Banyan Tree Yangshuo

The room was spacious and amenities well presented. We enjoyed the lovely breakfast and evening treats were thoughtful. Staff was friendly and helpful. As expected, it was a very relaxing stay!

Incredible beautiful ground with view on the karst.

This resort is beautiful and serene. The restaurants are very good and the staff is very accommodating. I highly recommend this property.

The property is beautiful but that’s where it begin and ends. Staff were disinterested and it was like a cafeteria experience -no warmth or personality. The concierge was terrible and no one went out of their way. Although the hotel grounds and location are beautiful it was very touristy and impersonal with not much to do in the area.

Pros: the grounds are beautiful, the location is great and close to many natural sites, and our room was large. Cons: food was pretty bad, service was generally bad, HVAC in our room didn’t work well, and the staff didn’t speak much if any English.

Room was spotless, spacious and private. Staff are friendly and service is impeccable. Wonderful stay.

Lovely stay - friendly helpful staff, delicious food, beautiful surroundings. Would like to come back in the future!

The resort is beautiful. We enjoyed the little strolls we had around the hotel property with the little animals (peacocks are a bit noisy to be fair). Our reservation includes 1 hour river rafting which was quite scenic and also saved us the trouble of having to get the tickets separately outside. The hotel itself though is a bit far from the town centre. We weren't able to make use of the free shuttle due to schedule conflicts but it was quite convenient to call a taxi to get into town.

The hotel is 5 stars from decor to service. It is perfect for someone to get away from the city or busy life to enjoy the quietness of the small town. It’s about 30 minutes from the city center of Yangshuo. Not the most convenient location if you are looking for night life and foods variety.

Superb

Very much a resort 👌 feels very relaxed

Too expensive for what you get, but breakfast is really nice

Too cold and no heating

Our stay at Banyan Tree Yangshuo was nothing short of perfect. The hotel setting was magnificent with splendid views of the karst mountains. The room was also immaculate (clean) and the service of all the staff there was excellent. For example, they took the effort to even remember what the drinks we ordered for breakfast and asked if we would like the same the next day. All in all, a perfect get-away for both of us.

We enjoyed our stay very much. The staffs are very friendly and the services are excellent. The hotel is very well kept and clean. We will come back to stay again next time.

Everything is perfect, however apart from breakfast, food in the restaurant is expensive and not up to standard, and there are less than a handful of guests in the restaurants. Since it’s a bit far from the centre, we’re obliged to eat there at night.

This is the place to stay when in Yangshuo. Look no where! One of the Highlights of our stay is greeted by the beautiful ‘host’ - peacock every morning when we were having our breakfast

The inside rooms were 28 Celsius and wouldn’t cool. We complained and they put loud fans in the rooms without fixing air conditioner. Inside rooms were 27 Celsius. Kids room stayed hotter. Appalling!! Male manager was blaming his low level staff for confusion on breakfast vouchers. Instead they should have included the breakfast bc we stayed in hot rooms. He should be held to account for poor managing of the temp regulation in buildings. Bikes on property had flat tires when we picked them up. Checkout wanted to charge us for broken water glass until we reminded them of our sweltering rooms. Bathroom amenities bag are charged instead of free gifts as done by other high end resorts. This seems petty and unrefined for the expensive room rates we pay. Overall, poorly trained staff and hot rooms make for painful getaway. Not worth it!!

This is hands down the best hotel in the area. Majority of staff speak some English which helps a ton. Beautiful grounds in a safe and quiet area. Amazing views.

The setting of this property was amazing. Watching the sunset each evening as it set behind the many mountains was a great experience. I have stayed at many resorts with better service, food and facilities, but overall it was a nice experience and I would stay here again if in Yangshuo.