What do past guests say about Hotel Helene?

Hotel Helene is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Helene

Name: Hotel Helene
Address: 10a29 Cra. 40, Medellín, Departamento de Antioquia, Colombia, 050021, 10a29 Cra. 40, Departamento de Antioquia, 050021, Colombia
Rating: 8.4

Hotels

8.4

/10

Very Good

149 reviews

What Guests Say About Their Stay

Maritza

10.0

/ 10

Room small but comfortable and clean, excellent area, excellent customer service and friendly staff .

George

10.0

/ 10

We arrive salt property at 2pm and did not allow us to cking until 3pm. I think that an 1hr wouldn't make a difference for them.

Diego Jose Ortiz

10.0

/ 10

This was my second time staying here, and once again, it didn’t disappoint. The location is fantastic—quiet, yet close to everything you need. The staff are incredibly friendly and always make you feel welcome. It’s a perfect spot if you're looking for a peaceful stay in a great area. Highly recommended!

In the Area

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10a29 Cra. 40, Medellín, Departamento de Antioquia, Colombia, 050021

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel Helene is located in area / city Medellín. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Helene

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Hotel Helene Address: Map & Location

10a29 Cra. 40, Medellín, Departamento de Antioquia, Colombia, 050021

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Discover More About Hotel Helene

Location

Hotel Helene is located in area / city Medellín.

About Hotel Helene

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Helene exclusively for you.

Hotel Helene is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Helene is the right place to stay.

All facilities in Hotel Helene

Others

Public Facilities

Others
Restaurant
Smoke-free area
Elevator

Hotel Services

Luggage storage
24-hour Receptionist

Things to Do

Romantic proposal packages

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Helene

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for full breakfast: approximately COP 25000 to 50000 per person
Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Helene	20
Another facilities in Hotel Helene	Others, Smoke-free area, Luggage storage, 24-hour Receptionist, Romantic proposal packages

Frequently asked question in Hotel Helene

What are available facilities at Hotel Helene?

There are top facilites at Hotel Helene such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Hotel Helene?

Check-in time at Hotel Helene is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Hotel Helene provide breakfast?

Yes, Hotel Helene provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Hotel Helene?

Hotel Helene is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Hotel Helene?

Hotel Helene has 20 rooms in total.

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More Reviews from Other Guests in Hotel Helene

Overall Ratings & Reviews Hotel Helene

Other sources (149)

8.4

Very Good

From 149 reviews

Cleanliness

9.0

Room Comfort

7.4

Service and Facilites

8.8

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Traveler Reviews Hotel Helene

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Top reviews

Jordi Rodriguez

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Lovely place

Ramadan

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

good

Hector

Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Is a nice property but keep in mind the rooms tends to be very small

Diego Jose Ortiz

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Eloisa

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Everything ok

Saul

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Best hotel

David

Leisure

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Everything was close

DIEGO

10.0

/10

Reviewed 51 week(s) ago

A/C barely works so you will wake up sweating most days you stay here. Wi-Fi is very slow and inconsistent. It will be hard to work productively here. Staff was friendly. Location was very good. There is also a $50 fee everytime you bring an extra guest so keep that in my mind if you plan to enjoy the nightlife.

Angel

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

Excelente hotel, muy buena localización y el personal muy atento. Recomendable

Rolando

6.0

/10

Reviewed 68 week(s) ago

Hotels.com verified review

Luego de habernos hospedad en 4 ocasiones en el Hotel, hemos tenido una experiencia NO muy buena. Estuvimos 3 noches sin aire, aunque avisamos, nunca fue resuleto. Tuvimos que pedir limpiaran los bordes de la ducha, ya que estaban en muy mal estado. El agua se sale muy fácil del área de la ducha. Lamentable tener que comentar esto, ya que he recomen dado bastante el hotel, porque nos gusta la ubicación, decoración y trato del personal. Por Último, ya es tiempo de cambiar las toallas.

Hector

Business

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Super convenient, right in Provenza. Great breakfast too! WIFI was fine, decoration was nice, and the staff were incredible, so helpful and friendly.

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Disclaimer

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