Hotel Black Usaquen

Hotels
7.4
/10
Pleasant
285 reviews

What Guests Say About Their Stay

Alejandro
10.0
/ 10
El personal que trabaja en el hotel se mostró muy dedicado y atento, la limpieza en las habitaciones y en el hotel fueron de primera. Muy amables y amigables todos. La próxima vez que visite Bogotá, definitivamente que vuelvo a hospedarme en ese hotel.
See translation
Jose
10.0
/ 10
Staff are very helpful, they go the extra mile to make you feel at home. Breakfast is excellent, with fresh-cut fruit and fresh dishes every morning. The breakfast staff provided excellent service and were extremely friendly.
Javier
10.0
/ 10
I had a great experience at Hotel Black Usaquén. The service was excellent and everything was very clean. I really appreciated the attention to detail and the friendly staff. Highly recommended!
In the Area
See Map
Calle 127 No. 7D-11, Usaquen, Bogotá D.C., Distrito Capital de Bogotá, Colombia, 110010

Main Facilities

See more
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Black Usaquen is a good choice when you are visiting Usaquén. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Hotel Black Usaquen Address: Map & Location

Calle 127 No. 7D-11, Usaquen, Bogotá D.C., Distrito Capital de Bogotá, Colombia, 110010
Discover More Places
Others Hotel Black Usaquen
Others 2 Hotel Black Usaquen

Discover More About Hotel Black Usaquen

Location


Staying at Hotel Black Usaquen is a good choice when you are visiting Usaquén.

About Hotel Black Usaquen

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Black Usaquen exclusively for you.

With all facilities offered, Hotel Black Usaquen is the right place to stay.

All facilities in Hotel Black Usaquen

Others Hotel Black Usaquen
Others

Transportation

  • Limo or town car service
  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge
  • Access to bus station (surcharge)
  • Theme park shuttle (surcharge)

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area
  • Rooftop terrace

Business Facilities

  • Meeting rooms
  • Business center

Things to Do

  • Romantic proposal packages

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Black Usaquen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Facilities fee: COP 9520 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
13:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Black Usaquen
72
Another facilities in Hotel Black Usaquen
Limo or town car service, Shopping center shuttle (surcharge), Area shuttle with surcharge, Access to bus station (surcharge), Theme park shuttle (surcharge)

Frequently asked question in Hotel Black Usaquen

What are available facilities at Hotel Black Usaquen?
There are top facilites at Hotel Black Usaquen such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Black Usaquen?
Check-in time at Hotel Black Usaquen is staring from 13:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Black Usaquen provide breakfast?
Yes, Hotel Black Usaquen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Black Usaquen?
Hotel Black Usaquen is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Hotel Black Usaquen?
Hotel Black Usaquen has 72 rooms in total.
See All

More Reviews from Other Guests in Hotel Black Usaquen

7.4
Pleasant
From 285 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

8.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Black Usaquen

Number of reviews per page
20
40
Top reviews
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La habitación no cuenta con secador ni plancha y un espacio para colgar ropa
Jeffrey
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was on the smaller side, internet was unstable, it was just ok. The staff were really nice.
Hugo
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

🤗
Daisy
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No hot water
Alejandro
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

El personal que trabaja en el hotel se mostró muy dedicado y atento, la limpieza en las habitaciones y en el hotel fueron de primera. Muy amables y amigables todos. La próxima vez que visite Bogotá, definitivamente que vuelvo a hospedarme en ese hotel.
Jose
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff are very helpful, they go the extra mile to make you feel at home. Breakfast is excellent, with fresh-cut fruit and fresh dishes every morning. The breakfast staff provided excellent service and were extremely friendly.
rafael
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Really good
Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I had a great experience at Hotel Black Usaquén. The service was excellent and everything was very clean. I really appreciated the attention to detail and the friendly staff. Highly recommended!
Claudia
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Place was small. Terrible bed, mattress was awful. Otherwise okay.
Randy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was clean and staff were always willing to help
Randy
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The property was clean and comfortable and the staffs were very professional and helpful especially the receptionist! Would definitely stay again
JENNY
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Que mal servicio nos brindaron, aunque la reserva la hicimos en este el hotel Black, nos mandaron a otro hotel cerca, sin previo aviso a la media noche y lloviendo cuando llegamos del aeropuerto con maletas y dos niños. Eso si el mismo precio. El hotel a el que nos enviaron no tenía nada que ver con lo que reservamos. Aunque el personal de este hotel nos trato bien, no tenía ninguna de las acomodaciones que buscábamos y que si tenía el hotel Black el cual reservamos. No tuvimos ninguna disculpa o compensación alguna. Cero profesionales y no recomendado. Muy mala experiencia.
Read More
Briannys
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

El baño tenía una filtración en el lavamanos
Camilo
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Muy bonito por fuera muy regular las habitaciones
Javier
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The rooms don’t have phones, upon arrival the front desk tells everybody to call on WhatsApp, but they don’t answer the phone, you have to go down in person if you have a request, the employees are instructed to lie to the guests, just to get by without solving any issue arising on my stay, The breakfast is pretty unhealthy and the refrigerator in the room doesn’t freeze at all, I bought food and got spoiled, The hotel manager doesn’t care and if complaint is given, no solution is granted to guests, just full of excuses, the worst was the cook manger in the narrow breakfast room restricted to one little space in the 8th floor where people have to squeeze to eat breakfast, this guy was mean as hell, and gave too many excuses when I confronted him for the poor service given… On top the WIFi is intermittent, and for a business trip is not reliable, I was interrupted several times, and the manager just didn’t care to fix it, this place is worthless
Read More
Javier
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Bad service at breakfast low quality food, bad manners 0f breakfast server, low customer service, bad internet
Armand
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great rooftop restaurant for free breakfast cooked fresh for each individual guest. Clean room, updated bathroom and nightclub and wine room in the main floor. What more can you ask for.
Jorge
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room and friendly staff
Lilia
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Did not like it. Visited in December. Restaurant and bar closed the entire time I was there. Upstairs lounge a big part was closed off. Could not enjoy any of the areas shown in the pictures. Parking was horrible! Too small parking with tons of columns making it impossible to park. Water took Forever to warm up. Bed sheets looked old and white sheets looked yellow. Terrible! Never again. Nightmare. Dingy, needs renovating and don't show the pictures of part of hotel that are closed off and guest can access. Worst ever!
Read More
Melissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was a really nice place to stay
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Black Usaquen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 285 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

8.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Black Usaquen

Number of reviews per page
20
40
Top reviews
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La habitación no cuenta con secador ni plancha y un espacio para colgar ropa
Jeffrey
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was on the smaller side, internet was unstable, it was just ok. The staff were really nice.
Hugo
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

🤗
Daisy
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No hot water
Alejandro
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

El personal que trabaja en el hotel se mostró muy dedicado y atento, la limpieza en las habitaciones y en el hotel fueron de primera. Muy amables y amigables todos. La próxima vez que visite Bogotá, definitivamente que vuelvo a hospedarme en ese hotel.
Jose
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff are very helpful, they go the extra mile to make you feel at home. Breakfast is excellent, with fresh-cut fruit and fresh dishes every morning. The breakfast staff provided excellent service and were extremely friendly.
rafael
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Really good
Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I had a great experience at Hotel Black Usaquén. The service was excellent and everything was very clean. I really appreciated the attention to detail and the friendly staff. Highly recommended!
Claudia
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Place was small. Terrible bed, mattress was awful. Otherwise okay.
Randy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was clean and staff were always willing to help
Randy
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The property was clean and comfortable and the staffs were very professional and helpful especially the receptionist! Would definitely stay again
JENNY
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Que mal servicio nos brindaron, aunque la reserva la hicimos en este el hotel Black, nos mandaron a otro hotel cerca, sin previo aviso a la media noche y lloviendo cuando llegamos del aeropuerto con maletas y dos niños. Eso si el mismo precio. El hotel a el que nos enviaron no tenía nada que ver con lo que reservamos. Aunque el personal de este hotel nos trato bien, no tenía ninguna de las acomodaciones que buscábamos y que si tenía el hotel Black el cual reservamos. No tuvimos ninguna disculpa o compensación alguna. Cero profesionales y no recomendado. Muy mala experiencia.
Read More
Briannys
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

El baño tenía una filtración en el lavamanos
Camilo
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Muy bonito por fuera muy regular las habitaciones
Javier
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The rooms don’t have phones, upon arrival the front desk tells everybody to call on WhatsApp, but they don’t answer the phone, you have to go down in person if you have a request, the employees are instructed to lie to the guests, just to get by without solving any issue arising on my stay, The breakfast is pretty unhealthy and the refrigerator in the room doesn’t freeze at all, I bought food and got spoiled, The hotel manager doesn’t care and if complaint is given, no solution is granted to guests, just full of excuses, the worst was the cook manger in the narrow breakfast room restricted to one little space in the 8th floor where people have to squeeze to eat breakfast, this guy was mean as hell, and gave too many excuses when I confronted him for the poor service given… On top the WIFi is intermittent, and for a business trip is not reliable, I was interrupted several times, and the manager just didn’t care to fix it, this place is worthless
Read More
Javier
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Bad service at breakfast low quality food, bad manners 0f breakfast server, low customer service, bad internet
Armand
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great rooftop restaurant for free breakfast cooked fresh for each individual guest. Clean room, updated bathroom and nightclub and wine room in the main floor. What more can you ask for.
Jorge
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room and friendly staff
Lilia
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Did not like it. Visited in December. Restaurant and bar closed the entire time I was there. Upstairs lounge a big part was closed off. Could not enjoy any of the areas shown in the pictures. Parking was horrible! Too small parking with tons of columns making it impossible to park. Water took Forever to warm up. Bed sheets looked old and white sheets looked yellow. Terrible! Never again. Nightmare. Dingy, needs renovating and don't show the pictures of part of hotel that are closed off and guest can access. Worst ever!
Read More
Melissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was a really nice place to stay
Number of reviews per page
20
40