The Merchant's House, BW Signature Collection

Hotels
9.2
/10
Exceptional
663 reviews

What Guests Say About Their Stay

Ian
10.0
/ 10
Lovely hotel close to city centre. Staff were fantastic and very friendly. Room great and breakfast delicious. I hope to come back one day.
Lee Ann
10.0
/ 10
Charming room with old beams. High street close by once we found it. Walkable to Cathedral.
Rhonda
10.0
/ 10
Nicely located heriage building, breakfast was great, staff was attentive, room was a little small but had air conditioning and a nice bathroom.
In the Area
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29 Milford St, Salisbury, Wiltshire, England, SP1 2AP

Main Facilities

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24-Hour Front Desk
WiFi
The Merchant's House, BW Signature Collection is located in area / city Salisbury. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Merchant's House, BW Signature Collection Address: Map & Location

29 Milford St, Salisbury, Wiltshire, England, SP1 2AP
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Discover More About The Merchant's House, BW Signature Collection

Location


The Merchant's House, BW Signature Collection is located in area / city Salisbury.

About The Merchant's House, BW Signature Collection

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Merchant's House, BW Signature Collection is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Merchant's House, BW Signature Collection is the right place to stay.

All facilities in The Merchant's House, BW Signature Collection

Others The Merchant's House, BW Signature Collection
Others

Food and Drinks

  • Bar
  • Breakfast

Public Facilities

  • Others
  • Smoke-free area

Connectivity

  • Free WiFi

General

  • Parking

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in The Merchant's House, BW Signature Collection

Important Note
  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Merchant's House, BW Signature Collection
37
Number of floors in The Merchant's House, BW Signature Collection
3
Another facilities in The Merchant's House, BW Signature Collection
Bar, Breakfast, Others, Smoke-free area, Free WiFi

Frequently asked question in The Merchant's House, BW Signature Collection

What are available facilities at The Merchant's House, BW Signature Collection?
There are top facilites at The Merchant's House, BW Signature Collection such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Merchant's House, BW Signature Collection?
Check-in time at The Merchant's House, BW Signature Collection is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Merchant's House, BW Signature Collection provide breakfast?
Yes, The Merchant's House, BW Signature Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Merchant's House, BW Signature Collection?
The Merchant's House, BW Signature Collection is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Merchant's House, BW Signature Collection have?
The Merchant's House, BW Signature Collection has 3 floors.
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More Reviews from Other Guests in The Merchant's House, BW Signature Collection

9.2
Exceptional
From 663 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews The Merchant's House, BW Signature Collection

Number of reviews per page
20
40
Top reviews
M P
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very friendly staff on the desk and in the restaurant. The location was very central and great for exploring the city. We would stay there again
sharon.l
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was amazing considering it was built in the 1400's. The staff was very nice. The room was decent although the bed was a little too soft for me. The welcome drink of 50% off was a nice surprise. The walls were a little thin, and someone above me was clomping around. The biggest problem that I had was the bed bugs. I got bitten the first night but wasn't sure exactly what was going on. The second night left no doubt. I went down to reception to ask for another room, but they were fully booked. My friend and I had to stay up all night and pay extra to catch an earlier train, ruining our day out in Salisbury. In the morning, the woman at reception said that they would be refunding my money. I hope that everything gets straightened out as, in general, it's a nice place to stay.
Read More
Ian
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel close to city centre. Staff were fantastic and very friendly. Room great and breakfast delicious. I hope to come back one day.
David
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
James
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great staff. Clean and lovely rooms.
James
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel, friendly staff!! Happy days.
Donna
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice but the room smelt a bit musty.
Alan
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The layout of the Hotel is rather confusing, but that is understandable considering the cacophony of the buildings it is housed in. Pleasant and welcoming staff and an excellent location to walk around Salisbury.
Loredana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Definitely not as we were expecting… cute but old and in need of good refurbishing
Jeremy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Mediocre accommodation at overpriced rates.
Steven
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel is reasonably nice, and clean. The room smelled like a smoker had recently stayed there, woke up very congested. The staff was great.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fire alarm went off in the morning and they couldn’t switch it off for 40minutes
Lee Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Charming room with old beams. High street close by once we found it. Walkable to Cathedral.
Rhonda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nicely located heriage building, breakfast was great, staff was attentive, room was a little small but had air conditioning and a nice bathroom.
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent place in the heart of Salisbury, friendly staff and a good break with friends
Hilary
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Was Ok, building work in progress and not notified, staff good and breakfast good,Hotel felt tired reception area bad
Jason
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Appreciated hotel parking lot and friendly staff. Room was small, but fine for a short stay. Great character!
NORBERTO
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very well kept and clean. Staff was super friendly and informative!
Alma
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff were very friendly and explained everything very well. We spent one night there and it was lovely. The hotel location it's great, close to the market, Salisbury Cathedral, pubs and restaurants. Carpark spaces are limited but we arrive at the right time and managed to charge our EV at a reasonable price.
Susan
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, helpful staff, comfortable room for one night stay in Salisbury.
Number of reviews per page
20
40

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Others 4 The Merchant's House, BW Signature Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 663 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Merchant's House, BW Signature Collection

Number of reviews per page
20
40
Top reviews
M P
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very friendly staff on the desk and in the restaurant. The location was very central and great for exploring the city. We would stay there again
sharon.l
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was amazing considering it was built in the 1400's. The staff was very nice. The room was decent although the bed was a little too soft for me. The welcome drink of 50% off was a nice surprise. The walls were a little thin, and someone above me was clomping around. The biggest problem that I had was the bed bugs. I got bitten the first night but wasn't sure exactly what was going on. The second night left no doubt. I went down to reception to ask for another room, but they were fully booked. My friend and I had to stay up all night and pay extra to catch an earlier train, ruining our day out in Salisbury. In the morning, the woman at reception said that they would be refunding my money. I hope that everything gets straightened out as, in general, it's a nice place to stay.
Read More
Ian
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel close to city centre. Staff were fantastic and very friendly. Room great and breakfast delicious. I hope to come back one day.
David
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
James
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great staff. Clean and lovely rooms.
James
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel, friendly staff!! Happy days.
Donna
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice but the room smelt a bit musty.
Alan
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The layout of the Hotel is rather confusing, but that is understandable considering the cacophony of the buildings it is housed in. Pleasant and welcoming staff and an excellent location to walk around Salisbury.
Loredana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Definitely not as we were expecting… cute but old and in need of good refurbishing
Jeremy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Mediocre accommodation at overpriced rates.
Steven
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel is reasonably nice, and clean. The room smelled like a smoker had recently stayed there, woke up very congested. The staff was great.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fire alarm went off in the morning and they couldn’t switch it off for 40minutes
Lee Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Charming room with old beams. High street close by once we found it. Walkable to Cathedral.
Rhonda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nicely located heriage building, breakfast was great, staff was attentive, room was a little small but had air conditioning and a nice bathroom.
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent place in the heart of Salisbury, friendly staff and a good break with friends
Hilary
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Was Ok, building work in progress and not notified, staff good and breakfast good,Hotel felt tired reception area bad
Jason
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Appreciated hotel parking lot and friendly staff. Room was small, but fine for a short stay. Great character!
NORBERTO
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very well kept and clean. Staff was super friendly and informative!
Alma
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff were very friendly and explained everything very well. We spent one night there and it was lovely. The hotel location it's great, close to the market, Salisbury Cathedral, pubs and restaurants. Carpark spaces are limited but we arrive at the right time and managed to charge our EV at a reasonable price.
Susan
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, helpful staff, comfortable room for one night stay in Salisbury.
Number of reviews per page
20
40