The Abbey Notting Hill

Very convenient, clean and good location for what we were doind

Very comfortable and quiet, occupies the side road in Notting Hill locally

Hotel is in a great location. 2 minutes walk from the tube. Very close to Portobello Road. Reception staff were very helpful and friendly. There is no lift. I had a broken ankle and a walking boot to the knee on. Our room was the very top floor. 65 steps! Not easy but the staff carried my bags up and down. I could not have coped without them.

Great location. Could be beautiful, but rundown and not taken care of. The cleaning services are wretched. Beds lumpy and old. Pig with lipstick.

Nice, walkable, area great

The hotels location is very good, the staff is helpfull but the rooms are small, dingy and in need of new paint at a minimum. The website does not represent the room at all, we were given rooms on the lower level, the size of the room was very small, the bed was a full size bed, which for 2 people was a bit tight. The bathroom was also very small, the mirror above the sink was 12" wide and 12" heigh, the paint was peeling off from the walls....

Amazing location, strange that you have a physical key and have to hand it in when you want to go out… bathroom needs updating.

This hotel was a smaller hotel and allowed great personal service. The staff knew our names and situations and we knew their front desk staff person name, Sara, who was delightful. There’s no fridge but they held a little food in their fridge. The bathroom was as big as my home bathroom and included a full bath tub.

I had a great experience with the woman who checked me in on the morning of the 22nd, but that’s about it. The hotel itself was fine but the noise from other rooms was absurdly loud. I also received no help or offers of help from the multiple people working at the hotel that I passed on my way down 7 flights of stairs with three bags, one of them being a very heavy suitcase.

Cute property, nothing fancy, staff were great..

Room was dated but adequate. It’s the staff and location that make the Abbey a worthwhile consideration for a place to stay in London. Lots of shops in the area to peruse and many good dining options! The staff were extremely helpful whenever we needed their assistance!

Sarah the receptionist was delightful and staff lovely

Bed was incredibly lumpy, they added a mattress foam topper to try to help, but it needed serious replacement. Dips in the bed made sleep difficult. We actually had to reverse sides and sleep with heads at the foot of the bed, and even then struggled to sleep. Staff cleaned the wash closet outside our room at 4am, and due to the gap under our door we heard everything and it kept us up. Floor had debris and a wad of hair, we had to ask the front desk to vacuum the room properly. They require you to check in the key at the front desk (similar to Paris), and attach the key to a large wooden block so you don’t lose it, which we found demeaning. Overall this place has a lot of potential with great location and room layout, but the furnishing, bed and carpet are in dire need of replacement. Bathroom needed updating as well, and our conditioner bottle had not been checked for refilling. Would not return.

Quaint neighborhood. The hotel had many stairs, room was very small and creeky floors, no water pressure for shower. There was large paint chipping and cracks around the windows. Staff were very friendly and helpful.

Good Location and very friendly staff.

Excellent location. Charming building. Helpful & friendly staff.

Great spot

So convenient. Lovely staff. Reasonable price. Just what I needed as a solo traveler.

I have stayed several times at the abbey and it is always very comfortable with big rooms

Very friendly and helpful welcome from the staff, which continued to make us feel very welcome throughout our stay. The room was clean and comfortable and an excellent location to enjoy beautiful Notting Hill or jump on the Tube to explore London.