The Gibside Hotel

Excellent quality and service

Friendly staff and lovely hotel

There was alot of noise from other guests, slamming doors and talking loudly into the early hours of the morning. Also the room was very warm, so had to keep the window open, outside was also very loud. In terms of cleaniness, when I shut the curtains, a residue was left on my fingers and I had to wash my hands.

Really nice stay in a Junior Suite. Shame it was only for one night. Breakfast was excellent and the staff in the restaurant were friendly and efficient. Only downside was the bed was too soft, and the curtains were a poor fit for the window.

Amazing place to stay very friendly and helpful staff very welcoming will Definitely stay again…

Comfortable stay, nice environment. Lounge bar outstanding. Set in lovely village of Whickham.

It was an ok budget hotel good for a nights stopover while on a long journey bed comfortable room clean and good shower

It was hard to sleep not having AC

Bed was comfy, shower a bit weak, bistro really good

Had a lovely stay at the Gibside hotel! Staff all very friendly and helpful. Comfy bed, nice sized room and delicious breakfast

Good.

Very bad

Lovely clean,comfortable room and bed. Good food in lovely bar restaurant. Friendly staff including Malcolm, the owner. Will be back soon and highly recommend this hotel. Plenty of pubs,restaurants shops in walking distance. Ample free parking a bonus too.

Steep and hilly and no public lifts for access in the hotel

Enjoyed a lovely Sunday lunch and a pretty comfortable stay overall. However, next morning the shower would only pump scalding hot water through (no cold) the water was too hot to take a shower. In our previous stay at the same hotel, the shower wouldn't work at all - worth testing when you first arrive in case you need a chnage of room

Lovely hotel ideally located for our visit

Good stay very local situated clean and presentable

Very clean, friendly staff, lovely breakfast. Comfortable room and tea making, so welcome!

Staff were incredibly friendly and helpful. The room was spacious and the bed was really comfy. A good location, lots of places to eat nearby. It’s not far from the metro centre and Newcastle city centre.

Having stayed at this hotel before in the newer section and had great stays so l didn’t hesitate to book again for a nights stay while we were attending a birthday meal. Sadly once checked in we were told we would be staying in the old original building. The room 211 was clean and tidy but the furniture and bed had seen better days- it’s crying out for a refurbish. The bathroom was spotless but the shower fixings had parts missing the fan in the room made a terrible noise. The walls were thin so could hear our neighbouring rooms. The mattress was thin and broken - this needs to be changed. There was a constant loud drone noise - must be the ventilation/air con or heating blowers - they kept us awake all night - so along with a lumpy mattress - it was a terrible stay. Breakfast was good when we were eventually served - not the staffs fault - they need more staff when it’s half full. Portions were very small but apart from very salty bacon it was fresh and cooked well. Overall unless I can be guaranteed a room in the newer section - I would not use this hotel again. So rooms 201 onwards stayer beware unless you take good earplugs.