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Hotel Dorado Plaza Punta Arena
Hotels
6.0
/10
Pleasant
52 reviews
What Guests Say About Their Stay
Andres
10.0
/ 10
The staff and security were incredible. Very friendly and fast service. Couldn't ask for more.
Verified traveler
10.0
/ 10
Buen hotel, buena playa y buen desayuno por el precio de la habitación. Incluye transporte en lancha.
See translation
Carlos
10.0
/ 10
Estuvo todo bien. Para ser un hotel de playa la cama y el aire acondicionado estuvieron bien
See translation
In the Area
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Isla de Tierrabomba, Sector Isla Arena, Cartagena, Departamento de Bolívar, Colombia, 130018
Main Facilities
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Restaurant
Swimming Pool
WiFi
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Available Room Types in Hotel Dorado Plaza Punta Arena
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Hotel Dorado Plaza Punta Arena Address: Map & Location
Isla de Tierrabomba, Sector Isla Arena, Cartagena, Departamento de Bolívar, Colombia, 130018
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Discover More About Hotel Dorado Plaza Punta Arena
Location
Staying at Hotel Dorado Plaza Punta Arena is a good choice when you are visiting Cartagena.
About Hotel Dorado Plaza Punta Arena
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Dorado Plaza Punta Arena.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Savor your favorite dishes with special cuisines from Hotel Dorado Plaza Punta Arena exclusively for you.
With all facilities offered, Hotel Dorado Plaza Punta Arena is the right place to stay.
All facilities in Hotel Dorado Plaza Punta Arena
Others
Things to Do
- Outdoor pool
- Poolside bar
- Picnic area
- Garden
- Beach cabanas
- Beach towel
- Pool sun loungers
Food and Drinks
- Breakfast
- Bar
- Poolside bar
- Snack bar
Public Facilities
- Others
- Restaurant
- Smoke-free area
Hotel Services
- Luggage storage
- Front desk
- Wedding service
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
General
- Terrace
Accommodation Policy & General Information in Hotel Dorado Plaza Punta Arena
Important Note
- Fee for buffet breakfast: approximately COP 25000 for adults and COP 25000 for children
- Pet fee: COP 60000 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 6:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Transfers to the property will be included for guests who register by 3 PM.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 09:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, WiFi |
Check-In / Check-Out Time | From 12:00 - to 09:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Dorado Plaza Punta Arena | 46 |
Number of floors in Hotel Dorado Plaza Punta Arena | 2 |
Another facilities in Hotel Dorado Plaza Punta Arena | Outdoor pool, Poolside bar, Picnic area, Garden, Beach cabanas |
Frequently asked question in Hotel Dorado Plaza Punta Arena
What are available facilities at Hotel Dorado Plaza Punta Arena?
There are top facilites at Hotel Dorado Plaza Punta Arena such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Dorado Plaza Punta Arena?
Check-in time at Hotel Dorado Plaza Punta Arena is staring from From 12:00 while the latest check-out time is at before Before 09:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Dorado Plaza Punta Arena provide breakfast?
Yes, Hotel Dorado Plaza Punta Arena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Dorado Plaza Punta Arena?
Hotel Dorado Plaza Punta Arena is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Dorado Plaza Punta Arena have?
Hotel Dorado Plaza Punta Arena has 2 floors.
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More Reviews from Other Guests in Hotel Dorado Plaza Punta Arena
Overall Ratings & Reviews Hotel Dorado Plaza Punta Arena
Other sources (52)
6.0
Pleasant
From 52 reviews
Cleanliness
6.8
Room Comfort
6.8
Location
9.0
Service and Facilites
6.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Dorado Plaza Punta Arena
Number of reviews per page
20
40
Top reviews
Kenley-Harvel
Leisure
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Where to start? I booked throught expedia 2 months before my vacation, the full amount. After realizing that this is on an island and would be inconvenient i contacted expedia multiple time to reimburse and book another one(2months in advance is more than enough for expedia to make there money back). They disagreed and told me to contact the dorado people. I took a week of back and forth for them to switch me to the dorado in boca grande for a surplus.
I arrived in the boca grande hotel and it was dirty, discussing no attention to detail and very smelly. When in the lobby i couldnt suspect anything wrong but once i entered my room it was sire i wouldnt be able to stay there for a week. I proceed to book another hotel in the old fortified city which is way better and CHEAPER. When i wanted to check out they ask me if i want to change room! Big joke i dont beleive there is descent room in that place. Do yourself and family a solid one and do not book with that whole chain. And expedia need to do way better on client satisfaction! I need a reimbursement or voucher! Anyway very disappointing experience
Read More
Juan Carlos
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great Location, Great service, great beaches and very affordable!!
Verified traveler
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
My regret is staying on an island for a whole week. I should stayed on the mainland and gone to the island just for a day trip. The hotel service was terrible...not from everyone but the majority of the staff was less than accommodating. The room faced a rooster farm, they made noise from 2am throughout the day. One night the chef left early and we were unable to eat for dinner because there was no food prepared. Going to the island no one told us that we had to carry our luggage ourselves onto the boat which got wet both ways. The staff covering the bar were lacking in customer service and most of the time, not present. It was nice having a beach but it was sooooo dirty with garbage. The only good thing about this hotel was that the food was actually pretty decent. Only 2 days they had buffet but there wasn't enough ppl for buffet style so you had to make sure you reserved what you wanted to eat for lunch or else you couldn't eat. It was not ideal. The rooms had mold, no shower curtain, no hot water in the w/c and the TV never worked. Overall, I wouldn't stay there again. It was advertised as an all-inclusive...but it wasn't really that. Stay on the mainland....dont stay on an island for an extend amount of time. The boats only run until 4 or 430pm so you're stuck until the next day and everything on the island closes early on the island. There was only one lovely store that was open until 7pm to buy essentials like booze since the hotel was lacking on that part after 6pm.
Read More
Ghrissel
Leisure Family
4.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The hotel said it was all inclusive with the food, drinks, they control the portion of the food, if you ask for another piece of break they said it was1 per person, it was the same with meat, chicken or rice, on the last 2 days it looks like the chef arrived, the presentation of the food was a little better..
The transportation is very limited, I sent e mails before my arriving and nobody answer, we lost the first night because the flight was delayed , I tried to reach out for the transportation, but they only has it from 9 am to 11 am to take you on boat to the island, I spoke with the person in charge for the ship and she explained it to me, that they have a contract with the hotel, she provided me the phone# from another ship, but I had to pay out of pocket for this on Sunday, so we decided to stayed in another hotel due to the inconvenient.
The next morning I spoke with the person in charge in the hotel to let them know that we will arrive on Monday morning ,explained that we had an issue with the flight and nobody answer. He never notified the arrival to the reception. They don’t clean the room, they knock your door to clean when you are inside so you can declined. The price in the relation with the food, drinks services and cleaning, it is not worth it. The last night we had to go to another hotel, I asked for my refund they said that is not with them. I Lost my money.
Read More
Luis
Leisure Family
6.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
limited meals and some not fresh other saved to serve the next day
Linda
Leisure with Friends
2.0
/10
Reviewed 149 week(s) ago
Expedia Group verified review
Do NOT stay here, does not look like photos, NO hot water, black mold on pillows and bedding, non responsive staff, owner is a con artist who told us to cancel through Expedia and rebook through them, then declined to refund the Expedia reservation - so they double charged us. Don’t stay at this hotel, or on this island. The beach in front is a public beach, no hotel staff outside the locked gate. WORST hotel of our lives.
Read More
Chad Duncan
Leisure Family
10.0
/10
Reviewed 168 week(s) ago
Expedia Group verified review
Food was not great, but in overall it was good
John
Leisure
2.0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
The pictures are photoshopped to make property look attractive. The directions to get to the hotel are incorrect. You are required to take a boat, a very unsecure boat to rrach the property, for which there is very little traffic, so boat drivers charge excessively for trips. You are at the mercy of the boat drivers being available to get to and from the hotel. The package that is promised and the food leaves air to be desired. Overall, i stayed for 2 hours and booked elsewhere. That should say it all.
Read More
Andres
Leisure
10.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
The staff and security were incredible. Very friendly and fast service. Couldn't ask for more.
Katya
Leisure Family
2.0
/10
Reviewed 175 week(s) ago
Expedia Group verified review
This property Is located in Tierra bomba, the hotel has a terrible infrastructure the floor is uneven all around, where the buffet is served it seems To be an obstacle course. You can not diferénciate the steps and all are uneven, I had a terrible fallout I have bruises all around my legs. The next day my friends saw rats, so we asked to get transferred to El Dorado Cartagena. Where we encountered another problems. Just avoid ElDorado en Tierra bomba or Cartagena
Read More
Luismorales
Friends and Family Family
2.0
/10
Reviewed 302 week(s) ago
Expedia Group verified review
I can believe the expidia will have a place like this in there page.
Three star this place is not even half a star
Miguel
Leisure
2.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
There its nothing to like about service was poor cleaness was poor overall a awfull expirience
Verified traveler
Leisure Family
6.0
/10
Reviewed 356 week(s) ago
Expedia Group verified review
Nice beach, nice staff, big rooms, Hotel facilities poor. For one or two days will be ok
Verified traveler
4.0
/10
Reviewed 397 week(s) ago
Expedia Group verified review
They lied they said they had a gym live performances yoga and Zumba etc
Veronica
4.0
/10
Reviewed 428 week(s) ago
Expedia Group verified review
The Beach was beautiful and the building itself had much character but the services was terrible. They did not mention the wrist bands until we realized we couldn't eat without them. There were no restaurants on the Island so we had no choice but to each on the hotel. The food was awful. Deep fried corn bread, definitely not what I would consider an AREPA. Coffee was terrible they ran out of Milk. The staff was somewhat friendly. I presume they did the best with what they had. Do not bring Babies, there are No highchairs and the rooms do not have a fridge to store milk. Room was clean, cleaning staff was great.
Read More
Verified traveler
6.0
/10
Reviewed 433 week(s) ago
Hotels.com verified review
The place is super run down and not very well kept. The service is hit and miss. Some people are super attentive some not so much. Pool closes at 6. Área is not very safe, but it's an ok place to get away from the city.
Bassem
6.0
/10
Reviewed 485 week(s) ago
Hotels.com verified review
I decided to stay here with my girlfriend for one night only. The hotel clearly had lost its charm many years ago - it was just continuing to run without causing much of a stir. Very spartan room, however everything was clean and worked. Service was very good, but it looked more like some patron's forgotten villa then a luxurious beach front hotel.
Read More
Nikhil
8.0
/10
Reviewed 494 week(s) ago
Hotels.com verified review
Wonderful place, with customer oriented staff. A little run down and got allergies in the room. The shower was very minimal. If you're used to traveling in 3rd world countries and appreciate the difficulties of running a hotel on a remote island, I'd recommend this place. Otherwise it would be challenging.
Sandra
6.0
/10
Reviewed 497 week(s) ago
Expedia Group verified review
The beach was fabulous, the water is fantastic. The staff was super friendly. Nice hotel for those seeking to relax. If you like a little more excitement (night clubs, casinos, shopping, etc.), you will probably be bored, and getting on and off the island is a bit complicated, as they only have small boat service coming back and forth from the mainland.
Read More
Verified traveler
6.0
/10
Reviewed 500 week(s) ago
Expedia Group verified review
It was challenging to communicate with staff as we had little to no Spanish and they had almost no English.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Dorado Plaza Punta Arena
Other sources (52)
6.0
Pleasant
From 52 reviews
Cleanliness
6.8
Room Comfort
6.8
Location
9.0
Service and Facilites
6.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Dorado Plaza Punta Arena
Number of reviews per page
20
40
Top reviews
Kenley-Harvel
Leisure
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Where to start? I booked throught expedia 2 months before my vacation, the full amount. After realizing that this is on an island and would be inconvenient i contacted expedia multiple time to reimburse and book another one(2months in advance is more than enough for expedia to make there money back). They disagreed and told me to contact the dorado people. I took a week of back and forth for them to switch me to the dorado in boca grande for a surplus.
I arrived in the boca grande hotel and it was dirty, discussing no attention to detail and very smelly. When in the lobby i couldnt suspect anything wrong but once i entered my room it was sire i wouldnt be able to stay there for a week. I proceed to book another hotel in the old fortified city which is way better and CHEAPER. When i wanted to check out they ask me if i want to change room! Big joke i dont beleive there is descent room in that place. Do yourself and family a solid one and do not book with that whole chain. And expedia need to do way better on client satisfaction! I need a reimbursement or voucher! Anyway very disappointing experience
Read More
Juan Carlos
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great Location, Great service, great beaches and very affordable!!
Verified traveler
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
My regret is staying on an island for a whole week. I should stayed on the mainland and gone to the island just for a day trip. The hotel service was terrible...not from everyone but the majority of the staff was less than accommodating. The room faced a rooster farm, they made noise from 2am throughout the day. One night the chef left early and we were unable to eat for dinner because there was no food prepared. Going to the island no one told us that we had to carry our luggage ourselves onto the boat which got wet both ways. The staff covering the bar were lacking in customer service and most of the time, not present. It was nice having a beach but it was sooooo dirty with garbage. The only good thing about this hotel was that the food was actually pretty decent. Only 2 days they had buffet but there wasn't enough ppl for buffet style so you had to make sure you reserved what you wanted to eat for lunch or else you couldn't eat. It was not ideal. The rooms had mold, no shower curtain, no hot water in the w/c and the TV never worked. Overall, I wouldn't stay there again. It was advertised as an all-inclusive...but it wasn't really that. Stay on the mainland....dont stay on an island for an extend amount of time. The boats only run until 4 or 430pm so you're stuck until the next day and everything on the island closes early on the island. There was only one lovely store that was open until 7pm to buy essentials like booze since the hotel was lacking on that part after 6pm.
Read More
Ghrissel
Leisure Family
4.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The hotel said it was all inclusive with the food, drinks, they control the portion of the food, if you ask for another piece of break they said it was1 per person, it was the same with meat, chicken or rice, on the last 2 days it looks like the chef arrived, the presentation of the food was a little better..
The transportation is very limited, I sent e mails before my arriving and nobody answer, we lost the first night because the flight was delayed , I tried to reach out for the transportation, but they only has it from 9 am to 11 am to take you on boat to the island, I spoke with the person in charge for the ship and she explained it to me, that they have a contract with the hotel, she provided me the phone# from another ship, but I had to pay out of pocket for this on Sunday, so we decided to stayed in another hotel due to the inconvenient.
The next morning I spoke with the person in charge in the hotel to let them know that we will arrive on Monday morning ,explained that we had an issue with the flight and nobody answer. He never notified the arrival to the reception. They don’t clean the room, they knock your door to clean when you are inside so you can declined. The price in the relation with the food, drinks services and cleaning, it is not worth it. The last night we had to go to another hotel, I asked for my refund they said that is not with them. I Lost my money.
Read More
Luis
Leisure Family
6.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
limited meals and some not fresh other saved to serve the next day
Linda
Leisure with Friends
2.0
/10
Reviewed 149 week(s) ago
Expedia Group verified review
Do NOT stay here, does not look like photos, NO hot water, black mold on pillows and bedding, non responsive staff, owner is a con artist who told us to cancel through Expedia and rebook through them, then declined to refund the Expedia reservation - so they double charged us. Don’t stay at this hotel, or on this island. The beach in front is a public beach, no hotel staff outside the locked gate. WORST hotel of our lives.
Read More
Chad Duncan
Leisure Family
10.0
/10
Reviewed 168 week(s) ago
Expedia Group verified review
Food was not great, but in overall it was good
John
Leisure
2.0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
The pictures are photoshopped to make property look attractive. The directions to get to the hotel are incorrect. You are required to take a boat, a very unsecure boat to rrach the property, for which there is very little traffic, so boat drivers charge excessively for trips. You are at the mercy of the boat drivers being available to get to and from the hotel. The package that is promised and the food leaves air to be desired. Overall, i stayed for 2 hours and booked elsewhere. That should say it all.
Read More
Andres
Leisure
10.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
The staff and security were incredible. Very friendly and fast service. Couldn't ask for more.
Katya
Leisure Family
2.0
/10
Reviewed 175 week(s) ago
Expedia Group verified review
This property Is located in Tierra bomba, the hotel has a terrible infrastructure the floor is uneven all around, where the buffet is served it seems To be an obstacle course. You can not diferénciate the steps and all are uneven, I had a terrible fallout I have bruises all around my legs. The next day my friends saw rats, so we asked to get transferred to El Dorado Cartagena. Where we encountered another problems. Just avoid ElDorado en Tierra bomba or Cartagena
Read More
Luismorales
Friends and Family Family
2.0
/10
Reviewed 302 week(s) ago
Expedia Group verified review
I can believe the expidia will have a place like this in there page.
Three star this place is not even half a star
Miguel
Leisure
2.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
There its nothing to like about service was poor cleaness was poor overall a awfull expirience
Verified traveler
Leisure Family
6.0
/10
Reviewed 356 week(s) ago
Expedia Group verified review
Nice beach, nice staff, big rooms, Hotel facilities poor. For one or two days will be ok
Verified traveler
4.0
/10
Reviewed 397 week(s) ago
Expedia Group verified review
They lied they said they had a gym live performances yoga and Zumba etc
Veronica
4.0
/10
Reviewed 428 week(s) ago
Expedia Group verified review
The Beach was beautiful and the building itself had much character but the services was terrible. They did not mention the wrist bands until we realized we couldn't eat without them. There were no restaurants on the Island so we had no choice but to each on the hotel. The food was awful. Deep fried corn bread, definitely not what I would consider an AREPA. Coffee was terrible they ran out of Milk. The staff was somewhat friendly. I presume they did the best with what they had. Do not bring Babies, there are No highchairs and the rooms do not have a fridge to store milk. Room was clean, cleaning staff was great.
Read More
Verified traveler
6.0
/10
Reviewed 433 week(s) ago
Hotels.com verified review
The place is super run down and not very well kept. The service is hit and miss. Some people are super attentive some not so much. Pool closes at 6. Área is not very safe, but it's an ok place to get away from the city.
Bassem
6.0
/10
Reviewed 485 week(s) ago
Hotels.com verified review
I decided to stay here with my girlfriend for one night only. The hotel clearly had lost its charm many years ago - it was just continuing to run without causing much of a stir. Very spartan room, however everything was clean and worked. Service was very good, but it looked more like some patron's forgotten villa then a luxurious beach front hotel.
Read More
Nikhil
8.0
/10
Reviewed 494 week(s) ago
Hotels.com verified review
Wonderful place, with customer oriented staff. A little run down and got allergies in the room. The shower was very minimal. If you're used to traveling in 3rd world countries and appreciate the difficulties of running a hotel on a remote island, I'd recommend this place. Otherwise it would be challenging.
Sandra
6.0
/10
Reviewed 497 week(s) ago
Expedia Group verified review
The beach was fabulous, the water is fantastic. The staff was super friendly. Nice hotel for those seeking to relax. If you like a little more excitement (night clubs, casinos, shopping, etc.), you will probably be bored, and getting on and off the island is a bit complicated, as they only have small boat service coming back and forth from the mainland.
Read More
Verified traveler
6.0
/10
Reviewed 500 week(s) ago
Expedia Group verified review
It was challenging to communicate with staff as we had little to no Spanish and they had almost no English.
Number of reviews per page
20
40