8.8
/10
Very Good
47 reviews

What Guests Say About Their Stay

Sean
10.0
/ 10
Room was clean and comfortable. Great location within easy walking distance to shops, malls and metro. Short walk to Xiwu Lake as well.
Phuong Duyen
10.0
/ 10
The location is perfect, not too far to walk to the center. The air conditioning is not strong enough
Jon
10.0
/ 10
Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help.
In the Area
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No 346, Yan'an Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310006

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
note: hotel was previously named UrCove by Hyatt Hangzhou Westlake Hangzhou Westlake is located in area / city Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hangzhou Westlake

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No 346, Yan'an Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310006
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Discover More About Hangzhou Westlake

note: hotel was previously named UrCove by Hyatt Hangzhou Westlake

Location


Hangzhou Westlake is located in area / city Shangcheng Qu.

About Hangzhou Westlake

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hangzhou Westlake exclusively for you.

Hangzhou Westlake is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hangzhou Westlake.

All facilities in Hangzhou Westlake

Others Hangzhou Westlake
Others

Hotel Services

  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Tours
  • Concierge

Public Facilities

  • Others
  • Restaurant

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hangzhou Westlake

Important Note
  • Fee for self-serve breakfast: approximately CNY 99 for adults and CNY 50 for children
  • Nearby parking fee: CNY 42 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hangzhou Westlake
191
Number of floors in Hangzhou Westlake
10
Another facilities in Hangzhou Westlake
Luggage storage, Porter, Multilingual staff, 24-hour Receptionist, Laundry service

Frequently asked question in Hangzhou Westlake

What are available facilities at Hangzhou Westlake?
There are top facilites at Hangzhou Westlake such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hangzhou Westlake?
The standard check-in time at Hangzhou Westlake is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hangzhou Westlake provide breakfast?
Yes, Hangzhou Westlake provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hangzhou Westlake

Traveloka (5)
Other sources (42)
8.8
Very Good
From 42 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews Hangzhou Westlake

Number of reviews per page
20
40
Top reviews
Sean
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and comfortable. Great location within easy walking distance to shops, malls and metro. Short walk to Xiwu Lake as well.
Kelly
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good - hotel had a great location, near to the mrt and lots of eateries around. Room is clean, check in was fast. Bad - bed a bit hard for me. Wifi super lousy, connection problem. Could not lock in after a day and have to keep calling the front desk for a new password. Lobby no toilets.
Phuong Duyen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is perfect, not too far to walk to the center. The air conditioning is not strong enough
Lay Pheng
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Convenient
Darren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is very convenient in its prime location on Yanan Road, right opposite the Kerry Centre and Fengqi Road subway being just a few steps from the entrance. The hotel is the Hyatts take on a modern, digital nomad friendly hotel. It is both positive and negative. The charging port access across the room is great, with the ability to charge multiple devices from almost anywhere in the room. However this translates to little led lights everywhere which are bothersome when trying to sleep, the brightest light of all emanating from the highly advanced electronic toilet and the glass dividers spreading that light. The room also stank from the drain and it was rather off putting.
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Jon
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help.
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great
Adelene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very accessible and just next to a mall. Lots of dining options. Near the metro too. Room is clean, big and modern. But the bed is rather uncomfortable and firm.
Derek Khoi
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great hotel great service .
Mei
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff is wonderful. Very accommodating . We arrived on a late rainy day and the front desk helped us order ‘ take out ‘. Had 6 days of glorious stay. Thank you very much .
Josiah
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Good location and nice property. Not too sure if the price is competitive though
Alejandra
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Thanks a lot for your great service!!!! Will choose the hotel again ❤️
SUMITRA
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent
Wei
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Mostly great! Easy location, nice room, staffs are fine! It is a bit noisy if room is facing the big street. But the most annoying thing is I got waken up several time by the noisy robot room service machine, it talks and make noisy as it going by my room as the room next mine kept ordering thing late in the evening.
Steven
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great
QI XIANG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good location, next to subway, many food options
ZHI YAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Metro at the doorstep, huge mall and night market opposite, short walk from West Lake. Hotel has everything for a comfortable stay. If I were to nitpick, thw hotel doesn't have proper drop-off point and the gym consist of only a threadmill and spin bike.
Gordon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Booked two rooms that's were supposed to be supior king suites but instead got placed in the standard king suites facing a parking lot and old building. This automatically is a fail but it was a busy weekend and we didn't want to complain. Overall going after the Japanese look and Tech theme with robots for room service. Overall I had to hand was the floors on the first day as my shoes were sticking to something and we have a baby so better safe than sorry. Great location on shopping street close to transit and west Lake. Overall if we had been given the rooms we booked it would have been a 6 but not delivering on your promis a 3.
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Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

room was good and clean! location was great as well! located right beside the metro station and near wulin night market as well. many nice eateries nearby. would definitely stay again!
Harry
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Very high tech hotel
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.