Mercure Dartford Brands Hatch Hotel & Spa

Hotels
7.6
/10
Pleasant
899 reviews

What Guests Say About Their Stay

Violet
10.0
/ 10
Just a one night stay prior to a track day at Brands Hatch. Warm and friendly reception staff Very clean room and facilities. Great leisure centre on site with helpful staff. Happy to book here again soon.
Julie
10.0
/ 10
Just had a lovely stay. Our room was clean, tastefully decorated and had everything we wanted. We had a great view of Brands Hatch and could even see a bit of the track. Easy parking and a short walk to the track. Breakfast was tasty with a great selection of fruit, cereals, croissants and cooked breakfast. We ate in the restaurant and bar. All our meals were delicious. I can especially recommend the ChitTikka Masala with naan bread and popadom. The staff were very polite accommodating. We mentioned to one guy in the restaurant that our room was a little cold and when we returned he’d arranged for a heater and it was switched on!
Amanda
10.0
/ 10
We stayed at this hotel near Brands Hatch race circuit and found it to be excellent value, especially during the off-peak period, away from major race weekends. Although we didn't use the leisure facilities, we did have a meal at the bar, which was quite lively but a bit too noisy to have a comfortable conversation. The service was slow, so we decided to try the other bar, only to find out after waiting that it was closed, without any clear signage. The staff seemed a bit stretched during our stay. There’s ample parking, but we had to park at the far end, which was dimly lit and had large puddles to navigate, so some care was needed. Despite these minor inconveniences, the rooms were very comfortable, with a nice interior that ensured a great night's stay. Overall, we received good service for the price we paid, and we would consider staying here again in similar circumstances.
In the Area
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Brands Hatch, Sevenoaks District, West Kingsdown, Kent, England, DA3 8PE

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Dartford Brands Hatch Hotel & Spa is a good choice when you are visiting West Kingsdown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Dartford Brands Hatch Hotel & Spa

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Brands Hatch, Sevenoaks District, West Kingsdown, Kent, England, DA3 8PE
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Discover More About Mercure Dartford Brands Hatch Hotel & Spa

Location


Staying at Mercure Dartford Brands Hatch Hotel & Spa is a good choice when you are visiting West Kingsdown.

About Mercure Dartford Brands Hatch Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Mercure Dartford Brands Hatch Hotel & Spa.

All facilities in Mercure Dartford Brands Hatch Hotel & Spa

Others Mercure Dartford Brands Hatch Hotel & Spa
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Express check-out
  • 24-hour Receptionist

General

  • Swimming pool

Accommodation Policy & General Information in Mercure Dartford Brands Hatch Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Mercure Dartford Brands Hatch Hotel & Spa
3
Another facilities in Mercure Dartford Brands Hatch Hotel & Spa
WiFi in public area, Express check-out, 24-hour Receptionist, Swimming pool

Frequently asked question in Mercure Dartford Brands Hatch Hotel & Spa

What are available facilities at Mercure Dartford Brands Hatch Hotel & Spa?
There are top facilites at Mercure Dartford Brands Hatch Hotel & Spa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Dartford Brands Hatch Hotel & Spa?
The standard check-in time at Mercure Dartford Brands Hatch Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Dartford Brands Hatch Hotel & Spa

7.6
Pleasant
From 899 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

8.8

Service and Facilites

7.8

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Traveler Reviews Mercure Dartford Brands Hatch Hotel & Spa

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Generally it was ok. The room still had mess in the bathroom from a recent builders refurbishment so there was plaster and plastic wires on the wash counter. Room felt like it was a bit dated. Heating didn't work either.
Heydar
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The parking payments confusing, i paid for a day ,that cover up to midnight, you supposed to go at midnight and pay again, after 3 day parking, i paid daily, .when back home after a week got 3 parking tickets.
Violet
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just a one night stay prior to a track day at Brands Hatch. Warm and friendly reception staff Very clean room and facilities. Great leisure centre on site with helpful staff. Happy to book here again soon.
Gaynor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Quite noisy outside our window
Clinton
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The first shock was to pay an extra £30 upon arrival for 2 days car parking, I could of picked a different hotel with free car park. My room was above the delivery access, woke up by a reversing van and constant noise of a delivery van. The sauna door looked like it has not been cleaned in years, it may be given a quick wipe but the stains are years old, good temperature but lacked TLC. Nice spacious pool. Food rather expensive, but i think that is just normal for the area. would i stay again ? No
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Verified traveler
icon-Business
Business
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff were very friendly. The gym facilities were great. The room itself was mostly clean, some area of improvement. What really let it down for me was the food. Unfortunately the food served within the Racing bar was below standard, overpriced and not fresh, i also felt this was the case with breakfast as well. I do know there is also a restaurant which was not open, i can only speak for the Racing Bar food
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Verified traveler
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Slightly disappointed for a premier room there was no towel rail in the bathroom, nor hook on the door to put your wet towel! Also the room looked out onto a brick wall, there was no central light in the bedroom which made the room very dark. Breakfast was lovely as were the staff.
stephen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Really disappointing. To start with the rooms were COLD, during our stay this extended to having no hot water in the room. We had to use a portable heater throughout the entire stay to keep the room warm enough for our daughter. The room itself appeared clean enough but soon enough a previous customers earplug fell out of the bed. During the 2 night stay our room was cleaned but dirty glasses left in the room and dirty mugs left on the floor outside our room. The breakfast was fine but the restaurant woefully understaffed, at both breakfast and dinner there were no clean tables dispite the restaurant not looking busy, essentially not enough staff to manage after the rush. The whole trip stank of cost cutting, highlighted by stained carpets, understaffing and inadequate heating/hot water.
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David
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I had room number 298 at the end of the corridor which is almost like the corridor that time forgot there was no heating. The windows were draughty no extractor fan in the toilet so it was like being in a sauna and the underfloor heating didn’t work so we had a cold floor in the bathroom first thing in the morning and messy at night was like ice.
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Eithan
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The spa and pool were great
Abike
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Generally good reception staff are professional and friendly
Amanda
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was very handy for Brands Hatch circuit
Kevin
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Helpful staff and clean
Ruzi
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room was small for a family and not up to 4 star standard but more of a 3 star. Not enough toiletries or tea coffee provided in the room. The reception manager was not very welcoming or helpful. Only thing made it call it 4 star it could be due to swimming pool and spa. The room was very uncomfortable due to the fan heating, it was very suffocating.
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Julie
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Just had a lovely stay. Our room was clean, tastefully decorated and had everything we wanted. We had a great view of Brands Hatch and could even see a bit of the track. Easy parking and a short walk to the track. Breakfast was tasty with a great selection of fruit, cereals, croissants and cooked breakfast. We ate in the restaurant and bar. All our meals were delicious. I can especially recommend the ChitTikka Masala with naan bread and popadom. The staff were very polite accommodating. We mentioned to one guy in the restaurant that our room was a little cold and when we returned he’d arranged for a heater and it was switched on!
Read More
Amanda
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We stayed at this hotel near Brands Hatch race circuit and found it to be excellent value, especially during the off-peak period, away from major race weekends. Although we didn't use the leisure facilities, we did have a meal at the bar, which was quite lively but a bit too noisy to have a comfortable conversation. The service was slow, so we decided to try the other bar, only to find out after waiting that it was closed, without any clear signage. The staff seemed a bit stretched during our stay. There’s ample parking, but we had to park at the far end, which was dimly lit and had large puddles to navigate, so some care was needed. Despite these minor inconveniences, the rooms were very comfortable, with a nice interior that ensured a great night's stay. Overall, we received good service for the price we paid, and we would consider staying here again in similar circumstances.
Read More
Erin
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I wouldn’t stay here again, despite how often I need to be at Brands Hatch for the weekend. It’s so dated, the rooms are dusty, food and drinks left in the corridors for days from room service, the food in the restaurant was good but took over an hour to arrive.. the beds are SO uncomfortable!! the staff do try and are all nice but a lot of what they say doesn’t make sense or then the next member of staff does it anyway. It was just such an irritating place to stay.
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James
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

On arrival I was told i hadn't paid and was asked for a card payment. Wven though i booked this some time ago, i knew it had been paid for. I couldn't find an email receipt but was able to go to tge Hotels.com App and prove payment as a receipt was there. No apology from receptionist. We ate in the restaurant. They were out of most wines and only the most exepbsive ones were available. Service was very slow. They were completely understaffed in the restauarnt and behind the bar.
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Ross
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great place for work
tanesha
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Was okay, was able to check in early but pool was out of use then when it was in use it was filled with noisy children having a lesson, not my ideal relaxing spa break intended No food served 9:30-10:00 and boasted room service however no one answered the call both days when trying to order
Number of reviews per page
20
40

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