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Charles Hope Apartments Brentford
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Charles Hope Apartments Brentford
Apartments
8.2
/10
Very Good
54 reviews
What Guests Say About Their Stay
Richard
10.0
/ 10
Apartment was well prepared, very clean and has everything you need. Great communication prior to the stay.
Craig S
10.0
/ 10
Safe secure parking. Spacious apartment. Friendly staff.The one small negative detail is that there are no hooks to hang towels in the bathroom. 30 minute walk to nearest tube & 1 line straight to central london. 30 minute journey. 20 minute walk to brentford town centre. Plenty of very good restaurants.
Massimo
10.0
/ 10
Really good value for money! Very conveniently located with very good public transport links to central London. EV chargers in the car park actually do work once you look for name on the wallbox, not the location on the app (as they don’t exist there). We will certainly use this premises in the future again. Cleanliness in the car park and surroundings of the property was initially not great, however it was cleaned up after a few days, guess it was related to Christmas absences of staff.
In the Area
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Building 4, New Horizons Court,, Hounslow, London, England, TW8 9ET
Main Facilities
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WiFi
Elevator
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Available Room Types in Charles Hope Apartments Brentford
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What's around Charles Hope Apartments Brentford
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Building 4, New Horizons Court,, Hounslow, London, England, TW8 9ET
Discover More About Charles Hope Apartments Brentford
Location
Charles Hope Apartments Brentford is a apartment in a good neighborhood, which is located at Hounslow.
About Charles Hope Apartments Brentford
Charles Hope Apartments Brentford is a apartment with great comfort and excellent service according to most apartment's guests.
With all facilities offered, Charles Hope Apartments Brentford is the right place to stay.
All facilities in Charles Hope Apartments Brentford
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Hotel Services
- Express check-out
- Front desk
- Concierge
Connectivity
- Free WiFi
General
- Parking
Accommodation Policy & General Information in Charles Hope Apartments Brentford
Important Note
- Pet fee: GBP 150 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 50 per accommodation, per stay (for stays between 16 January - 25 March)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a debit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 2:00 PM - 11:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Charles Hope Apartments Brentford | 55 |
Another facilities in Charles Hope Apartments Brentford | Others, Smoke-free area, Express check-out, Front desk, Concierge |
Frequently asked question in Charles Hope Apartments Brentford
What are available facilities at Charles Hope Apartments Brentford?
There are top facilites at Charles Hope Apartments Brentford such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Charles Hope Apartments Brentford?
The standard check-in time at Charles Hope Apartments Brentford is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Charles Hope Apartments Brentford
Traveloka (1)
Other sources (54)
8.2
Very Good
From 54 reviews
Cleanliness
9.0
Room Comfort
8.6
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Traveler Reviews Charles Hope Apartments Brentford
Number of reviews per page
20
40
Top reviews
Richard
Business
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Apartment was well prepared, very clean and has everything you need. Great communication prior to the stay.
Craig S
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Safe secure parking. Spacious apartment. Friendly staff.The one small negative detail is that there are no hooks to hang towels in the bathroom. 30 minute walk to nearest tube & 1 line straight to central london. 30 minute journey. 20 minute walk to brentford town centre. Plenty of very good restaurants.
Lori
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The location was really good. There’s a bus station right out front that takes you to the underground. The heat only worked the first day and it’s was very cold. The drying rack was broken. Only half of the outlets worked and shower didn’t stay hot long enough for 4 people. There was also a window that would not close properly.
The style of the place was very nice.
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molly
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good stay, will definitely be back
Anthony
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The apartment itself was fine for our one night stay, clean with good quality figments.
The location isn’t great as it is located overlooking a major road (A4) which was busy the majority of the time and associated noise was intrusive.
The booking process is thorough and resulted in having to provide multiple forms of ID for all persons occupying the property.
Once online checking was completed I received comprehensive access instructions for the site and the apartment number I would be occupying via email and SMS.
However in the week leading up to our stay the allocated apartment changed 3 times, the last via an SMS message 45 mins before we arrived. Alas the code we were given didn’t work on apartment door. This was resolved eventually by a helpful person on their helpdesk who advised us to go the originally allocated apartment where she issued a new code.
All in all OK, but not somewhere I’d stay at again.
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Massimo
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Really good value for money! Very conveniently located with very good public transport links to central London. EV chargers in the car park actually do work once you look for name on the wallbox, not the location on the app (as they don’t exist there). We will certainly use this premises in the future again. Cleanliness in the car park and surroundings of the property was initially not great, however it was cleaned up after a few days, guess it was related to Christmas absences of staff.
Read More
Jeff
Leisure Family
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I traveled from the US with my wife, daughter (13 yrs old) and my nephew (16 yrs old). We were visiting friends near Richmond, London, England. We were also traveling around England with a rental car. Most hotels around England do not come with parking so this is a big plus. They have an underground parking where you use a PIN to enter and exit.
There is not much to do around the neighborhood but since we have a car it was not an issue. One complaint my wife had was that the hot water for her bath was not hot enough. Another minor complaint is, the unit has a washer but no dryer. I know the hotel description does not mention laundry.
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angela
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Very clean nice apartment. Little hard to find at first, but once clarified the entrance easy to find and enter
Joseph
8.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Great stay.
Lisa
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Spacious, clean, and updated apartment close to the storage unit I use. Def use again. There was a lot of comings and goings in the hall in the night but when I closed the bedroom door it eliminated a lot of the noise. Note that the 3pm checkin means your door code won't work until 3pm. That part confused me. Photos of apartments aren't necessarily representative. There's a lot of admin to get IN and OUT ... if location suits you then it's a great option overall.
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Kelly
Business
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
I always find these apartments a great location for my work & with parking available even better.
I arrived to a warm apartment but with a fan in the room & turned on, which was appreciated.
The electric charging in the car park was not working so I was unable to charge my vehicle, I had this issue last time & noticed that no one else was charging.
A suggestion of improvement would be to include which building you are in by talking about the car park, if you arrive by car it isn’t always obvious if you need to be entering from the top or bottom of the car park. I have experienced guests wandering aimlessly in the past for this reason. I still struggle to be clear (after circa 10 visits) to be clear on this point
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DANILO
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Nice and clean room
Lesley
Friends and Family
6.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Clean, spacious and safe appartement. Could have been really good but had not sufficiently checked before our stay. The hairdryer was missing and the TV did not work (remote possibly needing new batteries). We had a reply after communicating this ( also a broken drawer ):" Thank you for reaching out (! !). You will not be held responsible" but no one brought hzirdryer or batteries for the next day ( 2 night stay). The oven and microwave took some time to work out - and we switched off the 'air connditioning ' in the bedrooms in sheer frustration as even following the indtructions in a downloaded manual didnt work.
Everything thing looked lovely but not at all practical.
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EMMADORIS
Business
6.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
There were different strands of hairs on the bed so beddings probably weren’t changed
There were no pods for the coffee machine and the kettle wasn’t working so a bad start to the morning as had to be at work at 8am
Nikos
Business
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Customer service team are excellent - second to none!
Laurence
Business
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Clean and comfortable.
bragi
Friends and Family
6.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Disastrous booking and check in procedure.
After you book the apartment then the problem rally begins. You will have to fill in all kind of information including screenshot of ALL the passports of your family.
Then to check in with all this complications the procedure might take you hours.
There is nobody in the receptions and to find your apartment is nearly impossible. I had apartment 11 and to get there I had to take a lift to the cellar, then enter the car park, then exit via some slope and then go up spiral chairs. I am astonished that the good employee of the company was able to guide me into my apartment.
The positive thing is that their phone help is good, the operators try all they can and are very helpful but somehow the management and the procedure is way too complicated. The one who is designing the procedure of checking in seems not to know what "user friendly" means.
In addition to all my problems above electricity went out in my apartment and the day we left there was no hot water.
Get another management is my advice.
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Timothy
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
It was nice.
Robin
Leisure Family
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
After a night in a horrible hotel, this flat was amazing. It was exceptionally clean, beds were great, and kitchen had everything you could need. We walked over to a restaurant for dinner that was recommended in the listing’s app and then to a grocery store. There was a washer/dryer in the unit so we were able to catch up on some laundry. We would love to stay here again if the occasion presents itself.
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Addoo
Leisure with Children
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
The property is modern and more spacious than your typical hotel room. However, having spoken to the property representatives regarding the windows being unlocked and opening on its own upon entry, making the apartment cold (especially during the Winter) and been promised to send someone to check out the window/drop off but no-one visiting to resolve the issue.
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Number of reviews per page
20
40
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