The London EDITION

Incredible luxurious and the service was perfect

The staff were so kind and everything was satisfying. And the location was also good.

There was a fire alarm while I was sleeping on night one, the next day they started construction work in my flooor at 9am due to a faulty boiler. After two sleepless nights I asked for another room they said no and gave me a late checkout instead. Most 5 star hotels would comp the whole stay or a night… highly disappointed by this stay. Would mot recommend

Great room! Terrific food!

Worth every penny

Clean room, attentive staff. Great stay

Amazing Place

Enjoyed our stay

Terrific location, very friendly staff—will stay again.

Wonderful property with very personal service. We had drinks in the bar and Alexandrina was very considerate and professional - great knowledge Only minor point is that there was quite some noise outside our door which woke us up Will return soon

Beautiful hotel with clean and neat rooms. The staff is very attentive and helpful. Punch room bar had excellent drinks and the breakfast restaurant (stunning space!) was great too. Walking distance to theater district, Soho, etc.

Great

Good place

.

Room is small & they cut the power for some reason

I booked the Edition for my birthday and the staff went above and beyond, delivering balloons, sweet treats and personal touches throughout the stay. I can't thank them enough for the amazing hospitality and for making it such a special stay. The hotel is beautiful, with spacious rooms and amazing design. The breakfast included with our booking was perfect. Will definitely be booking again!

I am absolutely appalled by my experience at the London Edition Hotel. I booked my stay through Expedia, where I've been a loyal customer for years. I paid a non-refundable rate for two nights, only to be met with the most frustrating and disheartening experience imaginable. The entirety of Zurich airport was grounded on the day I was supposed to arrive, and a freak snowstorm in London closed the airports, making it impossible for flights to land. We didn't make it to London until our second booked night. Despite these unavoidable circumstances, the hotel coldly refused to refund us, stating that the booking was non-refundable and there was nothing they could do. Expedia gave the same unhelpful response. It's absolutely disgusting to advertise a luxury experience and then show a complete lack of human empathy and understanding in situations beyond anyone's control. There is always something that can be done to show compassion and flexibility, especially in such rare and extreme cases. I expected much better from both the London Edition Hotel and Expedia. My vacation was completely ruined by their rigid and heartless policies. I am extremely disappointed and will be taking my business elsewhere in the future.

The hotel it’s good Staff great Bathroom clean not good

We thoroughly enjoyed our stay while visiting London to see the Christmas lights around the area. The staff were welcoming and attentive, the room was very comfortable and clean. The room was upgraded for us which was a nice bonus as well! We picked the London EDITION for it's location and history with the EDITION brand. This visit did not disappoint and we can't wait for a return to this incredible building!

Another amazing stay at our favourite hotel in London - modern and hip, with an eclectic edge.