SK George Hotel

There were ants on the floor in the room. The remote had been lost so we couldn't even watch the television. There were drafts coming in from the broken windows. We couldn't double lock the door. The building looks terrible and needs a lot of attention and improvement.

The hotel room was ok, the loo seat didn’t stay up. Which was tricky to negotiate! Room was comfortable enough for the price. It would have been beautiful in days gone by. It’s dilapidated throughout which is such a shame as it’s a beautiful old building, needs lots of love. I sincerely hope someone gives it some attention soon. We had a drink in the garden and it was just sad .. broken windows, glasses left out from who knows when. We visited all 3 pubs on the high street. The Plough & the White Hart were heaving, great vibe. The George pub was empty at 2pm and empty at 7pm when we went back for a curry. After reading the great food reviews I was disappointed with the curry. It was ok, nothing I’d go back for. The place was pretty empty, there was one couple who left and then a family of 3, they were eating burgers and sent them back to the waiting staff. I’m not sure the pub sold burgers, so was surprised. I would imagine this family were part of the pub as they knew the staff, by no means did they give the pub/restaurant a friendly atmosphere that’s for sure. The lady and guy at check-in and the waiting staff in the evening were very friendly, an asset to the place, however, in all honesty, I fear they will soon be looking for new work because this place is dying.

Room was great, hallway carpet is filthy. Off hours (11 pm to 11 am) you enter from a side door which is locked unless other guests have left it open.

Good value single room with en-suite. Not the best but very acceptable for the cost.

Would not encourage any one to stay at this hotel, it was dirty many items were broken the only good thing about the hotel was the food my son and I had an Indian meal and it was lovely

We was very impressed with the staff who done everything possible to make us feel welcome. The showed us to the room the beds look very clean and well kept but then the rest fell to pieces. I understand they have just taken over the pub and bed/breakfast rooms but still if I can give some constructive criticism for you to make a difference the outside could have been weeded and cleaned maybe the fresh coat of paint and replacement glass in window the entrance hall to the room really does need a good paint maybe some stain stop to help with the damp stains mend the shower and clean limescale I really wanted to find some positives but apart from clean bed the rest was not acceptable. The pub needs a good clean Saying that it was comfortable and the food was lovely. Indian cuisine. I really hope you guys take this on board and you can turn things around as the George is and always has been a hub of henfield You and the pub deserve to be rocking everyday and night good luck guys We only stayed the one night out of the two.

Outside of building looked rundown. Information did not state that the entrance bar had live sports etc , did not stay after all as didn't feel comfortable as a single women. Picture was not a true reflection, disappointed.

This is listed as a 4 star hotel, no chance it is a 2 star at best. Room was filthy with thick dust everywhere, tea stains on the door and walls. Carpets up the stairs was filthy. Only 1 tea bag and 1 coffee sachet. The room was no more than a glorified cupboard. Black mould in the bathroom. I arranged to take my dog, but when I arrived they said no, then when I paid I was told it wasn't included. Luckily I had my email to show what I booked, so sorted that out. The first day I was offered a choice of breakfast, yet on the second day I was told fry up only. Mind you the breakfast is not up to much. ONLY STAY HERE IF YOU'RE DESPERATE AND DON'T EXPECT MUCH.

The pub below the rooms is a really lovely place to eat and relax. However, the cleanliness of the rooms was poor. I had hairs in the bathroom and on the bed, a toothpick on the table, a previous guests phone charger still in the room. The bed was okay, you could feel the springs in the mattress but otherwise was fine.

My partner got to the hotel first as I was stuck at work. By the time I got there she was sat at the bar quite upset. She found the room dirty, particularly the bathroom, in dire need of dusting, and worst of all, without working heating when it was sub zero outside. They refused a refund saying it was because we booked thru a 3rd party - hotels.com Hotels were quite helpful when I contacted them but after a day said they couldn't contact the hotel to clear the refund. After further complaint they offered £25 voucher which barely covers the cost increase from the hotel we ended up managing to book that evening. Not impressed with the whole sorry event which ruined a special night out.

there was only one sink with coffee in the room, and milk was added to the coffee

Very good

Dirty. Run down. Unhygienic. Not worthy of being on this website

When we arrived,we couldn’t get in,we phoned the owners and was told to come back after 2.00 as the room was being cleaned, the room hadn’t been cleaned, it was grubby to say the least, thick dust around the skirting board and when we lifted the plug on the sink, god knows what was attached to it, the mattress on the bed was full of lumps and springs poking out, the toilet most definitely hadn’t had a clean up, we got up early and left, also no breakfast included.

Car park almost nonexistent. Room dirty. Lights in the room didn’t work. Breakfast was a disgrace. Carpet worn. Insufficient towels. Bed uncomfortable. Air conditioning not working requiring an open window next to a busy road.

It was really difficult to check in and trying to check out was even worse! No hot water for our showers in either room, broken windows, no tv remote, dirty cups, curtain rail hanging off, nouse travelled from downstairs......it was not great. I have stayed in some dives, and it was cheap, but in this case i got what i paid for unfortunately, i wasnt wanting the ritz for aldi money, but woukd have liked hot water and the room to be even remotely clean.

The room we had was loud. We were woken up every morning by 5 am garbage trucks or workers hammering on a roof. It was a clean room, but the tv didn’t work and no one came and took the garbage away or provided towels to us for 3 days

Very old building as expected. But the bed was broke and had to sleep on a slant . Funiture old and warn out and no towels so had to go down and ask, and no air conditioning so was very warm.

Very nice staff and the food was lovely, the cleanliness of the rooms and hotel was amazing

Room in need of some tlc and needed a good sweep and dust! and the bedside table was balanced on 3 legs until I turned it upside down and screwed them in finding the 4th leg behind the bed!! Bins were emptied at 3.45 and 7.00am right outside bedroom window which woke us up. I know we booked a basic but this was really un called for.