What do past guests say about Hotel Novo?

Hotel Novo is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Novo

Name: Hotel Novo
Address: 100m N. del Hospital San Juan de Dios, Calle 14 Av Central y Primera, Merced, San José, Provincia de San José, Costa Rica, 100m N. del Hospital San Juan de Dios, Provincia de San José, Costa Rica
Rating: 8

Hotels

8.0

/10

Very Good

227 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Great staff. The only con was the low water pressure in the shower. Bear in mind that there's constant music from shops around during the whole day, if your room faces the street (it didn't matter to me in general, just when I had online meetings 😂)

Joanne

10.0

/ 10

We took the local bus from San Jose airport to the Tuasa bus station. Just a short walk from the station brought us to Novo hotel, which is located in the thick of the city. Walking from the hotel to the National Museum and other sights was easy and interesting, with shops, buskers and street sellers to explore on the way. The hotel itself is a little dated, but our room was big with a comfortable bed, got walk - in shower, fridge, good a/c and TV. The 24 hour reception gave us easy check out when we left at 5am to catch the bus back to the airport. This was a great place to stay in San Jose.

Elisabeth

10.0

/ 10

Great location! You can walk to nearby shops, parks, restaurants, and a bus station that goes to the airport. I love that we can leave our luggage and they have a place to hold it so we can drop our car off. The on-site restaurant is delicious and the staff are friendly and helpful. The room was clean and the bed was comfy. The street traffic can get a little noisy but I can easily fall back asleep. I have stayed here before and will continue to do so in the future.

In the Area

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100m N. del Hospital San Juan de Dios, Calle 14 Av Central y Primera, Merced, San José, Provincia de San José, Costa Rica

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel Novo is located in area / city Merced. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Novo

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Hotel Novo Address: Map & Location

100m N. del Hospital San Juan de Dios, Calle 14 Av Central y Primera, Merced, San José, Provincia de San José, Costa Rica

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Location

Hotel Novo is located in area / city Merced.

About Hotel Novo

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Novo.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Novo exclusively for you.

With all facilities offered, Hotel Novo is the right place to stay.

All facilities in Hotel Novo

Others

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist
Tours

Public Facilities

Others
Restaurant
Safety deposit box
Elevator

Food and Drinks

Breakfast
Bar

General

Banquet
Smoking area

Business Facilities

Meeting rooms
Business center

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Novo

Important Note

Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Novo	23
Another facilities in Hotel Novo	Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Tours

Frequently asked question in Hotel Novo

What are available facilities at Hotel Novo?

There are top facilites at Hotel Novo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Hotel Novo?

Check-in time at Hotel Novo is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Hotel Novo provide breakfast?

Yes, Hotel Novo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Hotel Novo?

Hotel Novo is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Hotel Novo?

Hotel Novo has 23 rooms in total.

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More Reviews from Other Guests in Hotel Novo

Overall Ratings & Reviews Hotel Novo

Other sources (227)

8.0

Very Good

From 227 reviews

Cleanliness

8.2

Room Comfort

7.8

Location

6.6

Service and Facilites

8.4

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Traveler Reviews Hotel Novo

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Top reviews

Sergi

Friends and Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

👍

Alana

8.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

The Hotel Novo was as described, great staff, hotel could do with some tlc but I was only one night here arriving late from the airport and heading to the Pacific next day. Room was clean, bed was comfy, WiFi worked fine and breakfast was much appreciated. Couldn't adjust the air con but that could have been user error from my side. Can't really complain from a price/quality point of view. Also there was no noise but I was not on the street side. Really handy if you are using the bus station.

John

6.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

It was ok for the price. Breakfast was ok. It's in a dodgy area, so don't go outside after dark on your own and keep phones, jewellery and valuables out of sight

Dany

Leisure with Partner

8.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Very well located. Closed by parking are very expensive. Quite noisy between 5AM and midnight (note that i live country side). price is good for the location

manton

Leisure

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Staff is very nice and food is great

hector de jesus

8.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Nice hotel, to stay one night. The area doesn't look very safe

Charles

Leisure with Partner

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Loud traffic early in the morning and loud music in the evening.

Nicholas

6.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

It sufficed. Some of the fixtures and fittings (electrical sockets) did not work, could be cleaner, a bit run down and in a run down neighbourhood. Not too bad a place, also not too good

Stan

Business

2.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

The Hotel is located in the worst part of San Jose, there were people sleeping on the sidewalks which was piled with garbage, you were warned not to go out the Hotel during the night, I requested a refund of part of the fees, but they refused, I spent three nights and had to move to a safer area in San Juan, San Jose.

Verified traveler

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Wing

Leisure

8.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Right around the corner of the hotel is the central avenue. There are museums, parks, central market on both sides of the avenue. I can walk to them in less than 30 mins. It is also closed to various bus stations, such as the NICA, TICA and Terminal 7.10. In the night time, I prefer to take UBER. The staff are very nice. The hotel provided breakfast. The room is exactly same as the pictures.

Yomira Yanina

8.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

Muy centrico , todo está Serca mcdonald's , el parque , almacenes , restaurante

Verified traveler

8.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

We had a very comfortable stay and the breakfast was excellent. It was perfect for what we needed and at a good price. The safe and one of the lights didn’t work. As it’s central, it is noisy in the mornings.

Carlos

Leisure

8.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Its an ok place to stay at for 50 dlls a night. Beware that it is located at the very downtown of San Jose so besides the fact that fortunately I didnt go through any inconvenieces it still seemed somewhat unsafe specially if you are traveling with your girlfriend or kids. Dont expose them. Tourist locations are located nearby, I walked to those. Hotel functions were ok except for the fact that the water was coming out warm instead of hot. The staff was attenentive and helpful

Shawntez

Leisure

8.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Great place to stay if you want to get a real feel for San Jose. It’s not super pretty but I felt safe and it had everything I needed

Joanne

10.0

/10

Reviewed 68 week(s) ago

Hotels.com verified review

Elisabeth

Leisure with Partner

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

Travis

Leisure with Partner

8.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

A very basic but clean and friendly hotel. It is very close to the bus stations (ex: Tuaso bus to the airport)....2 minutes walk with luggage. The hotel is in the downtown, central market areas....lots of butcher shops, clothes shopping, fast food, and casinos. The breakfast is simply but good. The staff is friendly and professional. No luxury but safe, clean, and friendly.

Christopher

Leisure

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Hotel Novo is a plain, decent hotel. Everything works. The staff is friendly and helpful. Good rates, with a good breakfast included. The neighborhood is typical of a busy city. Best of all, the hotel is around the corner from Avenida Central, a long, lively pedestrian mall that includes the vibrant Mercado Central.

Christopher

Leisure with Partner

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

The hotel is reliable and functional. The staff were friendly and helpful. The block in front of it isn't that great, but it's around the corner from the pedestrian mall that leads to the mercado and other shopping, food, and drinks. Very convenient. Good value.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.