Sheraton Sharm Hotel, Resort, Villas & Spa

It’s not the best place for sure it doesn’t deserve the name of Sheraton

It was alright I didn’t like the all inclusive policy The room wasn’t all that good it looked old !!!

We were expecting a lot of more from a Sheraton... Our time was good thanks to the staff, since the facilities are not at the best shape. The buffet is in general just average, despite having paid the "all inclusive" no many options. It is questionable for a big brand name, still being using single-use plastic, specially for cutlery at the restaurant and at the beach, when there are many eco-friendly alternatives.

Taxi service is a scam from front desk and bell hops. I had to call the manager Waheed to get a regular taxi which only costs 400 EGP compared to the scam of no taxis available so must take limousine for 1000 EGP. How can a Sheraton not have available taxis?

Good

Good ambiance. Amazing view

location

The hotel is aged and short staffed. Beware of the 3rd party taxi service in the hotel - outright con artists. The hotel rooms are spacious albeit the bathrooms outdated.

This hotel is nowhere near a five star.. Very dated.. The staff in the restaurant were terrible I had to ask 3 different waiters for bread, an other couple for. A glass they would just disappear, then had to get manager to get..

Perfect

Old

Reception employees attitude isn't professional

В целом всё понравилось. Большой чистый пляж. Большая территория. Есть проминад вдоль моря. Хороший кораловый риф. Спокойное море благодаря заливу. Неделей ранее останавливались в Grand Plaza так там давали заходить в море только после 15:00 из-за высоких волн. Чистые номера, но старая мебель, продавленый матрас. Все двери скрипят. Дверь в ванну раздвижная без ручек и по этому тяжело открывать. Большой балкон с прямым видом на море и завораживающий рассвет. Быстрое обслуживание номера. Сразу после звонка нам приносили всё в номер. Вкусное и разнообразное питание. Есть часы когда ресторан перегружен и не хватает свободных столов. Официанты долго подают напитки , путают или забывают принести. На всех барах в отеле делают не вкусные коктели, пиво не достаточно холодное, белое вино отвратительное. На территории отеля открыты 3 бассейна, чистка которых выполняется во время купания. Я плавал в бассейне возле diving clab и его пылесосили в 11:00,что очень мешало плавать. Анимация скучгая. Подводя итог хотел бы отметить, что общая оценка на Hotels.com занижена .

Disappointing

Poor internet service.

Amazing.. everything is perfect

The stay was perfect, until I was sitting on the beach and I got solicited by a hotel employee for a speed boat ride, I saw the offer, liked it paid for it, it was scheduled to go 10 AM the next day, however no one was there to pick me up, done endless phone calls still no response I went to the hotel reception to make a complaint they verified the person who took my money works for a company affiliated with the hotel, and they gave me the phone number for the company manager, he was so nice and he said he’ll send it over through any mobile carrier cash wallet, I didn’t have one at a time, so I told them I’ll call you when I get home so I did, everytime I call him he says he’ll send it within 5 minutes and he never do. Just got sick of it.

The room are too old not renovated hotel ))

My stay at the Sheraton in Sharm was one of the most rewarding and wonderful hotel stays I’ve experienced. The staff are so friendly and want to serve to make sure one is completely comfortable. They were very polite and well trained for customer service. The hotel’s location is perfect to experience the relaxed surroundings and beautiful sunrises. I recommend this hotel for anyone who wants to enjoy their stay in Sharm and get the most out of the best Red sea view.

Excellent hotel and excellent value for money highly recommended hotel for couples and family