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Shangri-La Lhasa
Hotels
8.4
/10
Very Good
59 reviews
What Guests Say About Their Stay
Julio
10.0
/ 10
Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.
JS
10.0
/ 10
Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Marc
10.0
/ 10
We stayed at the Shangri La Lhasa on our recent trip to Tibet. It is located a bit out of the way in terms of sightseeing and restaurants, but the oxygen bar was so appreciated on our second night.
The food in the hotel is a bit expensive, but the staff allowed us to create our own menu for snacks on the night of our arrival, and then provided us with a bit of a discount for our breakfast buffets. Very accommodating.
The rooms are well appointed and very comfortable.
In the Area
See Map
19 Norbulingka Road, Chengguan Qu, Lhasa, Tibet, China, 850000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Shangri-La Lhasa
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Shangri-La Lhasa Address: Map & Location
19 Norbulingka Road, Chengguan Qu, Lhasa, Tibet, China, 850000
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Discover More About Shangri-La Lhasa
Location
Shangri-La Lhasa is a hotel in a good neighborhood, which is located at Chengguan Qu.
About Shangri-La Lhasa
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shangri-La Lhasa exclusively for you.
Get precious and unforgettable moment during your stay at Shangri-La Lhasa.
All facilities in Shangri-La Lhasa
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Hot tub
- Spa
- Health club
- Outdoor pool
- Indoor pool
- Picnic area
- Garden
- Barbecue
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Parking
- Terrace
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Souvenir shop
- ATM/Banking
Family-friendly Facilities
- Kids club
Transportation
- Valet parking
Accommodation Policy & General Information in Shangri-La Lhasa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CNY 99 to 198 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Check-in/Check-out Time
Check-in:
12:00 - 18:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 12:00 - 18:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shangri-La Lhasa | 289 |
Number of floors in Shangri-La Lhasa | 6 |
Another facilities in Shangri-La Lhasa | Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service |
Frequently asked question in Shangri-La Lhasa
What are available facilities at Shangri-La Lhasa?
There are top facilites at Shangri-La Lhasa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Shangri-La Lhasa?
Check-in time at Shangri-La Lhasa is staring from 12:00 - 18:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Shangri-La Lhasa provide breakfast?
Yes, Shangri-La Lhasa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Shangri-La Lhasa?
Shangri-La Lhasa is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Shangri-La Lhasa have?
Shangri-La Lhasa has 6 floors.
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More Reviews from Other Guests in Shangri-La Lhasa
Other sources (59)
8.4
Very Good
From 59 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
10.0
Service and Facilites
8.4
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Traveler Reviews Shangri-La Lhasa
Number of reviews per page
20
40
Top reviews
Julio
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.
Verified traveler
Leisure
8.0
/10
Reviewed 309 week(s) ago
Expedia Group verified review
Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
JS
Leisure with Friends
10.0
/10
Reviewed 312 week(s) ago
Expedia Group verified review
Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Roy
10.0
/10
Reviewed 312 week(s) ago
Hotels.com verified review
Vacation
Verified traveler
Leisure
2.0
/10
Reviewed 317 week(s) ago
Expedia Group verified review
Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings!
Thank you! I will not use your services again!
viktor
10.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
bery nice, and very good staff , fluent english. so satisfy
Verified traveler
6.0
/10
Reviewed 334 week(s) ago
Hotels.com verified review
A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace.
Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering.
St Regis might be a better option? Certainly closer to Tibetan quarter.
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C
6.0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
各樣設備都很好，特別是設有24小時氧吧。
可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間，如果設有無煙房間樓層就更好了。
Verified traveler
8.0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
Marc
10.0
/10
Reviewed 374 week(s) ago
Expedia Group verified review
We stayed at the Shangri La Lhasa on our recent trip to Tibet. It is located a bit out of the way in terms of sightseeing and restaurants, but the oxygen bar was so appreciated on our second night.
The food in the hotel is a bit expensive, but the staff allowed us to create our own menu for snacks on the night of our arrival, and then provided us with a bit of a discount for our breakfast buffets. Very accommodating.
The rooms are well appointed and very comfortable.
Read More
Julie
2.0
/10
Reviewed 398 week(s) ago
Expedia Group verified review
I would never stay here again - food was horrible, the service was subpar compared to St Regis in Lhasa.
jenny
8.0
/10
Reviewed 404 week(s) ago
Expedia Group verified review
everything very good
even so hospitable, made a birthday cake for my husband.
steve
8.0
/10
Reviewed 411 week(s) ago
Expedia Group verified review
Close to attractions of Lhasa. Hotel is very comfortable and my only complaint is that I asked for a non smoking room, but my room had an ash tray and matches. That’s not a non smoking room!
Jimmy
10.0
/10
Reviewed 433 week(s) ago
Expedia Group verified review
Excellent hotel! I got sick because of te height and luckily they had a doctor available 24/7. The facilities and staff service are top notch, cannot complain. You know what you're getting with a Shangri-La and this one won't let you down trust me.
Bharat
10.0
/10
Reviewed 439 week(s) ago
Expedia Group verified review
It is comfortable 5 star hotel at a decent location but the most important distinguishing feature is the Oxygen Lounge. It is a fantastic amenity and along with the cheerful and experienced doctor, it is a lifesaver for clueless low altitude people who fly in and over exert themselves.
Verified traveler
6.0
/10
Reviewed 447 week(s) ago
Expedia Group verified review
Room and facilities was nice but there was stained cushion and extremely dirty air humidifier, had to requesy for it changed.
Verified traveler
10.0
/10
Reviewed 447 week(s) ago
Expedia Group verified review
I stayed there for 4 nights. A Great hotel in the city with good facilities, stuffs, foods and services. The hotel is very quite during the night. With Good in-room dining with affordable price. Good location with great SPA and an oxygen bar for free. Five star hotel. Will come again. That's all I got. Come and try try try try try try try.
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David Wai Chun
10.0
/10
Reviewed 468 week(s) ago
Hotels.com verified review
Centrally located luxury hotel, with an oxgyen chamber for those with altitude sickness.
As a Golden Circle Jade member you get all breakfast for free too!
Verified traveler
6.0
/10
Reviewed 474 week(s) ago
Hotels.com verified review
Surprisinglg superior to the St Regis in terms of service staff and efficiency. The 24h oxygen room was a bonus. Room had a great view but not soundproof from the bar/restaurant so you could hear the band at night. Decor is a bit dated and buffet breakfast could use a refresh in offerings. Still it's comfy stay in Lhasa even if it's not the same class as the rest of the hotel chain's properties in bigger Asian cities
Read More
ANA
8.0
/10
Reviewed 484 week(s) ago
Hotels.com verified review
It was great until they charge me for the deposit, eventhough it was already paid
Number of reviews per page
20
40
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