What do past guests say about Crystal Hotel?

Crystal Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Crystal Hotel

Name: Crystal Hotel
Address: 167-169 Hills Rd, Cambridge, Cambridgeshire, England, CB2 8RJ, 167-169 Hills Rd, CB2 8RJ, England
Rating: 8.2

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8.2

/10

Very Good

449 reviews

What Guests Say About Their Stay

suzanna

10.0

/ 10

Great service. But very tired interior, wall paper pealing off the walls. The first room had big damp patches on the ceiling, so we asked to be moved rooms.

Susan

10.0

/ 10

The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.

Richard

10.0

/ 10

Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.

In the Area

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167-169 Hills Rd, Cambridge, Cambridgeshire, England, CB2 8RJ

Main Facilities

WiFi

Crystal Hotel is a hotel is located at Cambridge.

Available Room Types in Crystal Hotel

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What's around Crystal Hotel

167-169 Hills Rd, Cambridge, Cambridgeshire, England, CB2 8RJ

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Discover More About Crystal Hotel

General

In Cambridge (Queen Edith's)

Location

With a stay at Crystal Hotel in Cambridge (Queen Edith's), you'll be a 2-minute drive from University of Cambridge and 5 minutes from Addenbrooke's Hospital. This hotel is 8.2 mi (13.1 km) from Imperial War Museum Duxford and 14.1 mi (22.7 km) from Newmarket Racecourse.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Cambridge Junction - 0.4 km / 0.2 mi
University Botanic Gardens - 1.1 km / 0.7 mi
Our Lady and the English Martyrs - 1.5 km / 0.9 mi
Downing College - 1.5 km / 0.9 mi
Mill Road - 1.5 km / 1 mi
Parker's Piece - 1.5 km / 1 mi
University of Cambridge - 1.7 km / 1 mi
Fenner's - 1.7 km / 1.1 mi
Addenbrooke's Hospital - 1.7 km / 1.1 mi
Anglia Ruskin University - 1.9 km / 1.2 mi
Emmanuel College - 1.9 km / 1.2 mi
Cambridge Lakes Golf Course - 2 km / 1.2 mi
The Backs - 2.1 km / 1.3 mi
Sedgwick Museum of Earth Sciences - 2.1 km / 1.3 mi
Grand Arcade Shopping Centre - 2.1 km / 1.3 mi

The nearest airports are:
Cambridge (CBG) - 5.4 km / 3.3 mi
Stansted Airport (STN) - 45 km / 27.9 mi
Luton Airport (LTN) - 61.7 km / 38.3 mi

Facilities

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities

Featured amenities include express check-out and luggage storage. Free self parking is available onsite.

Rooms

Stay in one of 18 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

All facilities in Crystal Hotel

Functional Hall

Common Space

Lobby

Exterior

Others

Hotel Services

Luggage storage
Express check-out

Things to Do

Garden

Connectivity

Free WiFi

General

Parking

Public Facilities

Smoke-free area

Accommodation Policy & General Information in Crystal Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Cashless payment methods are available for all transactions.
Contactless check-out is available.

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 10:00

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Noise-free rooms not guaranteed, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 15:00 - 22:00 - to 10:00
Available rooms at Crystal Hotel	18
Number of floors in Crystal Hotel	2
Another facilities in Crystal Hotel	Luggage storage, Express check-out, Garden, Free WiFi, Parking

Frequently asked question in Crystal Hotel

What are available facilities at Crystal Hotel?

There are top facilites at Crystal Hotel such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Crystal Hotel?

The standard check-in time at Crystal Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00

What is the star rating of Crystal Hotel?

Crystal Hotel is a 3.5-star hotel.

How many floors does Crystal Hotel have?

Crystal Hotel has 2 floors.

How many rooms are available at Crystal Hotel?

Crystal Hotel has 18 rooms in total.

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More Reviews from Other Guests in Crystal Hotel

Overall Ratings & Reviews Crystal Hotel

Other sources (449)

8.2

Very Good

From 449 reviews

Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

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Traveler Reviews Crystal Hotel

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Top reviews

Eldhose

Business and Leisure

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Nice

suzanna

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Great service. But very tired interior, wall paper pealing off the walls. The first room had big damp patches on the ceiling, so we asked to be moved rooms.

Rodney

6.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

This was a good comfortable hotel. However service was below average. I stayed for 3 nights. No service of room after first night. The next day I specifically rang the hotel during the day twice but got no reply. I left a message specifically asking for the room to be serviced. Still no service the next day. I also requested some ice to take to the room for a drink. None available the first night. Small cup the next night. Smaller cup the next night and then no more when I asked. Considering there is a restaurant on site, seems odd.

Mike

8.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Great little hotel half mile or so from Cambridge city centre. Well recommended.

Faheem

Business

6.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Stay was ok. Would have liked some water in the room or even vending machine downstairs. Kind of hands off reception/service. Close proximity to the hospital which is good. And helped in late check out today. That's it really

Katharine

Leisure Family

8.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

No AC which is fine and to be expected but hard during the heat wave. The area is a little shabby but the room was quiet and clean that it was a comfortable respite after a busy day and evening in Cambridge.

Verified traveler

Friends and Family Family

4.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

No AC, bed very hard, place a bit run-down, no staff there a lot of the time. Shower was broken so had to use the one next door in a room that had not been cleaned yet. No secure place to leave luggage after checkout. Staff were pleasant and friendly and tried to be helpful with the shower situation.

Susan

Leisure with Partner

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.

Delvyn

Business

4.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Cons: This is a shabby old hotel. Holes in the walls, rips in the wallpaper. It's clean. They say they will provide housekeeping every three days, but I had to ask on day 4, and all they did was provide new towels and empty the trash. They did not clean the toilet or sink or provide new bed sheets or vacuum. There is rarely someone working at the front desk, so I found it impossible to get them to address this issue. Pros: It's clean, at least, and the staff are friendly - when you can find them. It's a 10 minute walk to the train station, and about 20 minutes by bus to the center of town.

Helen

4.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Shabby and cramped

Joan

Leisure Family

8.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

The staff very lovely. The hotel was clean and quiet despite being near the road. The hotel needs general updating. It was nice to have a garden area but we could not sit out there as there were nettles and the chairs needed cleaning. It would be good to have a breakfast option. The restaurant that was advertised nearby was a bit disappointing if you are looking for a full English type breakfast but got free hot drinks if you mention the hotel! The hotel is generally fine if you are only there for a day or two. The lovely staff make the hotel.

Elizabeth

6.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

While the room was clean and the registration clerk was friendly, the property is on the shabby side. It was a very bare bones experience. Water pressure was a trickle. Fine for a quick stop for budget travelers. We appreciated the free parking!

Gabriel

with Partner

8.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Perfect stay. V reasonable near station inc parking

Michael

Friends and Family with Friends

6.0

/10

Reviewed 61 week(s) ago

Hotels.com verified review

Comfortable hotel close to station and public transport good value for a short break.

Richard

with Partner

10.0

/10

Reviewed 62 week(s) ago

Hotels.com verified review

Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.

James

Leisure Family

6.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Quaint place, needs a bit of TLC though. The staff were very friendly and attentive and we appreciated the short cancellation period during these turbulent times. Everything was clean but the rooms could definitely do with some freshening up.

Verified traveler

with Partner

8.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included

Elizabeth

with Partner

8.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

Room was small but perfectly adaquate. Bed was clean and comfortable. Ensuite was compact but clean and well cared for. Usual facilities in room. Free wifi. Would have been nice to have a box of tissues. One of the bedside lights didnt work but had been replaced by a lamp. Staff were welcoming and efficient. Good location. Half hour walk to centre. Parking available.

Karen

Leisure

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.

Adeeb

8.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.