Devine Beach Hotel, Westcliff Southend-On-Sea

This is the worst hotel I have ever been in. The light in the cupboard is about to fall off the wall, and doesn't even work. The shower doesn't even get hot. Dust everywhere! Bed is falling apart as lots of screws are either loose or missing. Doors about to fall off of cupboard. Desk is in awful condition. Screw hanging out of wall for no reason at all. Shower system is not even finished, it's hanging out of the wall and silicone splattered all around it. All skirting around top and bottom of wall looks like it's about to break. The coffee smells awful. Dirty tissues on top of bathroom ceiling. The TV is almost ancient and doesn't work, signal is Awful! WiFi doesn't even connect. Hairs/pubic hairs in beds and shower cubicle. I would be fully expecting a full refund for the condition of this room! Will not be returning!

Was a smelly room had to spray deodorant to mask it, chair was filthy no parking

This hotel is a great location for exploring the areas around Southend. It is basic and you get what you pay for. The only annoying thing was that the shower was either too hot or too cold - which meant that we were not able to shower properly during our 2 day trip

Cook

I only stayed few hours overnight leaving by 0600 am.

avoid at all costs no hot water no heating

Old disgusting room ,freezing cold, inadequate heating, inadequate bedding we were freezing overnight. dull, dirty curtains, small room would never stay there again 0 out of 10 inadequate parking hated it.

Horrendous hotel bed was shocking not even suitable for a 1 night quick stay AVOID sleep in your car before booking here.

Where do I start? Unless you are desperate, never stay here. There were problems with this hotel before I even arrived as there were issues with the check in information. The hotels position was that I was not going to be allowed to check in but that I could not have a refund! After 11/2 hours arguing over the phone with the hotel and Expedia, their position had not changed. Then for no obvious reason I was given the check in codes 10 minutes before check in anyway! When I checked in I was allocated a code to access room 15. Upon entering the room, somebody was already in the room, a ‘permanent’ resident apparently. I was then given room 4 by a member of staff which was a downgrade on the room I paid for but at no point has anybody offered to refund the price difference. I am not a snob when it comes to hotel rooms but parts of the room were a disgrace. The bedside table was absolutely filthy as was the table and chair, which is probably a week or two away from breaking its so flimsy. The bed wasn’t too bad but creaked and groaned like mad if you moved even an inch. That and I had the pleasure due to the thin walls of having to listen to the room next door watching pornography in the night. An experience I will never be repeating!

Well over priced an the self check in is a pain in the arse cuz they dont send you all the numbers till you realise, you havent got all the numbers

Currently trying to get my money back, room codes did not work and was left outside for over an hour two nights in a row while my medical equipment was stuck inside the room and when I got in contact with them they seemed to not even be able to find my booking or help me

Requested an extra pillow and it was given to me within the hour. Friendly staff. Clean room. Very close to train station and also to promenade. Fantastic location. Would highly recommend.

Awful didn’t even stay want a refund . Bathroom full of mould plug in fresheners everywhere with big lights on like a hostel

Stayed before and good place and location. Just faults on the quality of beds and shower filled up like a bath and broken door.

I paid in 2 days advance, but i didn't received door keys/ numbers even after when i reached. I have to wait outside then i called the call center and arranged the keys. Chat was not replied back. Also tea and milk sachets were replaced only once, although my stay was for 3 nights

Great location we stayed overnight for the carnival and fireworks. Needs a bit of an update the decor is not grest and we didn't realise we needed to take our own towels

The shower in the room wasn't working for the whole week, it was fixed on the last day of the stay in the evening. I was told I need to shower in a shared bathroom.

Basic room , but good value and clean. Only problem was poor pillows

Excellent Location and Good Service I recently stayed at the OYO Devine Beach Hotel in Westcliff, and overall, it was a pleasant experience. Here's a detailed breakdown of my stay: *Room*: The room itself was fine—clean and comfortable, with all the basic amenities I needed for a short stay. The bed was cosy, and the room was spacious enough to move around comfortably. While it wasn’t luxurious, it was certainly sufficient for a budget-friendly hotel. *Service*: The service was good as well. The check-in was so smooth as they have sent us the code for the main gate as well as the room. The staff were friendly, I have not see any person to assist with any queries or needs. But they have WhatsApp chat service on 24*7 for any type of help and query. I did not have any requirement of these, that's why I did not chat as well. For check-out, it was smooth as well. *Location*: The standout feature of this hotel is undoubtedly its location. It’s just a one-minute walk to the Sea beach, which is fantastic if you're here for some seaside relaxation. The beach offers plenty of activities, including amusement rides, arcades, and lovely walks along the shore. For one night, it was nearly 70 pound which is really high

Not have park and no service reception