Lifestyle Crown Residence Suites - All Inclusive

I thought this trip to lifestyles and the service we received were great.

Disappointing stay, choose somewhere else. Where do I begin?…. The beach isn’t very accessible, I didn’t see anyone in the water during the time I was there. The beach chairs and beach beds are set up two levels up away from the beach (strange set up). The food in the buffets was pretty bad and they made it as difficult as possible to make reservations at the sit down restaurants (you had to go to the lobby between 9-11am the day of, couldn’t make reservations in advance). The one day that I tried I got there at 9:15am and the only dinner time they had available was 9pm seating. We lost water in our unit for a few hours, found a huge dead roach… lots of locals stay there for the weekend so it got a little crowded in the pools. Huge property, not accessible… just bad all around.

The food. The customer service. So wonderful

Nice and clean.

The personal needs more training, very rude and not helpful at all. The room they gave us was in an area they were remodeling, it was abandoned and with a lot of men looking at us while we walk… we were all woman by our self’s, very scary staying and walking in and out of the room at any time of the day

Over all good

As a caution, I share the following paragraph. I booked our hotel rooms under the name I use, Larry. My ID says Laurence and they would not let me check in, although I had already paid for the rooms. After 90 minutes I was able to contact Hotels.com through their online chat and get them to change the name on the reservation and we were allowed to check in. Make sure your reservation matches your ID. Other than that, our stay was delightful.

Cuando llegue al checking me hicieron pagar casi 100 dólares extra , donde ya yo había pagado mi dinero en la reserva .

Los empleados son amable y el seevicio eficiente

I do not write this out of anger. I'm not mad about it. I just want you to take the reviews seriously. We stayed at the lifestyle crown and residence suites: all inclusive It is not all inclusive. The WiFi was 45$ a week per user in certain parts of the place you can drink and eat to your heart's content ... But these places are not easily accessible. There are 29 restaurants or so. But you can only use about 6. Unless... You buy into the timeshare. Here, they don't let you enjoy the place unless you buy in. We took a tour: 3 hours. Definite push to buy in at a mere 25,000-300,000. Everything is far away. This is a large resort. The dinner buffet is "within walking distance" like 30 min walk. So there is a shuttle. We went to the pickup place, ppl had been waiting for the shuttle for an hour..to go to dinner. Adults crying. It comes by every 25 min according to the hotel This same bus takes you to the beach...you are allowed to go to two of them. It is far away. A very long walk. The tour showed us the ones we couldnt go to. You don't need to worry about how far away the other activities are.. You're not allowed to go to them. The beach smelled like a sewer, there was literally sewer water flowing through the sand to the ocean. "Aguas negras" After seeing what it really offered. No way would I buy in. They take inventory of your towels. You are not allowed to have extra We left and went to an Airbnb, it was that bad I ran out of characters Stay away

The grounds are beautiful, the restaurants and staff were excellent. We paid for WiFi for three phones and had no WiFi. They did give us a refund . I had an amazing massage with Paula and when I went to the steam room it was absolutely filthy and so were the showers. Now restaurants, overall staff and housekeeping were wonderful. I was very unhappy with the beach at this location. The sand was not clean and it was super rocky . I was glad that the area by the beach h had jacuzzis.

This is my first time booking a non-VIP package and it was not a good experience. Most of the amenities cater to members, chairmans and owners. Something as simple as a cone of icecream. Since it was raining, there wasn't any activities nor entertainments for non-VIP guests. I could not get into any of the restaurants for dinner because the booking caters to the above listed and to those certain agencies. In the 7 days of our stay, we were able to get a dinner reservation for a Mexican restaurant in the premises and the 3 of us got sick. The last 2 days of our stay were not pleasant. Also, we did not have a working phone in our room, which I reported upon checking in. The front desk said they were going to send a technician to fix it and no one ever showed up. If we need anything, we had to go in person to the front desk and wait in line. The resort is gorgeous and it's location, the staff is very professional and friendly. Would I stay there again? Not for 7 days. Maybe I would stay for 2-3 days. I have been recommending this resort for years to friends, family and co-workers. I really would like to see some improvements in what is offeres to those with a regular package.

All good!

Too many people allowed to paly their own portable speakers and no control of children in the beach area screaming and monopolizing the pools areas. Would also like a better armband option presented at checkin to upgrade

The property is huge combined 5 resorts together lots of walking , the risen I am giving 3 is because I got food poisoning and still recovering from it, the staff is amazing, they try their best with the training they got a big give up to VIP beach crew special Segundo ,food was ok but poorly kept and that’s why I got seek , they say you get what you pay and that’s what happened.

This property was great! The people are wonderful!

This is my second time at a lifestyle resort. At check in I had to carry my own bags In the rain, the had no umbrellas available for guest. I was given the option to go purchase one at the gift shop in a different lifestyle resort. Some of the staff need to be better training on providing customer service specially at the pool bar .I will not visit any lifestyle resort and will definitely will sharing my experience with family and friends .

More transportation

Overall I would definitely visit this place again, however I did get some sort of food poisoning on day 5 and the room I stayed in experienced some leaking from the ceiling and in the bathroom.

First stay at this location and first at "Lifestyle" properties. This was an outstanding place to stay, wife and me. Is a gated community with private home villas, rooms, suites, many pools, bars, casino, and stadium that has daily night shows (not great). The staff was overall very friendly and courteous. The only downside is that you have to catch transportation, free shuttle, to get to the different places within this huge facility. The beach area is very rocky. We stayed 1-3 April 20225, and the sea was very rough with high waves, maybe due to the time of year. The suites, are awesome, super big, clean and A/C extremely cold. The bars are kind of poor on drink selection but they do try to accommodate all the orders. In short, we wills stay again and I recommend this stay.