ibis London Docklands Canary Wharf

Hotel is lovely every time we go London we stay at this hotel staff great nice clean rooms great location

Would recommend, easy to get to the 02 one train journey on Elizabeth line from Liverpool Street station.

Had to change first room on first floor that I was given because it smelt like sewage. Second room on forth floor did not. North facing windows overlook busy interjunction and even with window closed it was so noisy through the night. Overall condition of the room was a little shabby. Bed was terrible! Double bed booked - two singles with lumpy double topper cover. Could feel the seam between the two beds if sleeping in the middle, but the two side of the bed sloped toward the middle too. Worst two nights sleep I have had in a very long time. Will definitely not be returning to this, or any other, Ibis Hotel.

It was ok but not wow

Our room had something splashed all on the sink, we would not look to stay with Ibis in the future

Hotel was great

The hotel is ok in general, however the rooms need some redecoration, the carpets look dirty and not appealing to walk barefoot on them, the air conditioner' s air smelled. Not sure about the water coming from the bathroom, I could not make coffee as the water had a funny smell, could be chemically, but not sure, maybe something to look into . The smoking areas on the entrance of the hotel door, I felt not welcomed as nonsmokers, could the smoking area be somewhere as the area around the entrance was also blocked by smokers. This is really uncomfortable for someone who does not smoke and don't like the smell of the smoke.

Great place for 02 access as well as canary wharf. Stayed for the gig at the 02 arena

The beds were really uncomfortable. Fold out chair bed smelt musty and was very dusty. Also the duvet cover had a stain on it which looked like blood. In fact, the duvet and pillow were inside the chair and looked as though they hadn’t been changed since the previous guest used it! Air conditioning wasn’t working properly so the room was hot. Plug extension had a PAT tested label with FAIL (see photo) Generally terrible. The only thing good about the stay were the staff who were really nice and helpful.

Staff were rude , breakfast was cold

The

Nice and reasonable price for location

The rooms are quite small, and the pictures definitely make the rooms look larger and more updated. I only stayed for 2 nights here and then switched hotels.

I wasn’t expecting anything extraordinary but the cleanness was somehow disappointing. I had to clean the desk top and hangers before putting my clothes away as it was so dusty. The only consolation was the receptionists who were outstanding. Carmela and Joyce gave us a heartwarming welcome which was very much appreciated

We stayed one night as we attended a concert at O2 Arena. Very convenient location and a short walk to Canary warf station. One staff member called, Carmela was very helpful in getting a partial refund as we paid too much for parking.

Ah, the Ibis Hotel – where hospitality goes to die quietly in the corner while the receptionist stares right through you like you’re the ghost of someone who once asked for an early check-in. Check-in was less “welcome to your stay” and more “what do you want now?” The reception staff greeted us with the warmth of a damp sock and the enthusiasm of a tax inspector in training. I’ve had more engaging conversations with self-checkout machines. And then – the pièce de résistance – there was no water. None. Not a drop. No shower, no brushing teeth, not even the dignity of a toilet that flushes like it means it. Just the dry, echoing sound of our collective hygiene hopes vanishing into the abyss. When I politely asked the staff about this rather basic amenity, they looked at me like I’d just asked them to explain quantum physics in interpretive dance. One actually shrugged. SHRUGGED. As if running water is some kind of luxury feature I’d accidentally selected by mistake. Honestly, I’ve been to friendlier hostage negotiations. One star – because at least the bed wasn’t on fire.

The 24 hour staff was so helpful and friendly, and I really enjoyed staying there. Fun amenities like free drink vouchers.

Stayed in same hotel for 30 years and service still amazing

Very nice

Decent location and close to restaurants within 5-10mins drive and near central canary wharf. HOWEVER, oddly the female staff were not very polite, the carpet in the room was stained to the point we kept our shoes on. For sixty five sterling a night, you get what you paid for for London. Parking price is not as advertised on Expedia or as we were told on the phone before arrival. Staff were bit confused with how to provide the parking vouchers for guests.