DoubleTree by Hilton Guangzhou - Science City

We love our stay in this hotel! Staffs were so helpful for non-chinese speaker like us. Cliff from Front Office delivered exceptional service! He was patient, kind and helpful! We will come back and truly, DoubleTree by Hilton at Science Park is highly recommended!

Nothing special

Hotel far from all facilities

Good place to stay while attending a concert at the near by Guangzhou Sports Arena. Free shuttle bus to venue and 15 minute walk back. Staff nice and friendly and free cookies! Would stay again.

Great hotel Clean - Canton Fair bus times not so good leave too early from fair !

Excellent!

Hotel did not give a room despite asking me to wait for 1 your upon arrival at the lobby. I had to chase them for the room and the situation was mitigated by giving me a coffee voucher at the lobby bar. Room service was below par as many items were sold out when I called to order on multiple occasions. The last straw was when I ordered Classic French Toast but was given 2 pieces of white and wholemeal bread was orange jam for spread! And the order took 30 minutes to arrive for such a simply fulfilled order. However I did not protest at my server as I was rushing for time to catch the train to HK but I was furious that this was the standard given to me by a hotel in the Hilton chain. Frankly, it was unacceptable.

Overall value for money. Airport Shuttle Service was good and reliable ! There is shuttle bus that bring guest to nearby shopping complex and train or rail system though it can be frustrating - the bus didn’t turn up as schedule. Can do more thorough cleaning of toilet and shower areas- stain were present.

The hotel is clean and spacious. However, the wifi connection is quite weak in the room.

Overall is good I'm not impressed more than the first time. One thing we do not okay is. About the limousine service we agreed to pick up at the wrong airport, the bus did not pick us up at the airport. We spend a lot of time waiting for the bus to reach the hotel.

Easy access by hotel shuttle bus at metro station, you are recommended to check on the pick-up time so that you won't need to wait for long. Hotel check-in was quick, welcoming cookie was delicious. Room was clean and spacious. Bathroom was big and well equipped. Breakfast buffet was excellent with lots of fresh make choices between western and local Chinese breakfast.

it was not so good, on 7th night i check in to room , was unable to connect internet. 7th and 8th and until 9th 8pm aircon was not working. after complaining again n again nobody fix aircon.

We had a wonderful stay at this hotel. Clean, well maintained and everything one would wish for in a hotel!! Only drawback is that it is quite far (40 minutes) from the city centre. I would definitely come back if I was coming to this area.

There are two Double Tree Hilton Hotels in Guangzhou, we mistakenly booked the wrong one. The one we wanted as I believe most travellers will is the centrally located hotel. The one we booked unfortunately was located in science park and although the rooms were very nice, the location is totally not suited to travellers. The Double tree both have Hilton as there brand name, when we arrived and realised that we had the wrong double tree, we were told by the front desk, that they were not the same company and that even if we checked out we have to pay as we booked on expedia. We checked out an hour later and was told by the manager that many people make this mistake. We this lost our payment, and had to book and pay for another Hotel. The reason is it takes almost one to two hours in traffic to get anywhere near the city and tourist locations.

Impressive hotel. Fantastic room you never want to leave. Everything was five stars except for (1) location - in our case the taxi was an hour ride from Guangzhou South Station and 45 minutes from Chimelong Park, and (2) the steak dinner. We paid 268 and 258 RMB, close to $50 each, which would have been completely fine. However, the steaks were of less quality than Denny's. Thin, flat top grilled low grade stuff. It hurt to pay that much, but we'd had such a long and exhausting day, we didn't have the energy to make it a deal.

It was much to far from down town and many other sites which was a long inconveiniant time consuming commute and costly but otherwise was very good,tks Want to mention that my name is Rick Worobec and I was the only one who ended up taking the trip because Michael(Mike) Bower had cancelled his ticket. My trip payment remained on his cc card. The trip was set up by me and I had used my email for communications because Mike does not have an email account,so because of this as well as me being the only who travelled,i request that the account and status be changed to my name for future travel and use of the accumulated points.Thank You

We stayed at this hotel in October I don't normally write reviews but I have to admit this hotel was amazing from the staff to the food and the rooms. Would definitely recommend this hotel away from the hustle and bustle but still not to far to venture out Davinder.

We were attending the Cantonese fair and wanted a hotel a little away from the noise and business of Guangzhou.Hotel was excellent and new with interesting finishes, very comfortable room and fantastic bathroom finishes( Toto toilet/ sanitary ware but no modern electronic bidets) esp for a double tree hotel range. The lake view is refreshing but a little spoilt by blocks of high rise coming up blocking part of the distant mountain views. Staff at front desk,restaurant, housekeeping were all friendly and helpful. But their level of English is much to b desired for an American chain, simple questions can't be answered tho they tried hard..they had Segways for hire ( excellent idea) but only 1 out of 2 available for hire. Had issues getting them repaired Closest shops at Wanda plaza was a hot 20 mins walk. Shuttle bus was provided to the fair made life easier but our excursions and after dinner taxi trips from the middle of city( tian he area) was a little daunting. The lack of spoken Mandarin / Cantonese can make it difficult to get around, order at restaurants. Also rudeness of taxi drivers who snipe at customers with comments ( in Chinese) thinking I didn't understand about how far it was from the get 'city' and other unsavory comments. Traffic jams when closer to city. Took 35 to 55 min (70 to 85 yuan)to get to Tian he( district) where many great local cantonese cuisine are located. A lovely place to chill out- trips into town can be a little taxing!

mosquito in the room at night other than that everything was quite pleasant

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