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Hisoar Hotel Shenzhen
Hotels
7.8
/10
Pleasant
127 reviews
What Guests Say About Their Stay
suesue
10.0
/ 10
staff are super nice，cuz we arrive early，they let us check in early...thats great！！！
Jen
10.0
/ 10
We loved our stay. The hotel is very clean, nice and spacious. The only draw back is that they don’t have iron in the room, and hair dryer in every room. Highly recommended, will definite be back.
jean
10.0
/ 10
it was a nice stay in hisoar hotel, room is surprisingly big, quiet and clean, I enjoyed it very much, highly recommend and I will definitely go back next time when I travel to Shenzhen
In the Area
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No. 2277 Keyuan South Road, Nanshan Qu, Shenzhen, Guangdong, China, 518040
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hisoar Hotel Shenzhen
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Hisoar Hotel Shenzhen Address: Map & Location
No. 2277 Keyuan South Road, Nanshan Qu, Shenzhen, Guangdong, China, 518040
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Discover More About Hisoar Hotel Shenzhen
Location
Hisoar Hotel Shenzhen is located in area / city Nanshan Qu.
About Hisoar Hotel Shenzhen
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hisoar Hotel Shenzhen exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Hisoar Hotel Shenzhen.
All facilities in Hisoar Hotel Shenzhen
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Indoor pool
- Spa
- Steam room
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Parking
Business Facilities
- Meeting rooms
- Business center
Family-friendly Facilities
- Children pool
Food and Drinks
- Breakfast
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hisoar Hotel Shenzhen
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CNY 88 for adults and CNY 58 for children
- Rollaway bed fee: CNY 200.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 500.00 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from January 26 to February 3:
- Swimming pool
- Fitness facilities
- Full-service spa
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hisoar Hotel Shenzhen | 222 |
Number of floors in Hisoar Hotel Shenzhen | 32 |
Another facilities in Hisoar Hotel Shenzhen | Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter |
Frequently asked question in Hisoar Hotel Shenzhen
What are available facilities at Hisoar Hotel Shenzhen?
There are top facilites at Hisoar Hotel Shenzhen such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hisoar Hotel Shenzhen?
Check-in time at Hisoar Hotel Shenzhen is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hisoar Hotel Shenzhen provide breakfast?
Yes, Hisoar Hotel Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hisoar Hotel Shenzhen?
Hisoar Hotel Shenzhen is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hisoar Hotel Shenzhen have?
Hisoar Hotel Shenzhen has 32 floors.
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More Reviews from Other Guests in Hisoar Hotel Shenzhen
Overall Ratings & Reviews Hisoar Hotel Shenzhen
Other sources (127)
7.8
Pleasant
From 127 reviews
Cleanliness
8.4
Room Comfort
8.2
Location
6.4
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hisoar Hotel Shenzhen
Number of reviews per page
20
40
Top reviews
Tony
Business with Partner
10.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
Excellent location
Goro
Leisure
8.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
The hotel is close to Shenzhen Bay Port, one of the immigration border to/from Hong Kong.
suesue
10.0
/10
Reviewed 360 week(s) ago
Expedia Group verified review
staff are super nice，cuz we arrive early，they let us check in early...thats great！！！
Chen
2.0
/10
Reviewed 373 week(s) ago
Hotels.com verified review
Blood on my pillow.
Jen
10.0
/10
Reviewed 401 week(s) ago
Expedia Group verified review
We loved our stay. The hotel is very clean, nice and spacious. The only draw back is that they don’t have iron in the room, and hair dryer in every room. Highly recommended, will definite be back.
Verified traveler
8.0
/10
Reviewed 409 week(s) ago
Expedia Group verified review
Fancy and new hotel, bit expensive but no complaints.
tofapost
2.0
/10
Reviewed 425 week(s) ago
Hotels.com verified review
hotel location is incorrect
ETHAN
2.0
/10
Reviewed 432 week(s) ago
Hotels.com verified review
There was a giant cockroach in the room
Verified traveler
4.0
/10
Reviewed 460 week(s) ago
Expedia Group verified review
1. It seems to be hard for taxi drivers to find. It's a little out of the main areas.
2. The staff does not speak English at all
3. They don't take Amex.
Grant
8.0
/10
Reviewed 461 week(s) ago
Expedia Group verified review
Clean room, good restaurant downstairs, parking inclued and free wifi!!
jean
10.0
/10
Reviewed 461 week(s) ago
Expedia Group verified review
it was a nice stay in hisoar hotel, room is surprisingly big, quiet and clean, I enjoyed it very much, highly recommend and I will definitely go back next time when I travel to Shenzhen
xiaoli
10.0
/10
Reviewed 463 week(s) ago
Hotels.com verified review
Overall: I paid about HK$800/night during new years eve, and I'd rate it 4.8/5 for what it's worth.
Positives: (1)5 mins walk from Shenzhen Bay border, saves a lot of time/hassle; (2) very large room, lots of room to run around, with individual clothing closet; (3) very new hotel rooms, high quality hardware, bedding, shower, tap, furniture, equal to a new & ordinary 5-star hotel
Negatives: (1) entrance looks a bit shabby given it's managed by local owner; (2)there is construction downstairs, I was staying on level 30 & still could hear it, so it could be an issue for some
Others: I didn't try/checkout b/fast or gym, & didn't order room service etc, so have no idea about this
Recommendation: I'll come here again for the super new & spacious room, but service/surrounding wise it's not the best, but there are huge malls within 5 mins of biking; u can easily pick up bikes downstairs using mobile apps
Overall I'm very happy with what I paid for~
Read More
Verified traveler
2.0
/10
Reviewed 466 week(s) ago
Hotels.com verified review
This hotel is a prime example of good facilities ruined by terrible service. The front desk people are probably the most inadequately trained and rudest people you can find. If you're checking out and in a rush, they give you a nasty look and tell you that they need time. It isn't a guest's problem if your staff can't check out right or if it takes too long to check the room. Staff really need to learn to take some responsibility rather than give nasty attitudes to guests for waiting too long.
Read More
Verified traveler
8.0
/10
Reviewed 468 week(s) ago
Expedia Group verified review
This place is nice and for the money was a great deal. Front desk staff usually had a strong english speaker working and the systems seem pretty solid. It took a bit of negotiating to get an extra blanket but once they understood, they were thrilled to bring it up.
Pool is part of health club next door. It is a 1/2 olympic length workout pool - you will be thrilled if you like to swim laps. You can even use the starting blocks.
Rooms are really, really nice for the money. The one we had was huge and the place is brand new (6 months old). Quiet, nice views of the park. Good bed, huge shower, full size closet.
Recommend the Shenzhen Bay crossing, it is nearly walking distance to the hotel. Immediate neighborhood is quiet (boring) but great for a morning run or walk. Very safe feeling.
Read More
Jenny
6.0
/10
Reviewed 469 week(s) ago
Hotels.com verified review
Room smelled heavily of smoke. Very spacious and sleeps 6 in the double room though! We didn't have hot water in one of the bathrooms, thankfully, there was hot water in the other bathroom!
YU
4.0
/10
Reviewed 474 week(s) ago
Hotels.com verified review
Very bad service and management.
1. No complimentary water
2. No tooth brush, which is mandatory in China
3. Front desk told me check-out time is 12:00 intentionally, called to push me to leave before 14:00 and even warned to charge me a second night if I leave after 13:00.
Not recommended at all.
ching nga
8.0
/10
Reviewed 475 week(s) ago
Hotels.com verified review
New room
Hin Wing Charles
8.0
/10
Reviewed 477 week(s) ago
Hotels.com verified review
It was all great, except that the shower area had a really bad smell.
Ren
6.0
/10
Reviewed 483 week(s) ago
Expedia Group verified review
The hotel is very new from July 2016, which means all amenities are new and so are their staff. I only stayed for one night and appreciated that it was hassle-free and comfortable. If you are not expecting a 5-star experience and just want comfort, then this is a great option and value.
Verified traveler
8.0
/10
Reviewed 484 week(s) ago
Hotels.com verified review
Generally good but they try to charge you 100RMB for wanting to borrow an umbrella (even if you are a guest a have to come back at night). The facilities are quite good but service is terrible. Badly trained staff due to local owners.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hisoar Hotel Shenzhen
Other sources (127)
7.8
Pleasant
From 127 reviews
Cleanliness
8.4
Room Comfort
8.2
Location
6.4
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hisoar Hotel Shenzhen
Number of reviews per page
20
40
Top reviews
Tony
Business with Partner
10.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
Excellent location
Goro
Leisure
8.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
The hotel is close to Shenzhen Bay Port, one of the immigration border to/from Hong Kong.
suesue
10.0
/10
Reviewed 360 week(s) ago
Expedia Group verified review
staff are super nice，cuz we arrive early，they let us check in early...thats great！！！
Chen
2.0
/10
Reviewed 373 week(s) ago
Hotels.com verified review
Blood on my pillow.
Jen
10.0
/10
Reviewed 401 week(s) ago
Expedia Group verified review
We loved our stay. The hotel is very clean, nice and spacious. The only draw back is that they don’t have iron in the room, and hair dryer in every room. Highly recommended, will definite be back.
Verified traveler
8.0
/10
Reviewed 409 week(s) ago
Expedia Group verified review
Fancy and new hotel, bit expensive but no complaints.
tofapost
2.0
/10
Reviewed 425 week(s) ago
Hotels.com verified review
hotel location is incorrect
ETHAN
2.0
/10
Reviewed 432 week(s) ago
Hotels.com verified review
There was a giant cockroach in the room
Verified traveler
4.0
/10
Reviewed 460 week(s) ago
Expedia Group verified review
1. It seems to be hard for taxi drivers to find. It's a little out of the main areas.
2. The staff does not speak English at all
3. They don't take Amex.
Grant
8.0
/10
Reviewed 461 week(s) ago
Expedia Group verified review
Clean room, good restaurant downstairs, parking inclued and free wifi!!
jean
10.0
/10
Reviewed 461 week(s) ago
Expedia Group verified review
it was a nice stay in hisoar hotel, room is surprisingly big, quiet and clean, I enjoyed it very much, highly recommend and I will definitely go back next time when I travel to Shenzhen
xiaoli
10.0
/10
Reviewed 463 week(s) ago
Hotels.com verified review
Overall: I paid about HK$800/night during new years eve, and I'd rate it 4.8/5 for what it's worth.
Positives: (1)5 mins walk from Shenzhen Bay border, saves a lot of time/hassle; (2) very large room, lots of room to run around, with individual clothing closet; (3) very new hotel rooms, high quality hardware, bedding, shower, tap, furniture, equal to a new & ordinary 5-star hotel
Negatives: (1) entrance looks a bit shabby given it's managed by local owner; (2)there is construction downstairs, I was staying on level 30 & still could hear it, so it could be an issue for some
Others: I didn't try/checkout b/fast or gym, & didn't order room service etc, so have no idea about this
Recommendation: I'll come here again for the super new & spacious room, but service/surrounding wise it's not the best, but there are huge malls within 5 mins of biking; u can easily pick up bikes downstairs using mobile apps
Overall I'm very happy with what I paid for~
Read More
Verified traveler
2.0
/10
Reviewed 466 week(s) ago
Hotels.com verified review
This hotel is a prime example of good facilities ruined by terrible service. The front desk people are probably the most inadequately trained and rudest people you can find. If you're checking out and in a rush, they give you a nasty look and tell you that they need time. It isn't a guest's problem if your staff can't check out right or if it takes too long to check the room. Staff really need to learn to take some responsibility rather than give nasty attitudes to guests for waiting too long.
Read More
Verified traveler
8.0
/10
Reviewed 468 week(s) ago
Expedia Group verified review
This place is nice and for the money was a great deal. Front desk staff usually had a strong english speaker working and the systems seem pretty solid. It took a bit of negotiating to get an extra blanket but once they understood, they were thrilled to bring it up.
Pool is part of health club next door. It is a 1/2 olympic length workout pool - you will be thrilled if you like to swim laps. You can even use the starting blocks.
Rooms are really, really nice for the money. The one we had was huge and the place is brand new (6 months old). Quiet, nice views of the park. Good bed, huge shower, full size closet.
Recommend the Shenzhen Bay crossing, it is nearly walking distance to the hotel. Immediate neighborhood is quiet (boring) but great for a morning run or walk. Very safe feeling.
Read More
Jenny
6.0
/10
Reviewed 469 week(s) ago
Hotels.com verified review
Room smelled heavily of smoke. Very spacious and sleeps 6 in the double room though! We didn't have hot water in one of the bathrooms, thankfully, there was hot water in the other bathroom!
YU
4.0
/10
Reviewed 474 week(s) ago
Hotels.com verified review
Very bad service and management.
1. No complimentary water
2. No tooth brush, which is mandatory in China
3. Front desk told me check-out time is 12:00 intentionally, called to push me to leave before 14:00 and even warned to charge me a second night if I leave after 13:00.
Not recommended at all.
ching nga
8.0
/10
Reviewed 475 week(s) ago
Hotels.com verified review
New room
Hin Wing Charles
8.0
/10
Reviewed 477 week(s) ago
Hotels.com verified review
It was all great, except that the shower area had a really bad smell.
Ren
6.0
/10
Reviewed 483 week(s) ago
Expedia Group verified review
The hotel is very new from July 2016, which means all amenities are new and so are their staff. I only stayed for one night and appreciated that it was hassle-free and comfortable. If you are not expecting a 5-star experience and just want comfort, then this is a great option and value.
Verified traveler
8.0
/10
Reviewed 484 week(s) ago
Hotels.com verified review
Generally good but they try to charge you 100RMB for wanting to borrow an umbrella (even if you are a guest a have to come back at night). The facilities are quite good but service is terrible. Badly trained staff due to local owners.
Number of reviews per page
20
40