8.6
/10
Very Good
198 reviews

What Guests Say About Their Stay

catriona
10.0
/ 10
The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Francis
10.0
/ 10
Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Geaik Theng
10.0
/ 10
The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
In the Area
See Map
6 Changshou Road, Kerry Central, Yan'an Road, Xiacheng Qu, Hangzhou, Zhejiang, China, 310006

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Midtown Shangri-La, Hangzhou is located in area / city Xiacheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Midtown Shangri-La, Hangzhou

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6 Changshou Road, Kerry Central, Yan'an Road, Xiacheng Qu, Hangzhou, Zhejiang, China, 310006
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Discover More About Midtown Shangri-La, Hangzhou

Location


Midtown Shangri-La, Hangzhou is located in area / city Xiacheng Qu.

About Midtown Shangri-La, Hangzhou

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Midtown Shangri-La, Hangzhou exclusively for you.

Midtown Shangri-La, Hangzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Midtown Shangri-La, Hangzhou.

All facilities in Midtown Shangri-La, Hangzhou

Others Midtown Shangri-La, Hangzhou
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Health club
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Swimming pool
  • Parking

Transportation

  • Access to train station (surcharge)
  • Limo or town car service

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Midtown Shangri-La, Hangzhou

Important Note
  • Fee for buffet breakfast: approximately CNY 194 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Midtown Shangri-La, Hangzhou
414
Number of floors in Midtown Shangri-La, Hangzhou
13
Another facilities in Midtown Shangri-La, Hangzhou
Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service

Frequently asked question in Midtown Shangri-La, Hangzhou

What are available facilities at Midtown Shangri-La, Hangzhou?
There are top facilites at Midtown Shangri-La, Hangzhou such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Midtown Shangri-La, Hangzhou?
The standard check-in time at Midtown Shangri-La, Hangzhou is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Midtown Shangri-La, Hangzhou provide breakfast?
Yes, Midtown Shangri-La, Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Midtown Shangri-La, Hangzhou

8.6
Very Good
From 191 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

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Traveler Reviews Midtown Shangri-La, Hangzhou

Number of reviews per page
20
40
Top reviews
Man Choi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable.
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Wenxun
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

很喜欢
Wenxun
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great!
catriona
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Truc
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good choice
anil
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station.
WEI LIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I will be back !
Francis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Chunfeng
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

No1
Baisong
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

great location and facility for business travel.
Geaik Theng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
Hanbing
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful.
CHOONG HIOK
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff are friendly and helpful
Jian
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

This hotel is clean with great breakfast.
Varsha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

After much research, I chose this hotel due to location: it does not disappoint in this regard. It’s connected to a shopping wall and is in an area with lots of dining options and it’s a beautiful walk to west lake. The room itself is okay. It is a bit dated but comfortable. However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets.
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Jiewei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Convenient location and easy to walk around.
Wiltven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Friendly service received from Jane Zhang
FENG
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

We paid extra for a Lake View to only see the back of a buildings parking lot—there is no lake view. On top of that, hotel does not feel like a 5 star hotel and the hotel receptionist staff is not professional.
Mo
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

All is great. The only thing is the check-in process is very slow with a long line of customers waiting. The receptionists seem to be unskilled with their computers.
ZHOU
icon-Business
Business
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Stay well, comfortable, safe
Number of reviews per page
20
40

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Others 4 Midtown Shangri-La, Hangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.