Hyde Park Studios

Horrible experience. Firstly, the studio was advertised as a bed and a SOFA BED. However, it was just a regular couch. Second, the said they would send us entry instructions and the door code but never did, and we were stuck waiting on the street for half an hour while somebody walked over to give us a key and the code verbally. Then, the wifi did not work. After going back and forth through messenger, they sent someone to check it out. I was in the shower, and they only talked to my dad and tried to convince him the wifi was only not working because he had his data on. I am Gen Z, and have connected to the wifi all over the world. This was a blatant lie; they had just not turned the wifi on for us. When I got out I was able to connect to the wifi without changing any settings, and undid all the changes this building employee did to my father’s phone and the wifi was fine. Worst of all, the power went out on our first night. Then, our toilet flooded and sewage was leaking all over the floor. We had to use our towels to block it from flooding the rest of the studio, and we’re told to “wash them ourselves” and when I said that in unacceptable they said “one towel per person.” This is the worst customer service I have ever received, especially considering the cost of the stay. My requests for a transfer or refund went unanswered. They dried the flop but it smelled like sewage and not cleaner so I doubt they actually sanitized anything. The toilet continued to have a slow leak.

Check in was terrible, emailed + phoned ahead as instructed and was told somebody would meet us at the door, instead me and my pregnant wife were made to stand outside on the pavement in the cold messaging and phoning to see if anybody would let us in, eventually somebody opened the door and let us stand by the bike storage, but then disappeared with no further information so we were left to continue calling the number and messaging for updates until eventually somebody came and showed us to a room. The whole check in process took around 40 minutes and a lot of chasing to find information, which after a lot of travelling was far from ideal, I would have booked a hotel if I knew how difficult check in would booked a regular hotel. Room was okay, although not the same as pictured, some sticky marks on the floor by the bed which make me think not much care was taken when being cleaned

Great spot

The room is good. We booked a room with a twin bed and sleeper couch , this one was not very comfortable. A/C worked really good which was a good option because it was hot outside. It does have all the things you need , dishes, cups, glasses, microwave , kettle I wish it had a coffee maker though. The room is like a long corridor , there is not much space if you carry with many pieces of luggage so it will not be so comfortable. If you have just carry-ons it’s fine. I couldn’t connect the WiFi but they helped me with it and solve the issue. Location was very close to the tube, bus stops , Hyde park and paddington train station.

Clean comfortable apartment with kitchenette, kettle, toaster, microwave, coffee, percolator, larger than average hotel room fridge too. Cutlery and plates, ironing board and hairdryer, shampoo and shower gel. No coffee tea or sugar sachets though, and no toothbrush or razors etc. Good quality bedding and towels. There is a left but also some of the apartments have steps up to them. I would definitely stay again. Make sure you get the phone number, as when you arrive you need to call them to let you in the first time and give you the door code. There is no reception it’s just an apartment. Lots of coffee shops and restaurants nearby, and the apartments are above a McDonald’s and a Waitrose.

The accommodation was adequately appointed. However, the air conditioning wasnt functioning with a room temp of 27 degrees. A maintenance engineer arrived who tried to reset the unit and left. The unit again failed and after numerous calls no one responded or attended. The overnight stay was unbearable and has caused significant stress to an .already stressfull hospital appointment. A dispute has now been raised.

Convenient location, 10-15 walk from Paddington station. Easy access to metro, buses and trains. Clean and comfortable. Team replied quickly to inquires and/or questions.

The self service studios is above McDonald's. The layout of the studio is a strange one. It is advertised with washing machine and cooker but in our room there was neither. We stayed 5 nights and one night we didnt get hot water because the fuse box tripped. Location is good have waitrose supermarket next door. For the price me and my partner wouldn't personally stay there again. Have better value priced accommodatation else where.

This property was very clean, nice, and new! However, a few things to note. It is not in the best area and we were a bit scared at times coming back at night. But the building felt secure. There also aren’t any windows, just a glass door to the fire escape outside with no curtains. This was a bit unsettling. One of the nights there was somebody out there for 30 minutes on the fire escape. We were worried and contacted the property and they responded very quickly but said it was out of their control. Later then didn’t respond until the next evening. Otherwise this property was convenient and close to the main attractions of London. Check in/out was easy and quick. This ended up being great for what we needed and very affordable!

Location is good for Paddington, appreciate the staff meeting me so late after my train was delayed, but it’s very noisy location! There were people below the apartment throwing boxes around and spitting at 1.30am! And loud air con unit going on/off constantly from the same business.

Very accessible to everything.

Excellent apartment, clean and great location…will definitely stay there again 👌

Really nice bolt hole for a quick business trip. Waitrose and McDonald’s are literally right blow it so you get the choice if groceries or a takeaway. Lots of other food places nearby. I stayed in unit 2 which had a small kitchenette and a table big enough to eat off. Bed was pretty comfy too. The apartment was also new and modern.

Bed was a little uncomfortable but overall a good place

Der var IKKE noget køkken. Ekstremt lille værelse (ikke en 3 personers lejlighed). Vi flyttede

Appartement agréable dans l’ensemble, mais : Pas de lave linge, alors que j’avais demandé la confirmation de sa présence Appartement prévu pour 5 personnes, pas assez de vaisselle La plupart des meubles sont bancals, quelquefois même inutilisables (desserte à l’entrée) Rien pour entretenir un minimum (balai, produit vaisselle, …) En revanche bien placé : à côté d’un supermarché, à proximité d’un arrêt de bus.

Anfitrião e equipe respondem rapidamente e são muito atenciosos.

Très très propre car tout neuf ou rénové totalement Studio Sur rue donc pas bruyant mais un peu de bruit quand même malgré les double ou triple vitrage Tv, salle de bain ultra pratique Attention pas de conciergerie mais dans la rue il y a un super pub qui garde votre valise pour 6£ À quelques pas de Hyde Park et de Marble arch

Eventhing perfect thanks

Nice accommodation near the center, everything was fine except for the noise from the upstairs apartment which we could hear every night.