
6.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
La limpieza de la habitación dejó mucho por desear... la ropa de baño a veces tenía buena calidad y otras pésima. Además, el último día tuve un problema con el WC y tuve que cambiarme de habitación.
JOSE
Business
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
AGRADEZCO SU EXCELENTE ATENCION HACIA MI HIJA CAROLINA CABALLERO. MUCHAS GRACIAS
Mylene
Leisure
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
This hotel was a bit out of the way. It’s about a 20 walk to the nearest mall (where I took the hop on/hop off bus. But I walked around the the nearby restaurants by myself (female) and never once felt unsafe. The staff were really great and the room was really clean and comfortable. Totally recommend if you don’t mind being away from the action.
Read More
Andre
Business
6.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
The hotel is 20 years old and you can see that in the room and amenities. The bathroom is dated and stained. Noise from 9 am through 6 pm. The 6th flour is under renovation so it was not a pleasant stay.
Mark
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Great location. Within close walking proximity to malls. Long walk to Centro, but has nice views along the way.
The staff this morning was so extra helpful. I dont have the Uber App. But one of the staff found a way to Uber me to the airport in time. Top notch customer sevice!
PHOEBE
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
I would like to suggest adding a sink in the toilet room. This will make it much more convenient.
Verified traveler
10.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
The staff is very friendly and helpfu, recommeding and explaining the attractions, ATM, public transportions, and supermarkets.
Let me stay till 2 pm without additional charge since my flight was departuring at night.
Benedict
10.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Very good friendly service. Very considerate and thoughtful to offer customers' extra comfort during their trip
Yuehui
Business
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Good staff.
Francisco J
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
very accesible facility, friendly and attentive staff. great rooms with ample space
Augusta
Leisure with Friends
10.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Excelente atención. Gracias
Jorge
Leisure Family
8.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
I like the Location and the cleanliness of the rooms.
I did not like the service at the restaurant, and the cold coffee all the time during the breakfast.
Verified traveler
Business
10.0
/10
Reviewed 210 week(s) ago
Expedia Group verified review
I the room service it was very nice
Joeri
Friends and Family
4.0
/10
Reviewed 220 week(s) ago
Hotels.com verified review
The rooms were for sure not luxurious when this hotel opened a few years ago… but they were probably meeting the quality requirements of Novotel, a 4 stars cost effective brand (with quite basic standards). Nevertheless, I am afraid not any refurbishment has been carried out since then and until the rooms are not renewed, guests will still be disappointed by their experience, below the legitimate expectations they could have
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Number of reviews per page
20
40
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Disclaimer
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