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St. Ermins Hotel, Autograph Collection
Hotels
9.4
/10
Exceptional
980 reviews
What Guests Say About Their Stay
Richard
10.0
/ 10
Could not asked for a better place to stay for our six nights in London. Staff was extremely polite, considerate, and helpful during a couple of challenges we faced while being overseas. We will stay here again next time we come to London.
Joanna
10.0
/ 10
The St. Ermin’s is a wonderful property! Will recommend to anyone going to London!
Verified traveler
10.0
/ 10
Beautiful older hotel. Everyone was very helpful and friendly. The double room was tight for a family of four but we were luckily able to upgrade to a suite after the first night. There was a wait for the new room to be ready (after 5:30pm) which was the only hiccup. Great location, easy walk to Westminster, the London eye, etc and the St James tube stop is right there.
In the Area
See Map
Caxton Street 2, City of Westminster, Central London, London, England, SW1H 0QW
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in St. Ermins Hotel, Autograph Collection
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St. Ermins Hotel, Autograph Collection Address: Map & Location
Caxton Street 2, City of Westminster, Central London, London, England, SW1H 0QW
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Discover More About St. Ermins Hotel, Autograph Collection
Location
St. Ermins Hotel, Autograph Collection is a hotel in a good neighborhood, which is located at City of Westminster.
About St. Ermins Hotel, Autograph Collection
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from St. Ermins Hotel, Autograph Collection exclusively for you.
St. Ermins Hotel, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at St. Ermins Hotel, Autograph Collection.
All facilities in St. Ermins Hotel, Autograph Collection
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
General
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Breakfast
- Snack bar
Transportation
- Limo or town car service
- Valet parking (surcharge)
Things to Do
- Garden
- Library
Connectivity
- LAN Internet
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in St. Ermins Hotel, Autograph Collection
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for children
- Self parking fee: GBP 55 per night
- Valet parking fee: GBP 55.00 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
15:00 - 01:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 01:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at St. Ermins Hotel, Autograph Collection | 331 |
Number of floors in St. Ermins Hotel, Autograph Collection | 6 |
Another facilities in St. Ermins Hotel, Autograph Collection | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked question in St. Ermins Hotel, Autograph Collection
What are available facilities at St. Ermins Hotel, Autograph Collection?
There are top facilites at St. Ermins Hotel, Autograph Collection such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at St. Ermins Hotel, Autograph Collection?
Check-in time at St. Ermins Hotel, Autograph Collection is staring from 15:00 - 01:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does St. Ermins Hotel, Autograph Collection provide breakfast?
Yes, St. Ermins Hotel, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of St. Ermins Hotel, Autograph Collection?
St. Ermins Hotel, Autograph Collection is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does St. Ermins Hotel, Autograph Collection have?
St. Ermins Hotel, Autograph Collection has 6 floors.
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More Reviews from Other Guests in St. Ermins Hotel, Autograph Collection
Overall Ratings & Reviews St. Ermins Hotel, Autograph Collection
Other sources (980)
9.4
Exceptional
From 980 reviews
Cleanliness
9.6
Room Comfort
9.2
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews St. Ermins Hotel, Autograph Collection
Number of reviews per page
20
40
Top reviews
Polly
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel lovely, room nice and clean and comfortable. The only negative was the shower very low, and inside a small bath so not suitable for tall or large people and the floorboards very creaky in the room and up above on the next level.
Kathleen
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location, friendly staff, air conditioned, family friendly hotel.
Oscar
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great Location; great service; very friendly staff
Richard
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Could not asked for a better place to stay for our six nights in London. Staff was extremely polite, considerate, and helpful during a couple of challenges we faced while being overseas. We will stay here again next time we come to London.
Xiuwei
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great
Trina
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Well located if you want to be near Buckingham palace and Big Ben but the food options aren’t great. Marylbone and adjacent have far more cuisines and restaurants to choose from. The beds were too soft and curved down at the sides so we felt like we were rolling off. Customer service was very lukewarm. Also the shower pressure was abysmal, to the point that we were wondering if there was something wrong with it. However the hotel has historical value (it used to be a WW2 special ops site) and the lobby, terrace and filtered water stations are nice.
Read More
Joanna
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The St. Ermin’s is a wonderful property! Will recommend to anyone going to London!
Verified traveler
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Beautiful older hotel. Everyone was very helpful and friendly. The double room was tight for a family of four but we were luckily able to upgrade to a suite after the first night. There was a wait for the new room to be ready (after 5:30pm) which was the only hiccup. Great location, easy walk to Westminster, the London eye, etc and the St James tube stop is right there.
Read More
Sarwat
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Love the place close to so many places and walkable distance to the train station very well trained staff available to help enjoyed our stay will definitely come back , just the Ac was not great
Scott
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great bell staff and door staff, terrible check in reception staff
nicole
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The best accommodations that's close to attractions, food, and shopping.
Charles
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Second visit it's the best location in the best hotel close to Buckingham Palace and other tourist sites
Amanda
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Beautiful decor in common areas. Room was tight for a family if four. No luggage racks and insufficient space to keep luggage and store personal belongings.
Debbie
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The staff was so friendly and met our every need. This is a beautiful property. We loved all the extras like the wine and entertainment between 5:30-6:30.
It was really the best from the friendly staff to the beautiful and clean rooms.
Karen
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We had a fantastic stay at St. Ermins. Our daughter and her family joined my husband and I for 8 days. The spy package for the kids was a big hit. They loved looking for clues throughout the hotel. Every staff member we meet was graciuos and helpful. The decor was exactly as described on the website. It was centrally located to several points of interest within walking distance. I would highly recommend this hotel to anyone.
Read More
Rebekah
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This is a beautiful property, in a historic building, with an impeccable staff. Very posh, yet friendly helpful staff, start to finish. My only problem was we never had a functional toilet for our 4 days. They tried to fix it twice, but we gave up asking.
Elias
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Very nice hotel, good location and friendly staff
Jose
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great property in a great location. The staff is top notch!
SANDY
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
This place is beautiful and very clean. All staff were wonderful. They made things easier for us. The daily breakfast buffet is fantastic. Lots of choices. We didn’t get to try the tea time in the afternoon but I heard is fabulous. We will definitely stay here again when visiting London. I highly recommend this place.
Erick
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The hotel is in good location, staff are very accommodating, friendly and clean. My son loves the place.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews St. Ermins Hotel, Autograph Collection
Other sources (980)
9.4
Exceptional
From 980 reviews
Cleanliness
9.6
Room Comfort
9.2
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews St. Ermins Hotel, Autograph Collection
Number of reviews per page
20
40
Top reviews
Polly
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel lovely, room nice and clean and comfortable. The only negative was the shower very low, and inside a small bath so not suitable for tall or large people and the floorboards very creaky in the room and up above on the next level.
Kathleen
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location, friendly staff, air conditioned, family friendly hotel.
Oscar
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great Location; great service; very friendly staff
Richard
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Could not asked for a better place to stay for our six nights in London. Staff was extremely polite, considerate, and helpful during a couple of challenges we faced while being overseas. We will stay here again next time we come to London.
Xiuwei
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great
Trina
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Well located if you want to be near Buckingham palace and Big Ben but the food options aren’t great. Marylbone and adjacent have far more cuisines and restaurants to choose from. The beds were too soft and curved down at the sides so we felt like we were rolling off. Customer service was very lukewarm. Also the shower pressure was abysmal, to the point that we were wondering if there was something wrong with it. However the hotel has historical value (it used to be a WW2 special ops site) and the lobby, terrace and filtered water stations are nice.
Read More
Joanna
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The St. Ermin’s is a wonderful property! Will recommend to anyone going to London!
Verified traveler
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Beautiful older hotel. Everyone was very helpful and friendly. The double room was tight for a family of four but we were luckily able to upgrade to a suite after the first night. There was a wait for the new room to be ready (after 5:30pm) which was the only hiccup. Great location, easy walk to Westminster, the London eye, etc and the St James tube stop is right there.
Read More
Sarwat
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Love the place close to so many places and walkable distance to the train station very well trained staff available to help enjoyed our stay will definitely come back , just the Ac was not great
Scott
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great bell staff and door staff, terrible check in reception staff
nicole
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The best accommodations that's close to attractions, food, and shopping.
Charles
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Second visit it's the best location in the best hotel close to Buckingham Palace and other tourist sites
Amanda
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Beautiful decor in common areas. Room was tight for a family if four. No luggage racks and insufficient space to keep luggage and store personal belongings.
Debbie
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The staff was so friendly and met our every need. This is a beautiful property. We loved all the extras like the wine and entertainment between 5:30-6:30.
It was really the best from the friendly staff to the beautiful and clean rooms.
Karen
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We had a fantastic stay at St. Ermins. Our daughter and her family joined my husband and I for 8 days. The spy package for the kids was a big hit. They loved looking for clues throughout the hotel. Every staff member we meet was graciuos and helpful. The decor was exactly as described on the website. It was centrally located to several points of interest within walking distance. I would highly recommend this hotel to anyone.
Read More
Rebekah
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This is a beautiful property, in a historic building, with an impeccable staff. Very posh, yet friendly helpful staff, start to finish. My only problem was we never had a functional toilet for our 4 days. They tried to fix it twice, but we gave up asking.
Elias
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Very nice hotel, good location and friendly staff
Jose
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great property in a great location. The staff is top notch!
SANDY
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
This place is beautiful and very clean. All staff were wonderful. They made things easier for us. The daily breakfast buffet is fantastic. Lots of choices. We didn’t get to try the tea time in the afternoon but I heard is fabulous. We will definitely stay here again when visiting London. I highly recommend this place.
Erick
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The hotel is in good location, staff are very accommodating, friendly and clean. My son loves the place.
Number of reviews per page
20
40