Vanburgh Hotel

Friendly staff, clean room, convenient location

Power

Clean room, and friendly staff

I stayed for two weeks during the Canton Fair. I appreciate the location and had all of my basic needs filled by Link Mall/Plaza just a short walk away. Negative: The bed was so hard, that is not 5 star. After 4 nights and the amount of walking at the Fair, I requested a change of room or other resolution. It turned out there are a limited number of matress toppers that I was lucky enough to get one, eventually. Previous to getting one, my whole body ached and I am not a sore back type of person normally. If you turn on your DO NOT DISTURB light, it doesn’t matter. You will still get your room cleaned, people knocking for ? And this one time, I came back from the fair early to a woman inspecting my room with the door wide open. Just to be clear, I only engaged my DND light approx every second day as I didn’t need cleaning that often. It didn’t seem to matter. I did however really appreciate my cleaning lady after getting used to everything but how was I to guess that? I would have liked my privacy respected more Expedia described the Banana Leaf restaurant as Chinese Cuisine. It is Thai and I wish I had known the correct cuisine as that would have been ideal for my preferences. I have to give credit for cleanliness, overall safety, location, and the proximity of Link mall filled in so many needs for a single female traveller attending the Fair.

The area is 10 drive or 45mins walk away from the main activities in Guanzhou downtown. 45mins might sound small, but after 5hrs walk in guangzhou downtown, you dont wanna walk another 45 mins to get to you hotel. The location of the hotel on Expedia and in reality is incorrect, this needs to be fixed.

Nice room, location good

no gym

Room is spacious and clean, various dinning options

I wish that front desk and restaurant staff speak English.

The hotel is in very good conditions, but there is some small remarks. The breakfast was totally chinese oriented, very little for european. No international TV Channels available, But very good organized hotel and very modern.

My door no safety lock and the tub inside show so standing to shower area to small and inconvenient

Bit dissapointed thought it would be much better than expected. No english channels on tv No room service or ordering. Seems like a small hotel. Lots of staff at reception speak english but quite a few dont I got food poisoning at the restaurant on lobby level and had to muss the canton fair from the day it started till the day it ended in bed with severe fever and stomach flu. The large crowds at breakfast makes it hard to keep utinsils clean and food safe with folks coughing and hawking over the food. Leaves the staff unable to properly sanitize tables after use. Rooms other wise were ok. Smoke every where from people smoking. Beds were super hard and hard to sleep on for people like me who sleep on their stomach. One thing for sure, i wont be back and will return to the3 or 4 hotels i normally stay at for the past 15 years. Be warned.. only good thing is its close to the canton fair, which i could not attend.

Very helpful staff, very clean hotel, very generous and 5 star service. Just the beds are very firm but overall excellent stay with good location. Special shout for Chan from reception for being very helpful!

Very good experience overall. Very helpful and welcoming staff, great customer service especially from Chan in the reception. Would definitely come again… my only comment is that bed mattresses are a little stiff..

Great hotel, good location, clean and comfortable, nice pool and gym, friendly and helpful staff and reasonably prized. Good value, highly recommended!

Very nice hotel. Rooms are spacious with large windows. However the bed mattress is too hard other than that it was great overall.

I had stayed here in the past without any major issues, and frankly it was due to the much better price compared to other hotels during Canton Fair. On this particular occasion I experienced: 1) awful cigarette smoke smell throughout the floor and room. The stench of cigarettes permeated the sheets and made staying in the room unbearable. The hotel did not attempt to enforce its no-smoking policy on the floor 2) Been coming to the Canton Fair for a decade. Anytime I need a last minute train ticket to HKG, a member of concierge at any reputable hotel will arrange to pick one up (a lot of times free but sometimes for 20-30 RMB.) This concierge initially offered to do it for 95 RMB, which was about 50% of the entire ticket price. That's just extortionate. So I refused. He then attempted to negotiate it down to 80 RMB. No thanks. I simply purchased one online. 3) I had previously printed multiple documents at the hotel biz center (which has the equivalent of dial up internet) without any charge. So on this trip, when I asked to have my online train ticket receipt printed for pick up, the concierge, sensing he had lost out on a service fee to pick up the ticket, then said it would cost 30 RMB to print the ticket. 4) The breakfast at the hotel was pretty subpar, and there's no fresh juice. Most of the meats are out at room temperature for extended periods below 60 degrees so be careful of salmonella. I will never stay here again. ** AVOID THIS PLACE **

Great location, perfect for my stay. The Wifi was a little unreliable

Somoke odor everywhere.. even in the room they changed me... people smoking in rooms with open doors, all isles with smoke and nobody cares... bed extremely uncomfortable... bathroom not clean... Its a shame because the building is spectacular, and construction...

Room is clean and comfort. The location is a bit far from metro but public buses can reach.