Vanburgh Hotel

no gym

Room is spacious and clean, various dinning options

I wish that front desk and restaurant staff speak English.

The hotel is in very good conditions, but there is some small remarks. The breakfast was totally chinese oriented, very little for european. No international TV Channels available, But very good organized hotel and very modern.

My door no safety lock and the tub inside show so standing to shower area to small and inconvenient

Bit dissapointed thought it would be much better than expected. No english channels on tv No room service or ordering. Seems like a small hotel. Lots of staff at reception speak english but quite a few dont I got food poisoning at the restaurant on lobby level and had to muss the canton fair from the day it started till the day it ended in bed with severe fever and stomach flu. The large crowds at breakfast makes it hard to keep utinsils clean and food safe with folks coughing and hawking over the food. Leaves the staff unable to properly sanitize tables after use. Rooms other wise were ok. Smoke every where from people smoking. Beds were super hard and hard to sleep on for people like me who sleep on their stomach. One thing for sure, i wont be back and will return to the3 or 4 hotels i normally stay at for the past 15 years. Be warned.. only good thing is its close to the canton fair, which i could not attend.

Very helpful staff, very clean hotel, very generous and 5 star service. Just the beds are very firm but overall excellent stay with good location. Special shout for Chan from reception for being very helpful!

Very good experience overall. Very helpful and welcoming staff, great customer service especially from Chan in the reception. Would definitely come again… my only comment is that bed mattresses are a little stiff..

Great hotel, good location, clean and comfortable, nice pool and gym, friendly and helpful staff and reasonably prized. Good value, highly recommended!

Very nice hotel. Rooms are spacious with large windows. However the bed mattress is too hard other than that it was great overall.

I had stayed here in the past without any major issues, and frankly it was due to the much better price compared to other hotels during Canton Fair. On this particular occasion I experienced: 1) awful cigarette smoke smell throughout the floor and room. The stench of cigarettes permeated the sheets and made staying in the room unbearable. The hotel did not attempt to enforce its no-smoking policy on the floor 2) Been coming to the Canton Fair for a decade. Anytime I need a last minute train ticket to HKG, a member of concierge at any reputable hotel will arrange to pick one up (a lot of times free but sometimes for 20-30 RMB.) This concierge initially offered to do it for 95 RMB, which was about 50% of the entire ticket price. That's just extortionate. So I refused. He then attempted to negotiate it down to 80 RMB. No thanks. I simply purchased one online. 3) I had previously printed multiple documents at the hotel biz center (which has the equivalent of dial up internet) without any charge. So on this trip, when I asked to have my online train ticket receipt printed for pick up, the concierge, sensing he had lost out on a service fee to pick up the ticket, then said it would cost 30 RMB to print the ticket. 4) The breakfast at the hotel was pretty subpar, and there's no fresh juice. Most of the meats are out at room temperature for extended periods below 60 degrees so be careful of salmonella. I will never stay here again. ** AVOID THIS PLACE **

Great location, perfect for my stay. The Wifi was a little unreliable

Somoke odor everywhere.. even in the room they changed me... people smoking in rooms with open doors, all isles with smoke and nobody cares... bed extremely uncomfortable... bathroom not clean... Its a shame because the building is spectacular, and construction...

Room is clean and comfort. The location is a bit far from metro but public buses can reach.

It is not an international business hotel, it only caters for Chinese travelers. None of the staff speak much English. The food is only Chinese. The business centre and the hotel staff are not set up for business travelers.

This was the most miserable stay that never happen anyway except Vanburgh, When we were at reception checking in, they told us no reservation, when we showed them our hotel.com reservation, they went in the back office and print exact same conf. But they said they couldn’t honor the room rate despite having the confirmation in front of them. Whoever book in this hotel should be really careful. Don’t let this hotel ruin your vacation.

Anazing stay, great service, great everything. Location is perfect, easy to get out about town!

Lobby of the hotel stinks. It has a very strong musky smell and gave me a headache throughout my 4 night stay. Check in was not pleasant. The receptionist took a while to finally acknowledge that I have been waiting for a long time but with a sulky face. Service needs to be looked at. Amenities for the room is bare minimal, they didn't even provide body lotion. Room make up is almost non existent, only the bed is made. The location is lousy, 15 - 20 mins walk from the nearest station. One of the Gym light has been faulty for 4 days and no one fixed it. The only saving grace is the concierge boy who at least puts up a smile all the time. No way will I stay here again.

Nothing to complain room service was excellent Will consider coming back next time

The hotel is very nice; it was actually much better than I expected. -Perfect for Canton Fair, and has bus service to complex daily. 15 min away by the shuttle. -Breakfast buffet and Dinner buffet are very delicious and abundant for the price. A la carte menu leaves much to be desired. -There's a good size fitness center and nice outdoor pool on the 5th floor (locker room is clean and has locking mechanism on lockers) -Room is spacious, and has mini fridge. Room is very clean and well kept. Nice work desk for business trips. Buyer beware: -The beds are hard as rock. -No one speaks English more than a few broken words. -They require an upfront deposit of the full reservation amount + more $$$ in anticipation of anything you want to charge to the room (this they call a deposit). -Internet connection is slow, but not unusable. No access to Google, Twitter, FB, Messenger, YouTube, Gmail.