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- Hotel in Embassy Newcastle, Sure Hotel Collection by Best Western
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Embassy Newcastle, Sure Hotel Collection by Best Western
Hotels
7.8
/10
Pleasant
17 reviews
What Guests Say About Their Stay
Pragati Kumar
10.0
/ 10
This is an excellent, value for money budget hotel. Most facilities are at par with what you would expect from a budget hotel but most outstanding feature is its very helpful staff. Adam is a star. He went above and beyond with anything we needed help with. All other staff we interacted with - Sumit, Helen, Caroline - were all very kind and helpful. Kudos to the management for hiring such awesome people.
The next door pub waggon team is also an asset, good food at reasonable prices.
Convenient location, felt safe, plenty of parking - couldn’t ask for more.
Paul
10.0
/ 10
Really welcoming and friendly staff.
Room had everything I needed, and was clean and bed was very comfortable.
There was no food available (I stayed midweek but I understand there is a pub next door open for food at weekends). However there were a couple of great supermarkets nearby so it was easy to get some cold food to eat.
Parking was easy, plentiful and free.
Verified traveler
10.0
/ 10
Marvellous staff, cool as, all of them. Good clean place to stay. Any day xxx
In the Area
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Lobley Hill Road, Gateshead, England, NE11 9NA
Main Facilities
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24-Hour Front Desk
WiFi
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Available Room Types in Embassy Newcastle, Sure Hotel Collection by Best Western
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Embassy Newcastle, Sure Hotel Collection by Best Western Address: Map & Location
Lobley Hill Road, Gateshead, England, NE11 9NA
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Discover More About Embassy Newcastle, Sure Hotel Collection by Best Western
Location
Embassy Newcastle, Sure Hotel Collection by Best Western is located in area / city Gateshead.
About Embassy Newcastle, Sure Hotel Collection by Best Western
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Embassy Newcastle, Sure Hotel Collection by Best Western is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Embassy Newcastle, Sure Hotel Collection by Best Western
Others
Hotel Services
- Laundry service
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Smoke-free area
Connectivity
- Free WiFi
General
- Parking
Accommodation Policy & General Information in Embassy Newcastle, Sure Hotel Collection by Best Western
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and mobile payments; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Available rooms at Embassy Newcastle, Sure Hotel Collection by Best Western | 42 |
Number of floors in Embassy Newcastle, Sure Hotel Collection by Best Western | 2 |
Another facilities in Embassy Newcastle, Sure Hotel Collection by Best Western | Laundry service, 24-hour Receptionist, Concierge, Others, Smoke-free area |
Frequently asked question in Embassy Newcastle, Sure Hotel Collection by Best Western
What are available facilities at Embassy Newcastle, Sure Hotel Collection by Best Western?
There are top facilites at Embassy Newcastle, Sure Hotel Collection by Best Western such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Embassy Newcastle, Sure Hotel Collection by Best Western?
Check-in time at Embassy Newcastle, Sure Hotel Collection by Best Western is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Embassy Newcastle, Sure Hotel Collection by Best Western?
Embassy Newcastle, Sure Hotel Collection by Best Western is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Embassy Newcastle, Sure Hotel Collection by Best Western have?
Embassy Newcastle, Sure Hotel Collection by Best Western has 2 floors.
How many rooms are available at Embassy Newcastle, Sure Hotel Collection by Best Western?
Embassy Newcastle, Sure Hotel Collection by Best Western has 42 rooms in total.
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More Reviews from Other Guests in Embassy Newcastle, Sure Hotel Collection by Best Western
Overall Ratings & Reviews Embassy Newcastle, Sure Hotel Collection by Best Western
Other sources (17)
7.8
Pleasant
From 17 reviews
Cleanliness
8.6
Room Comfort
8.6
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Embassy Newcastle, Sure Hotel Collection by Best Western
Number of reviews per page
20
40
Top reviews
Suwayne
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The bathroom had too many hairs in it and the people at reception need some customer service training.Otherwise the stay for 1 night was not bad.
Lewis
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff great
Verified traveler
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
tried to charge £10 for 30 minute early check in which is ridiculous other than that it wasn’t too bad probably won’t stay again though
david
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Could hear steps in room above.
Loud sounds along corridor but it did seettle down
Inosh De
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Lets say I wouldn't stay there again.
Pragati Kumar
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This is an excellent, value for money budget hotel. Most facilities are at par with what you would expect from a budget hotel but most outstanding feature is its very helpful staff. Adam is a star. He went above and beyond with anything we needed help with. All other staff we interacted with - Sumit, Helen, Caroline - were all very kind and helpful. Kudos to the management for hiring such awesome people.
The next door pub waggon team is also an asset, good food at reasonable prices.
Convenient location, felt safe, plenty of parking - couldn’t ask for more.
Read More
Verified traveler
Business
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Greeted with massive pile of mattresses in the car park (not the best welcoming view - apparently awaiting council collection). Couldn't access the building to get to reception (have to be buzzed in). Looks like an old Premier Inn that's been run down and a few new signs up. Room was nice and big but run down. Poor state of furniture.
Read More
Peter
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great to see a hotel refurbished, ideal location.
Great staff.
michael
2.0
/10
Reviewed 217 week(s) ago
Hotels.com verified review
Disgusting
Johnny
Friends and Family
6.0
/10
Reviewed 218 week(s) ago
Hotels.com verified review
It was okay I think you need more electricity sockets in the room
robert
8.0
/10
Reviewed 219 week(s) ago
Hotels.com verified review
Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm.
Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay.
Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.
Read More
Charles Edward
Leisure with Partner
4.0
/10
Reviewed 222 week(s) ago
Expedia Group verified review
It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge!
Ralph
Friends and Family
8.0
/10
Reviewed 227 week(s) ago
Hotels.com verified review
Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well
Verified traveler
Business
8.0
/10
Reviewed 228 week(s) ago
Hotels.com verified review
Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.
Verified traveler
8.0
/10
Reviewed 228 week(s) ago
Hotels.com verified review
It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!
Daniel
Friends and Family
10.0
/10
Reviewed 229 week(s) ago
Hotels.com verified review
Very nice hotel. Comfortable and not too far frm newcastle city centre
Paul
Business
10.0
/10
Reviewed 230 week(s) ago
Hotels.com verified review
Really welcoming and friendly staff.
Room had everything I needed, and was clean and bed was very comfortable.
There was no food available (I stayed midweek but I understand there is a pub next door open for food at weekends). However there were a couple of great supermarkets nearby so it was easy to get some cold food to eat.
Parking was easy, plentiful and free.
Read More
Verified traveler
Business and Leisure
10.0
/10
Reviewed 232 week(s) ago
Expedia Group verified review
Marvellous staff, cool as, all of them. Good clean place to stay. Any day xxx
Barry
8.0
/10
Reviewed 232 week(s) ago
Hotels.com verified review
Fairly decent functional hotel, staff friendly and helpful, good free parking, easy to get into Newcastle town centre.
Verified traveler
8.0
/10
Reviewed 233 week(s) ago
Hotels.com verified review
Clean room, comfortable bed, staff very friendly and helpful, amazingly quiet considering it's next to a roundabout, decor a bit dated. We stayed for one night en route to Scotland and would certainly stay again.
Number of reviews per page
20
40
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Overall Ratings & Reviews Embassy Newcastle, Sure Hotel Collection by Best Western
Other sources (17)
7.8
Pleasant
From 17 reviews
Cleanliness
8.6
Room Comfort
8.6
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Embassy Newcastle, Sure Hotel Collection by Best Western
Number of reviews per page
20
40
Top reviews
Suwayne
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The bathroom had too many hairs in it and the people at reception need some customer service training.Otherwise the stay for 1 night was not bad.
Lewis
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff great
Verified traveler
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
tried to charge £10 for 30 minute early check in which is ridiculous other than that it wasn’t too bad probably won’t stay again though
david
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Could hear steps in room above.
Loud sounds along corridor but it did seettle down
Inosh De
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Lets say I wouldn't stay there again.
Pragati Kumar
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This is an excellent, value for money budget hotel. Most facilities are at par with what you would expect from a budget hotel but most outstanding feature is its very helpful staff. Adam is a star. He went above and beyond with anything we needed help with. All other staff we interacted with - Sumit, Helen, Caroline - were all very kind and helpful. Kudos to the management for hiring such awesome people.
The next door pub waggon team is also an asset, good food at reasonable prices.
Convenient location, felt safe, plenty of parking - couldn’t ask for more.
Read More
Verified traveler
Business
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Greeted with massive pile of mattresses in the car park (not the best welcoming view - apparently awaiting council collection). Couldn't access the building to get to reception (have to be buzzed in). Looks like an old Premier Inn that's been run down and a few new signs up. Room was nice and big but run down. Poor state of furniture.
Read More
Peter
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great to see a hotel refurbished, ideal location.
Great staff.
michael
2.0
/10
Reviewed 217 week(s) ago
Hotels.com verified review
Disgusting
Johnny
Friends and Family
6.0
/10
Reviewed 218 week(s) ago
Hotels.com verified review
It was okay I think you need more electricity sockets in the room
robert
8.0
/10
Reviewed 219 week(s) ago
Hotels.com verified review
Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm.
Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay.
Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.
Read More
Charles Edward
Leisure with Partner
4.0
/10
Reviewed 222 week(s) ago
Expedia Group verified review
It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge!
Ralph
Friends and Family
8.0
/10
Reviewed 227 week(s) ago
Hotels.com verified review
Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well
Verified traveler
Business
8.0
/10
Reviewed 228 week(s) ago
Hotels.com verified review
Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.
Verified traveler
8.0
/10
Reviewed 228 week(s) ago
Hotels.com verified review
It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!
Daniel
Friends and Family
10.0
/10
Reviewed 229 week(s) ago
Hotels.com verified review
Very nice hotel. Comfortable and not too far frm newcastle city centre
Paul
Business
10.0
/10
Reviewed 230 week(s) ago
Hotels.com verified review
Really welcoming and friendly staff.
Room had everything I needed, and was clean and bed was very comfortable.
There was no food available (I stayed midweek but I understand there is a pub next door open for food at weekends). However there were a couple of great supermarkets nearby so it was easy to get some cold food to eat.
Parking was easy, plentiful and free.
Read More
Verified traveler
Business and Leisure
10.0
/10
Reviewed 232 week(s) ago
Expedia Group verified review
Marvellous staff, cool as, all of them. Good clean place to stay. Any day xxx
Barry
8.0
/10
Reviewed 232 week(s) ago
Hotels.com verified review
Fairly decent functional hotel, staff friendly and helpful, good free parking, easy to get into Newcastle town centre.
Verified traveler
8.0
/10
Reviewed 233 week(s) ago
Hotels.com verified review
Clean room, comfortable bed, staff very friendly and helpful, amazingly quiet considering it's next to a roundabout, decor a bit dated. We stayed for one night en route to Scotland and would certainly stay again.
Number of reviews per page
20
40