Holiday Inn Express BEIJING HUACAI by IHG, an IHG Hotel

I left my shirt in the hotel when I checked out, many thanks Mr. Chen’s help to ship my shirt to me. Very appreciate it. A very good breakfast provided. Like it.

The Good: Very clean! Staff is constantly cleaning (though unobtrusively). Breakfast is ample and slightly different each day, includes cold and warm food, and coffee/milks/juices. All three elevators run quietly and quickly. Nothing is broken anywhere. Simple toiletries are provided. There’s electric kettles in room and tea and instant coffee is provided (with a couple of mugs, and glasses in the bathroom). Bottled water is set out on guest floors (in addition to being replenished daily in rooms) and hand sanitizer is available all over. There’s plenty of staff available to assist, and they are friendly, courteous hospitality professionals who will quickly assist you with whatever you need or want. The Bad: Not much! The maids will bang on the door to ask if you want your room cleaned, despite the do not disturb door hanger and turning on the privacy light. If this fails to rouse you they will call your room nonstop. This can be bad if you’re trying to sleep off jet lag. The Ugly: Not the hotel’s fault, but the shopping center is undergoing renovations and no longer directly connects to the hotel, so you will have to go outside to access it. There’s no longer a Carrefour or 7-11. Summary: Wonderful staff in a clean hotel that is a bit remote from the city center (but convenient for the airport). Would definitely stay again.

A very nice place to stay. Room is clean although it is not very large but has everything that travelers need. Customer services are excellent. The front desk even helped me to call a taxi.