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DoubleTree by Hilton York
Hotels
7.8
/10
Pleasant
949 reviews
What Guests Say About Their Stay
Hannah
10.0
/ 10
Absolutely could not fault the staff. The room was clean and we enjoyed being close to York St John University and the shopping hub of the city centre. The food was okay although at breakfast there was sometimes bits missing or run out- no hot water for tea, run out of sausages, etc…. The staff were very attentive and the little texts to check in on us during our stay were lovely.
Derek
10.0
/ 10
In a really good position for getting into the city, with many bars and restaurants very close by, parking onsite is a little expensive (in my opinion) £25 per night. We found a parking spot 5 minutes walk away for £9 overnight, other than that definitely recommend this hotel.
Verified traveler
10.0
/ 10
Doubletree by Hilton York hotel really lovely. Friendly and considerate staff. One even gave my friend and I umbrella's to use when seeing our dilemma when standing at the entrance trying to decide whether to go out in the rain or not?
In the Area
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St Maurices Road, City of York, England, YO31 7JA
Main Facilities
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24-Hour Front Desk
Parking
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Available Room Types in DoubleTree by Hilton York
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DoubleTree by Hilton York Address: Map & Location
St Maurices Road, City of York, England, YO31 7JA
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Discover More About DoubleTree by Hilton York
Location
Staying at DoubleTree by Hilton York is a good choice when you are visiting York.
About DoubleTree by Hilton York
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
DoubleTree by Hilton York is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at DoubleTree by Hilton York.
All facilities in DoubleTree by Hilton York
Others
Accessibilty
- Accessibility equipment
- Accessible parking
In-room Facilities
- Hairdryer
- TV
Kids and Pets
- Babysitting with surcharge
Transportation
- Parking with surcharge
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in DoubleTree by Hilton York
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Room packages including meals exclude children’s meal charges.Hotel offers a dedicated pet experience
General Information
Popular Facilities | 24-Hour Front Desk, Parking |
Check-In / Check-Out Time | From 16:00 - to 12:00 |
Available rooms at DoubleTree by Hilton York | 143 |
Number of floors in DoubleTree by Hilton York | 4 |
Another facilities in DoubleTree by Hilton York | Accessibility equipment, Accessible parking, Hairdryer, TV, Babysitting with surcharge |
Frequently asked question in DoubleTree by Hilton York
What are available facilities at DoubleTree by Hilton York?
There are top facilites at DoubleTree by Hilton York such as 24-Hour Front Desk, Parking. (some may require extra charges)
What Time is Check In & Check Out at DoubleTree by Hilton York?
Check-in time at DoubleTree by Hilton York is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of DoubleTree by Hilton York?
DoubleTree by Hilton York is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does DoubleTree by Hilton York have?
DoubleTree by Hilton York has 4 floors.
How many rooms are available at DoubleTree by Hilton York?
DoubleTree by Hilton York has 143 rooms in total.
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More Reviews from Other Guests in DoubleTree by Hilton York
Overall Ratings & Reviews DoubleTree by Hilton York
Traveloka (4)
Other sources (945)
7.8
Pleasant
From 945 reviews
Cleanliness
8.2
Room Comfort
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews DoubleTree by Hilton York
Number of reviews per page
20
40
Top reviews
Jeffrey
Leisure
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I was given a room on first floor , but then discovered I had 3 more flights of stairs to get into my loft style room ,the air conditioning couldn't cool the room down and it was very uncomfortable even with a fan.
Ellen
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Brilliant location for York. Room was clean, tidy and spacious for 2 people. Air con was not working, but fans provided by reception.
We did manage to secure parking, but there is limited parking first come first serve. Make sure you look up back up options and don't rely on the hotel parking.
I would definitely stay here again, highly reccomend.
Read More
Hannah
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Absolutely could not fault the staff. The room was clean and we enjoyed being close to York St John University and the shopping hub of the city centre. The food was okay although at breakfast there was sometimes bits missing or run out- no hot water for tea, run out of sausages, etc…. The staff were very attentive and the little texts to check in on us during our stay were lovely.
Read More
Timothy
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It’s seen better days. The room I stayed in was very rundown. I was constantly disturbed on the Sunday night by rowdy guests in and out of rooms on my corridor - the doors are the type that slam themselves shut. The reception and breakfast areas are well-maintained, the staff were polite and the breakfast was fairly extensive and very nice.
Read More
John
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Every thing was just excellent
Louise Russ
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We were in the Townhouse next door. Wifi not available, aircon broken, room was hot and very noisy, and noisier if windows are open as it is right on the street. Breakfast was just okay. Staff were friendly and mostly helpful. I would not stay here again. I expected better from Hilton.
Laureen
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Phone did not work. Was fixed next day. The light over sink in bathroom did not work. Shower leaked onto floor but was fixed next day. Air conditioner marginal.
William
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Easy access for getting to the shops reasonable car parking
Adrienne
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful city. Central location. Tons of restaurants and shopping nearby. Welcoming and helpful staff. Could use a shelf in bathroom, since nowhere to place change of clothes or toiletries. Water from shower splashes everywhere. Otherwise great!
Wouter
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hilton continues to decline. This was a family room clearly had problems with mould and mildew. AC not working and perhaps the worst bed for lumpiness I have ever seen. The door to the corridor for the room was also barely holding on for life. Just. Simply. Awful.
Richard
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely hotel in communal areas. Bedroom and rest of hotel tired and repairs are visible furniture and carpets in room old and warn out. Ripped off at the bar when asked for a glass of wine and was charge £14 whoch when you ask for their cheapest is a little extreme. Noisy with carts moving cleaning and bins outside at 5.30am woke everyone up.
Read More
Andrea
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location, excellent check in and massive room!! Would stay again.
Kevin
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was on main road next to traffic lights . Very noisy
Liam
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
No air conditioning, no window
Derek
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
In a really good position for getting into the city, with many bars and restaurants very close by, parking onsite is a little expensive (in my opinion) £25 per night. We found a parking spot 5 minutes walk away for £9 overnight, other than that definitely recommend this hotel.
Mark
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This property is overpriced.
Heleana
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
First time staying at the Double Tree
On arrival, VERY limited parking (16 spaces), so I would recommend to park in the carpark around 3 minutes walk away
Staff were very friendly and approachable!
We stayed in a a cosy room, I would say that the room needs updating. I noticed staines and lifted areas on the carpet, chips on the furniture, and the bedside drawer was broken. Apart from that, the room was clean and the bathroom was stocked with all the amenities you need
The location was great, very quick walk straight into the city :)
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Doubletree by Hilton York hotel really lovely. Friendly and considerate staff. One even gave my friend and I umbrella's to use when seeing our dilemma when standing at the entrance trying to decide whether to go out in the rain or not?
Laura
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Disappointing. We changed rooms 3 times. Air con not working in one try on and it was noisy. Metal action sofa bed in another. Toil ed t didn’t flush in the last one. Staff were as helpful and apologised for our disappointment. It wasn’t the standard that we expected.
Abeba
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Bed was comfy. Utilities were fantastic. The toilet was good. Amazing customer service.
Number of reviews per page
20
40
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Overall Ratings & Reviews DoubleTree by Hilton York
Traveloka (4)
Other sources (945)
7.8
Pleasant
From 945 reviews
Cleanliness
8.2
Room Comfort
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews DoubleTree by Hilton York
Number of reviews per page
20
40
Top reviews
Jeffrey
Leisure
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I was given a room on first floor , but then discovered I had 3 more flights of stairs to get into my loft style room ,the air conditioning couldn't cool the room down and it was very uncomfortable even with a fan.
Ellen
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Brilliant location for York. Room was clean, tidy and spacious for 2 people. Air con was not working, but fans provided by reception.
We did manage to secure parking, but there is limited parking first come first serve. Make sure you look up back up options and don't rely on the hotel parking.
I would definitely stay here again, highly reccomend.
Read More
Hannah
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Absolutely could not fault the staff. The room was clean and we enjoyed being close to York St John University and the shopping hub of the city centre. The food was okay although at breakfast there was sometimes bits missing or run out- no hot water for tea, run out of sausages, etc…. The staff were very attentive and the little texts to check in on us during our stay were lovely.
Read More
Timothy
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It’s seen better days. The room I stayed in was very rundown. I was constantly disturbed on the Sunday night by rowdy guests in and out of rooms on my corridor - the doors are the type that slam themselves shut. The reception and breakfast areas are well-maintained, the staff were polite and the breakfast was fairly extensive and very nice.
Read More
John
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Every thing was just excellent
Louise Russ
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We were in the Townhouse next door. Wifi not available, aircon broken, room was hot and very noisy, and noisier if windows are open as it is right on the street. Breakfast was just okay. Staff were friendly and mostly helpful. I would not stay here again. I expected better from Hilton.
Laureen
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Phone did not work. Was fixed next day. The light over sink in bathroom did not work. Shower leaked onto floor but was fixed next day. Air conditioner marginal.
William
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Easy access for getting to the shops reasonable car parking
Adrienne
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful city. Central location. Tons of restaurants and shopping nearby. Welcoming and helpful staff. Could use a shelf in bathroom, since nowhere to place change of clothes or toiletries. Water from shower splashes everywhere. Otherwise great!
Wouter
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hilton continues to decline. This was a family room clearly had problems with mould and mildew. AC not working and perhaps the worst bed for lumpiness I have ever seen. The door to the corridor for the room was also barely holding on for life. Just. Simply. Awful.
Richard
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely hotel in communal areas. Bedroom and rest of hotel tired and repairs are visible furniture and carpets in room old and warn out. Ripped off at the bar when asked for a glass of wine and was charge £14 whoch when you ask for their cheapest is a little extreme. Noisy with carts moving cleaning and bins outside at 5.30am woke everyone up.
Read More
Andrea
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location, excellent check in and massive room!! Would stay again.
Kevin
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was on main road next to traffic lights . Very noisy
Liam
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
No air conditioning, no window
Derek
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
In a really good position for getting into the city, with many bars and restaurants very close by, parking onsite is a little expensive (in my opinion) £25 per night. We found a parking spot 5 minutes walk away for £9 overnight, other than that definitely recommend this hotel.
Mark
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This property is overpriced.
Heleana
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
First time staying at the Double Tree
On arrival, VERY limited parking (16 spaces), so I would recommend to park in the carpark around 3 minutes walk away
Staff were very friendly and approachable!
We stayed in a a cosy room, I would say that the room needs updating. I noticed staines and lifted areas on the carpet, chips on the furniture, and the bedside drawer was broken. Apart from that, the room was clean and the bathroom was stocked with all the amenities you need
The location was great, very quick walk straight into the city :)
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Doubletree by Hilton York hotel really lovely. Friendly and considerate staff. One even gave my friend and I umbrella's to use when seeing our dilemma when standing at the entrance trying to decide whether to go out in the rain or not?
Laura
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Disappointing. We changed rooms 3 times. Air con not working in one try on and it was noisy. Metal action sofa bed in another. Toil ed t didn’t flush in the last one. Staff were as helpful and apologised for our disappointment. It wasn’t the standard that we expected.
Abeba
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Bed was comfy. Utilities were fantastic. The toilet was good. Amazing customer service.
Number of reviews per page
20
40