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Ascott Huai Hai Road Shanghai
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Ascott Huai Hai Road Shanghai
Apartments
8.2
/10
Very Good
529 reviews
What Guests Say About Their Stay
Catherine
10.0
/ 10
We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in.
We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately.
We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Renjiang
10.0
/ 10
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Guiness
10.0
/ 10
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
In the Area
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No 282,Huai Hai Road Central, Huangpu District, Huangpu, Shanghai, China, 200021
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Ascott Huai Hai Road Shanghai
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No 282,Huai Hai Road Central, Huangpu District, Huangpu, Shanghai, China, 200021
Discover More About Ascott Huai Hai Road Shanghai
Location
Staying at Ascott Huai Hai Road Shanghai is a good choice when you are visiting Huangpu.
About Ascott Huai Hai Road Shanghai
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ascott Huai Hai Road Shanghai exclusively for you.
Ascott Huai Hai Road Shanghai is a apartment with great comfort and excellent service according to most apartment's guests.
Get precious and unforgettable moment during your stay at Ascott Huai Hai Road Shanghai.
All facilities in Ascott Huai Hai Road Shanghai
Others
Things to Do
- Indoor pool
- Garden
- Shops
- Health club
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Express check-in
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
Business Facilities
- Meeting rooms
- Business center
- Conference center
Sports and Recreations
- Fitness center
- Outdoor tennis court
- Tennis court
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
General
- Parking (surcharge)
- Terrace
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Ascott Huai Hai Road Shanghai
Important Note
- Fee for buffet breakfast: approximately CNY 130 per person
- Airport shuttle fee: CNY 670 (one-way)
- Self parking fee: CNY 160 per day (in/out privileges)
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property is professionally cleaned
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's indoor pool is closed on the second Monday of every month. To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.
The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
- One of the dining venues
- Bar/Lounge
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Ascott Huai Hai Road Shanghai | 308 |
Number of floors in Ascott Huai Hai Road Shanghai | 38 |
Another facilities in Ascott Huai Hai Road Shanghai | Indoor pool, Garden, Shops, Health club, Steam room |
Frequently asked question in Ascott Huai Hai Road Shanghai
What are available facilities at Ascott Huai Hai Road Shanghai?
There are top facilites at Ascott Huai Hai Road Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ascott Huai Hai Road Shanghai?
The standard check-in time at Ascott Huai Hai Road Shanghai is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Ascott Huai Hai Road Shanghai provide breakfast?
Yes, Ascott Huai Hai Road Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Ascott Huai Hai Road Shanghai
Traveloka (11)
Other sources (518)
8.2
Very Good
From 518 reviews
Cleanliness
8.2
Room Comfort
8.4
Location
9.4
Service and Facilites
8.0
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Traveler Reviews Ascott Huai Hai Road Shanghai
Number of reviews per page
20
40
Top reviews
Maxine
Leisure Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property advertises having air conditioning but only had heating on in the room, despite the temperature being in the mid 30s. Staff were rude and unhelpful
Julian
Business
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Great location, and decent sized appointment that is nice and clean.
Catherine
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in.
We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately.
We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Read More
Lael
Business
4.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Property is not well maintained and dirty. Very dated, different from pictures on hotels.com. Breakfast is bland. Only good thing is the location. For this price, can go somewhere else much better.
Jennifer
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great location. Helpful staff
Renjiang
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Guiness
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Margie
Leisure Family
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.
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John
Leisure
8.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
sharron
Business with Partner
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Everything was perfect. Except the receptionist service attitude.
LIn
Business
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
I arrived at 11 am, then they just gave me early check-in.
Location is just nearby Xintienti.
Room is a bit old, but clean.
I can recommand this place to my friends.
Yoon
Leisure with Partner
6.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Not as big as expected and a little bit dirty for the toilet
Seow Chim
10.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
We had parcel delivered and the staff who was a handy man Mr Gaven Tan was very helpful to assist with buying strings and bubble wrap sheet for us to repack. The reception staff were helpful to book didi card for us and we were able to give him cash and he paid for the ride.
Vincent
Leisure with Children
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
daniel
Friends and Family
10.0
/10
Reviewed 94 week(s) ago
Hotels.com verified review
FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
John
Friends and Family
6.0
/10
Reviewed 108 week(s) ago
Hotels.com verified review
Very dated hotel that charges 4-star prices based on location and room size more than condition or upkeep. There are newer cheaper options in Shanghai that provide a better experience in my opinion. The hotel really has no areas for sitting and working with a laptop, and the patio seen in photos is part of a 2nd party restaurant that isn't part of the hotel and only accessible by a separate elevator and requires purchase to access. I had to move to a new room upon check-in due to broken door locks and bathroom fixtures falling out of the wall. My second room had a broken TV and needed a repairman to replace the cables in the back to receive a signal. I wasted several hours of my first day just settling into an acceptable room. In general, I wouldn't have been as disappointed if the price I paid was in-line with other hotels that have not been maintained and fallen to a similar level. The staff, however, were all friendly and extremely accommodating.
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Alan
Business
4.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
The air con does not work. It is way too hot and the run on cnetral air con thus if the air con is not switch over to Air con even in April when it is already hot. THe air comes out is hot.
Silvia
Friends and Family
8.0
/10
Reviewed 199 week(s) ago
Hotels.com verified review
The breakfast was less than desirable.
pamela
Business
8.0
/10
Reviewed 291 week(s) ago
Hotels.com verified review
Great stay and the kitchens is well maintained. Location is good and near yo malls and eatries
Verified traveler
Leisure Family
6.0
/10
Reviewed 292 week(s) ago
Expedia Group verified review
the room furniture is pretty old. others was ok.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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