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The Castle Collection - 14 Cook Street
Apartments
8.8
/10
Very Good
68 reviews
What Guests Say About Their Stay
charles
10.0
/ 10
This was a great location for us very happy close to the cavern close to good eats close to the mall good spot
Robert
10.0
/ 10
Stay here lots of times and looking forward to say again..fantastic apartments
Tina
10.0
/ 10
Loved the spacious accommodation, with a very relaxing atmosphere and had everything we needed, lots of natural light, near to all amenities. Located in a beautiful old building, very comfortable beds. The lift wasn't working, but we were informed of this well in advance, and it wasn't an issue for us at all. We will stay again.
In the Area
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14 Cook Street, Liverpool, England, L2 9RF
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Available Room Types in The Castle Collection - 14 Cook Street
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The Castle Collection - 14 Cook Street Address: Map & Location
14 Cook Street, Liverpool, England, L2 9RF
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Discover More About The Castle Collection - 14 Cook Street
Location
The Castle Collection - 14 Cook Street is a apartment in a good neighborhood, which is located at Liverpool.
About The Castle Collection - 14 Cook Street
With all facilities offered, The Castle Collection - 14 Cook Street is the right place to stay.
All facilities in The Castle Collection - 14 Cook Street
Others
Hotel Services
- Laundry service
- Luggage storage
- Express check-in
- Express check-out
Public Facilities
- Others
- Smoke-free area
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Castle Collection - 14 Cook Street
Important Note
- Nearby parking fee: GBP 9.00 per day (1969 ft away)
- Late check-out is available for a fee (subject to availability)
- Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of GBP 150.00 will be collected before check-in.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at The Castle Collection - 14 Cook Street | 8 |
Another facilities in The Castle Collection - 14 Cook Street | Laundry service, Luggage storage, Express check-in, Express check-out, Others |
Frequently asked question in The Castle Collection - 14 Cook Street
What are available facilities at The Castle Collection - 14 Cook Street?
There are top facilites at The Castle Collection - 14 Cook Street such as WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Castle Collection - 14 Cook Street?
Check-in time at The Castle Collection - 14 Cook Street is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of The Castle Collection - 14 Cook Street?
The Castle Collection - 14 Cook Street is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at The Castle Collection - 14 Cook Street?
The Castle Collection - 14 Cook Street has 8 rooms in total.
What do past guests say about The Castle Collection - 14 Cook Street?
The Castle Collection - 14 Cook Street is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in The Castle Collection - 14 Cook Street
Other sources (68)
8.8
Very Good
From 68 reviews
Cleanliness
9.2
Room Comfort
9.2
Service and Facilites
9.6
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Traveler Reviews The Castle Collection - 14 Cook Street
Number of reviews per page
20
40
Top reviews
charles
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This was a great location for us very happy close to the cavern close to good eats close to the mall good spot
Robert
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Stay here lots of times and looking forward to say again..fantastic apartments
Larry
Leisure Family
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
It would have been much better if the property offered a few more essentials to the customer, such as: bathroom soap, Kleenex, paper towels, kitchen sink plug, dish rack, coffee, instructions on how to use heaters...and the ultimate suggestion...change the water pump system (way too loud).
Tina
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Loved the spacious accommodation, with a very relaxing atmosphere and had everything we needed, lots of natural light, near to all amenities. Located in a beautiful old building, very comfortable beds. The lift wasn't working, but we were informed of this well in advance, and it wasn't an issue for us at all. We will stay again.
Read More
Sylvia
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Clean and comfortable accommodation , layout of the amenities was great too
Peter
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Some noisy but it is the city centre
Denise
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
The appartment was perfect for our stay and great location ,good facilities .Would definitely use again if visiting Liverpool
Peter
Leisure with Friends
6.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Property is well located for centre of Liverpool, and is truly huge.
Decor is rather tired and dated, but it wasn’t expensive for it's size.
My disappointment stems from the fact that it doesn't look as well furnished as the photos, but what was provided was certainly suitable for our needs.
My biggest gripe was only 1 roll of toilet paper and no hand soap or shower soap/gel. Had i have known, i would have brought something with me
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Daniella
10.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Brilliant apartment, comfortable, clean and tidy with everything you could need.
Timothy
Friends and Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
What an amazing time amazing experience and amazing. Stay easy to use right in the heart of the city and it was lovely.
Verified traveler
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
This apartment was beautiful, best I have ever stayed in. Location was fantastic. Would 100% return. Thanks so so much.
Mark
Friends and Family
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
This is the second time my friends and I have stayed at Cook Street. It’s a great place to base yourself as it’s in the city centre so you can walk to most attractions. The apartments are very clean, spacious and ideal for a city centre stay. The discounted Q-Park Car Park is a 5 minute walk from the apartment and was less than £10 for 24 hours. We will be looking to book again on our next trip. Highly recommended.
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Louise
Friends and Family
6.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
The apartment was extremely spacious, 2 bedrooms and 2 bathrooms which were lovely. Bed was comfortable, better quality pillows could have improved sleep.
Location - Fab
Downside, the apartment was extremely warm/ hot there was no fan and due to the age and features of the buildings the windows were difficult to open… plus when the window was open there was a risk of a pigeon flying in. There is a pub in the basement and unfortunately some late/very early noise but for the reasonable price you cannot have it all. Also it would have been beneficial to have a discloth and or kitchen roll so sides/ table could be wiped down. Also no plug for sink so literally had to continually run water until crocks were washed.
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Ellie-Mae
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Great place to stay for all acitivites in Liverpool.
Everything was in walking distance including bars, restaurants and sight seeing attractions.
A very short walk to the cavern quarter and approx 10mins to Albert dock.
Apartment itself was clean and well equipt for a comfortable stay and i couldnt recommend it more! Would definitely stay here again when visiting Liverpool.
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Niall
Leisure Family
2.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Stayed at The Castle Collection in Cook Street, Liverpool with my son for two nights in March. We had no hot water for the whole stay and also had water leaking in the shower through one of the lights over the shower from the upper floor. I contacted the number provided over the weekend but nobody answered. On Monday morning before checking out I rang again and got through to someone. I told them about the issues and I was told to email reservations, which I did. I received an apology and was told one nights stay would be refunded. A week later I still had not received the refund. I contacted The Castle Collection again to ask why it hadn’t been refunded. I was told that the refund was given as credit to Expedia. I contacted Expedia and they said there was no credit or refund provided from The Castle Collection. Expedia contacted The Castle Collection to ask for the refund but was told by the manager they would not provide the refund. So basically I was lied too. Would not recommend The Castle Collection to anybody thinking of staying there.
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Tracey
10.0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
Parked using the discount code offered from the accommodation at Q Park Dake street. Was well lit and very safe behind the roller shutter door entry.
Apartment no7 was comfortable, clean and welcoming. Could have done with bedside lamps as once you turn main light off it’s a walk in the complete darkness to the bed - bit of a hazard!
Very quiet accommodation and very spacious. Will book again thank you.
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Deborah
Friends and Family
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
Really clean apartments, bedding and towels were spotless. All mod cons. The staff were lovely and very friendly. We have stayed at Signature apartments 4 times and will continue to use them.
PAULA
Friends and Family
8.0
/10
Reviewed 113 week(s) ago
Hotels.com verified review
Great location and comfortable stay.
Julie
Leisure with Friends
10.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
This apartment was ideal for visiting Liverpool and very central location. Comfortable beds too.
Deborah
Friends and Family
8.0
/10
Reviewed 145 week(s) ago
Hotels.com verified review
Beautiful old building, the rooms were lovely and have been brought up to date. Cleanliness was first rate. I have always stayed at the Castle collection apartments and will continue to do so.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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