Kingston Luxe Suites Riverside Apartment Belvilla

No frills accommodation. Very close to norbiton station and kingston hospital. Comfortable. Basic kitchenette which i did not use

Unlike my previous stays, this time the accommodation and the service were not up to the standard. There were no hot water in the shower and despite reporting it on the first day but four days later no on came back to me! So I am so disappointed and don’t think will book this accommodation anymore

The property is adequate for a short stay but requires significant improvement. Cleanliness was below standard; the cooker was extremely dirty and greasy. The kitchen lacks essential equipment for cooking, with only a small saucepan and a small frying pan provided. Additionally, there is no microwave for reheating food, and there are no tools or facilities for preparing items like chopped vegetables. The fridge door was broken and could not close properly; makeshift wooden supports had been placed underneath to tilt it and keep the door shut, which is unacceptable. The carpet had noticeable stains, and the heating system was insufficient for the space, leaving the flat cold throughout my stay. Noise insulation is poor, as sounds from other guests coming and going were audible and disruptive. While the property is comfortable enough for a couple of days, it is far from luxurious and falls short of expectations. Substantial upgrades are needed to improve the overall standard.

Great place

Great stay. Enjoyed it very much