Delta Hotels by Marriott San Jose Aurola

Hotels
7.6
/10
Pleasant
106 reviews

What Guests Say About Their Stay

Carmen
10.0
/ 10
Everything was grwat since the moment we got there. The staff was very friendly. Our room was great.
Jason
10.0
/ 10
Daniel was amazing coming from the US he was very knowledgeable and gave us places to go etc. thank you !!!
Jorge
10.0
/ 10
A true place to stay in the heart of San Jose Awesome hotel best breskfast buffet i will repeat many visits
In the Area
See Map
5th Street, El Carmen, Carmen, San José, Provincia de San José, Costa Rica, 10101

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Delta Hotels by Marriott San Jose Aurola is a hotel in a good neighborhood, which is located at Carmen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Delta Hotels by Marriott San Jose Aurola Address: Map & Location

5th Street, El Carmen, Carmen, San José, Provincia de San José, Costa Rica, 10101
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Discover More About Delta Hotels by Marriott San Jose Aurola

Location


Delta Hotels by Marriott San Jose Aurola is a hotel in a good neighborhood, which is located at Carmen.

About Delta Hotels by Marriott San Jose Aurola

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Delta Hotels by Marriott San Jose Aurola exclusively for you.

With all facilities offered, Delta Hotels by Marriott San Jose Aurola is the right place to stay.

All facilities in Delta Hotels by Marriott San Jose Aurola

Others Delta Hotels by Marriott San Jose Aurola
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Transportation

  • Access to train station (surcharge)
  • Limo or town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Area shuttle with surcharge
  • Beach shuttle (surcharge)

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Indoor pool
  • Casino
  • Discounted Fitness Center

General

  • Parking
  • Banquet
  • Ballroom

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Cruise shuttle (surcharge)
  • Airport transfer (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Delta Hotels by Marriott San Jose Aurola

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Food and beverage purchases at this property are subject to a 10% service charge.

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Delta Hotels by Marriott San Jose Aurola
195
Number of floors in Delta Hotels by Marriott San Jose Aurola
20
Another facilities in Delta Hotels by Marriott San Jose Aurola
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Delta Hotels by Marriott San Jose Aurola

What are available facilities at Delta Hotels by Marriott San Jose Aurola?
There are top facilites at Delta Hotels by Marriott San Jose Aurola such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Delta Hotels by Marriott San Jose Aurola?
Check-in time at Delta Hotels by Marriott San Jose Aurola is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Delta Hotels by Marriott San Jose Aurola provide breakfast?
Yes, Delta Hotels by Marriott San Jose Aurola provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Delta Hotels by Marriott San Jose Aurola?
Delta Hotels by Marriott San Jose Aurola is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Delta Hotels by Marriott San Jose Aurola have?
Delta Hotels by Marriott San Jose Aurola has 20 floors.
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More Reviews from Other Guests in Delta Hotels by Marriott San Jose Aurola

7.6
Pleasant
From 106 reviews
Cleanliness

8.0

Room Comfort

7.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Delta Hotels by Marriott San Jose Aurola

Number of reviews per page
20
40
Top reviews
Carmen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was grwat since the moment we got there. The staff was very friendly. Our room was great.
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Daniel was amazing coming from the US he was very knowledgeable and gave us places to go etc. thank you !!!
Patricia
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff the best. Very helpful
Jorge
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

A true place to stay in the heart of San Jose Awesome hotel best breskfast buffet i will repeat many visits
Maxime
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I stayed 2 nights at the Delta Aurola with my family. The staff and their client service approach were remarkable. The Delta Aurola loses points in terms of cleanliness and comfort. As soon as we stepped out of the elevator, there was a strong smell of damp and humidity. The rooms and halls have carpets, which do not help. We had to ask for a room change, and still, we felt like we were covered in humid sheets despite the AC and temperature control. Also, the place needs renovations as the installations were outdated, and some were mouldy. The buffet was good. Again, the service was friendly, very helpful and always with a smile.
Read More
Keira
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The location was ideal for getting around San José. Shopping and Cultural aspects were all within walking distance. The area felt safe, and you could easily traverse at night. The hotel dining left a lot to be desired, and more menu options or daily adjustments to the menu would be an asset.
Evelma
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This city hotel is undergoing renovations to update but they have worked to make sure it’s not unpleasant.
Johnathon
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Everyone was very sweet and nice. And i will be back to visit soon
Julia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

They are doing renovations in the whole building. We walked into our room and it smelled musty and everything was damp. We sat on the bed and felt like the sheets were wet. The room was extremely humid and the AC didn't work. We tried to call to the front desk and the phone didn't work. The food and drinks at the bar were not great. We waited an hour for pizza and boneless wings. We stayed at two other much less expensive places on our trip that was much better in all ways. We expected at least that from a Marriot.
Read More
Joseph
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This was a great hotel in the middle of everything in San Jose. The rooms were clean, although the one we stayed in did have a musty smell. The breakfast was great. The staff was top notch. Parking was easy. The area around the hotel was good. This is the middle of a huge city, so there are always big city issues. We would stay at this hotel again.
Read More
Chirag
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great location
guillermo
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The TV system is by far one of the worst I have experienced. Menu is a little short on offerings Everything else is fine
Verified traveler
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

I am sure it’s a great hotel to use as a base - not one to spend time in
ENOC FRANCISCO
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Not bad , I get the impression like the property has passed on to new owners and hotel will be better eventually. Staff, all the staff is Amazing (kind, very friendly and helpful). Conditions could be better.
constance
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We had a wonderful room on the 16 th floor with a gorgeous view all over san jose. Beds were super comfortable. Staff were friendly and helpful. It is right across the street from a pretty little park and very easy walking distance to the major museums we visited. We also walked to the interesting central market, where we bought ourselves flowers for our room . The sidewalks are very uneven in san jose and we never tried walking at night , but had dinner at the hotel. The breakfast that came with the room was a really fabulous buffet that had everything one could want, hot and cold. Dinners at the hotel were generously sized so by the second night we knew how to order better. We didn’t try the pool but it looked inviting if a bit cool. I definitely would stay at this hotel again.
Read More
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

-
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

-
Rebecca
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Hotel is very old. Rooms are set to be remodeled next year and boy do they need it. Old carpet, smells of mold. Breakfast was so so, didn’t have enough dishes and fruit was sad. Lobby was nice and staff was friendly. We were supposed to stay 5 nights but checked out after one and went elsewhere. Not a great part of town either.
Read More
Timothy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Pool was unsafe, no steps out just metal ladder not good for seniors with limited arm strength. Also totally unheated in the shade so too cold to stay in (February visit). One ladder was loose as well.
Glenis
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Two days here no hot water and no competition for the inconvenience. No notification of any repairs. After three cold showers I have to say my patience has run out. I will post my bad experience to my 50000 subscribers. This is the first bad review I will sadly be doing…. Just a bad experience over all and I had to endure the cold shoulder not to stink like this hotel apparently intended for me.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Delta Hotels by Marriott San Jose Aurola

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 106 reviews
Cleanliness

8.0

Room Comfort

7.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Delta Hotels by Marriott San Jose Aurola

Number of reviews per page
20
40
Top reviews
Carmen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was grwat since the moment we got there. The staff was very friendly. Our room was great.
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Daniel was amazing coming from the US he was very knowledgeable and gave us places to go etc. thank you !!!
Patricia
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff the best. Very helpful
Jorge
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

A true place to stay in the heart of San Jose Awesome hotel best breskfast buffet i will repeat many visits
Maxime
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I stayed 2 nights at the Delta Aurola with my family. The staff and their client service approach were remarkable. The Delta Aurola loses points in terms of cleanliness and comfort. As soon as we stepped out of the elevator, there was a strong smell of damp and humidity. The rooms and halls have carpets, which do not help. We had to ask for a room change, and still, we felt like we were covered in humid sheets despite the AC and temperature control. Also, the place needs renovations as the installations were outdated, and some were mouldy. The buffet was good. Again, the service was friendly, very helpful and always with a smile.
Read More
Keira
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The location was ideal for getting around San José. Shopping and Cultural aspects were all within walking distance. The area felt safe, and you could easily traverse at night. The hotel dining left a lot to be desired, and more menu options or daily adjustments to the menu would be an asset.
Evelma
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This city hotel is undergoing renovations to update but they have worked to make sure it’s not unpleasant.
Johnathon
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Everyone was very sweet and nice. And i will be back to visit soon
Julia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

They are doing renovations in the whole building. We walked into our room and it smelled musty and everything was damp. We sat on the bed and felt like the sheets were wet. The room was extremely humid and the AC didn't work. We tried to call to the front desk and the phone didn't work. The food and drinks at the bar were not great. We waited an hour for pizza and boneless wings. We stayed at two other much less expensive places on our trip that was much better in all ways. We expected at least that from a Marriot.
Read More
Joseph
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This was a great hotel in the middle of everything in San Jose. The rooms were clean, although the one we stayed in did have a musty smell. The breakfast was great. The staff was top notch. Parking was easy. The area around the hotel was good. This is the middle of a huge city, so there are always big city issues. We would stay at this hotel again.
Read More
Chirag
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great location
guillermo
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The TV system is by far one of the worst I have experienced. Menu is a little short on offerings Everything else is fine
Verified traveler
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

I am sure it’s a great hotel to use as a base - not one to spend time in
ENOC FRANCISCO
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Not bad , I get the impression like the property has passed on to new owners and hotel will be better eventually. Staff, all the staff is Amazing (kind, very friendly and helpful). Conditions could be better.
constance
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We had a wonderful room on the 16 th floor with a gorgeous view all over san jose. Beds were super comfortable. Staff were friendly and helpful. It is right across the street from a pretty little park and very easy walking distance to the major museums we visited. We also walked to the interesting central market, where we bought ourselves flowers for our room . The sidewalks are very uneven in san jose and we never tried walking at night , but had dinner at the hotel. The breakfast that came with the room was a really fabulous buffet that had everything one could want, hot and cold. Dinners at the hotel were generously sized so by the second night we knew how to order better. We didn’t try the pool but it looked inviting if a bit cool. I definitely would stay at this hotel again.
Read More
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

-
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

-
Rebecca
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Hotel is very old. Rooms are set to be remodeled next year and boy do they need it. Old carpet, smells of mold. Breakfast was so so, didn’t have enough dishes and fruit was sad. Lobby was nice and staff was friendly. We were supposed to stay 5 nights but checked out after one and went elsewhere. Not a great part of town either.
Read More
Timothy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Pool was unsafe, no steps out just metal ladder not good for seniors with limited arm strength. Also totally unheated in the shade so too cold to stay in (February visit). One ladder was loose as well.
Glenis
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Two days here no hot water and no competition for the inconvenience. No notification of any repairs. After three cold showers I have to say my patience has run out. I will post my bad experience to my 50000 subscribers. This is the first bad review I will sadly be doing…. Just a bad experience over all and I had to endure the cold shoulder not to stink like this hotel apparently intended for me.
Read More
Number of reviews per page
20
40