Sofitel Cairo Nile El Gezirah

Amazing !!

The hotel gets loud in the morning with the heavy equipment starting on the addition. Music is loud until about 2 am, even on the 22nd floor.

Main issue we had was smoking from adjacent room seeping in from connecting door as well as noisy neighbours. Food is v good however and pool and outside areas all pleasant. Transport onto Cairo sightseeing all easy and cabs etc can be called with ease and quickly.

Great view

The room was too noisy despite changing it three times. However, the service was excellent, as well as the breakfast and the location. I will not return back

I stayed at this hotel between 01/31 and 02/04/25, and the experience was extremely disappointing. Early on, problems arose. Although I was married, there were no non-smoking rooms with double beds, which forced me to accept an inferior option. Furthermore, the bags took over an hour to be delivered to the room, and this only happened after I went down to reception to request delivery. I was accommodated in room 314 next to a room that seemed to be used as storage or something similar, and this caused constant noise, with doors slamming all day long, at inopportune times, both in the morning and at night. Sound insulation is practically non-existent, which is unacceptable for a hotel of this category. Another problem was the constant noise coming from the Nile, as the hotel is located on the riverbank. The sound of boats and the nearby pier made it difficult to rest, making the environment uncomfortable. The restaurant experience also left something to be desired. Although the hotel has three restaurants, only 1 had a lunch option during my stay, and the service was of low quality. The food wasn't the best either, which only made the dining experience worse. In short, if you are looking for a 5-star hotel that delivers quality in line with what it charges, I recommend looking for other options. The only positive part of my stay was the breakfast, which at least met expectations. For the rest, it's not worth it.

It was nice stay

Great location, very clean and convenient with professional staff (except the waiters who need some serious training to be customer oriented) The food was horrible and the food service was below average (the hotel needs to invest in a good chef and get good ingredients, and train the waiters. overall food value for money is very bad) Check in was smooth and the staff are professional, check out was smooth as well. One irritating issue is that if you charge food to your room you have to pay an extra 1 % tax which is counter intuitive and does not align with the image of a 5 star hotel.

We had a great stay at the Sofitel. Friendly staff, nice rooms and a fantastic view over the River Nile and under the right weather conditions also the pyramids. With a room facing towards south we had direct Nile view all the way around us with a nice long distance to the busy streets of Cairo. The room was nice a cozy. Definitely not brand new, but clean and spacious. Only downside is the poor noice insulation of the balcony door. The party boats can be quite loud - so bring your earbuds! The fantastic view more than made up for that, and enjoying your morning coffee on the balcony is something different!

Very good and clean

everyyhing was wonderful, service impeccable. will stay again there soon.

Good location with a great view

The bed and pillows were too firm, so it was very uncomfortable to sleep for me. I got neck pains as a result and not much sleep! Also, the water pools when you take a shower.

We liked the location. You absolutely should use Uber.

Wonderful!

A nice hotel, just too noisy for a good night sleep. To be clear the noise from outside. There were two other restaurants near by that parties till late, like 4:00 AM. Over all was good. Great staff and good amenities. Get a room on a higher level. The noise might not be as bad.

A hotel with a very nice view at the middle of the city

Amazing and soo beautiful

Amazing Nile view . Staff members were very helpful

The location for meal looking onto the Nile was amazing, as were the cakes ;) . Rooms a little dated but aside from that everything else was 5*