Ascot Hotel

I got what I asked for. A king bed, walk in shower and close to the elevator. Staff was very friendly and helpful. We did not eat breakfast there so can’t rate the food. Nice bar and lounge where we met our friends after we had lunch at the Christansborg Castle. You need reservations. Use Uber not the taxi at the hotel. Uber is less expensive. Staff told us that. It’s true. No bars in the shower and gloor is slippery so we used the hand towel. Didn’t get a shower although I saw them on the housekeepers cart. She also forgot the bath mat the second night. I would stay there again but will ask for a shower cap and mat. There’s a live band venue across the street and it got loud but window does help if closed but it did get hot in the room so I had to open the window. Band eventually did stop performing.

Good location Great breakfast Cozy

We really liked the location and the staff on the front desk were really friendly and helpful. The coffee bar and cinnamon buns were delicious. The rooms were clean. The bathroom sink was appalling- no space for anything. The pictures on Expedia were deceptive- our room was certainly not anything like the room we were assigned.

Staff are helpful and friendly. Although no a/c, opening windows keeps the room temperature down to a comfortable level.

Arrived for our stay at The Ascot & was given room number 16….a dark basement room just off of the main lobby with a half outlook onto a drab courtyard with a cherry picker parked directly outside the window….not a great start. Had to pay to upgrade to a slightly larger room which was still small but was in the newly refurbed hotel. Staff were good as was the breakfast but wouldn’t stay again

Room was comfortable and the bar staff was excellent.

The hotel was gorgeous and the perfect location close to Copenhagen Central station. The room was so nice and spacious. Downsides were that it was a very hot week and rooms weren’t the coolest. Also beware the bathroom doors are see through which is slightly off putting!

Great location! Close to train station and metro.

Very clean, but no air conditioning

Uncomfortable bed and bedding. No privacy in WC. No hand sink in WC very small space overall for bags/ belongings.

Signature suite 223 was a spacious room with a double walkin shower. Fabulous breakfast buffet and great restaurants close by.

Nice hotel in a good location.

Do not stay here. There is no caring from the managers and no forgiveness. If they can stick it to you they will. The room is tiny with a tiny ac unit that barely blows cold air. The hotel is across the street from a music venue that booms loud bass all day. The shower is a tiny box. You get 2 towels and 2 pillows with no housekeeping regardless of family size. The elevator barely holds 2 people and there is only one so be prepared to wait. It’s just horrible. The bartenders are the only ones who actually talk to you and try to help. Do yourself a favor and avoid this nightmare.

This place is awful. First there is no helpfulness from the managers. If they can stick it to you they will. You must wait until check in time and if there’s the slightest mistake they hold it against you. The AC is a joke. The hotel is located across the street from a music venue that has bass thumping all day. The elevator fits 2 people max so you wait all day to go up or down. No housekeeping. No helpfulness from anyone. The bartenders are very friendly so since the room is so bad you should just hang out with them. Do yourself a favor and DO NOT stay here. This place is a joke!!!

Staff really helpful

The room was small and the air conditioning was poor Very difficult to sleep in a hot sweaty room We will never stay there again

A lovely hotel in a great location. Near everything but slightly quieter location. Very near to Tivoli and the train station. We had two rooms - one was smaller and faced the street but had air conditioning (essential while we were there). The other was larger with a sofa and small table with a large fridge and more space, faced the rear but no air conditioning. There were two fans provided in the room though but air conditioning would have been nice. There is a mini bar but you can move things around and add your own bottles without being charged. There are tea and coffee making in the room but one room didn't have a kettle already in the room when we arrived. There is a secure room with lots of space for you to leave luggage and a really useful room with toilet and shower that you can use once you have checked out of your room very near the luggage room - a really great thing to have on a hot day. The larger room could do with updating in a couple of places but overall a really good choice of hotel and I would stay here again. The staff were very helpful and the breakfast buffet was great.

Lovely place. Very walkable to the area. Very close to a wonderful Michelin rated restaurant (Vaekst). My room was a bit compact, with great bedding, and a wonderful view.

Good breakfast great room!

Great location, helpful staff, clean, modern, everything in good shape, lovely breakfast. We loved it and definitely we would stay there again.