The Municipal Hotel & Spa Liverpool - MGallery Collection

The hotel was great. The restaurant had delicious food, if a little expensive. The spa was cool, but very small and too expensive for what it was. The steam room was not working and they kept the price the same.

Gorgeous hotel , staff really friendly , standard double a little small but was okay for 1 night , would definately stay again

Amazing stay. Stunning hotel, great rooms, you can feel the history of the building as you walk around. Absolutely love that you can request fresh milk instead of using UHT. Room was overlooking main road - couldn’t hear a thing.

Rooms small and relatively basic, but lovely hotel, nice bar and great service

Two night break, hotel in good position for the rail station and the city. Comfortable room and bread. Good breakfast albeit it slow service. Expensive to eat in the restaurant.

Restfull.

An amazing hotel with fantastic staff and an interesting history.

Pool is an extra charge of GBP 30!!

The hotel is well situated for easy access to the city centre and waterfront. I booked an accessible room but had to change rooms due to a plumbing/drainage issue in the bathroom. The change of room was handled very promptly and efficiently. The room was quite small with no room for a chair other than a desk chair and no stand for my suitcase. I tried the buffet breakfast one morning but by 8.30 there was very little selection left. I was offered a free breakfast on a future visit when I checked out. Overall I enjoyed the hotel and location and the staff were all friendly and professional.

Absolutely gorgeous hotel .super friendly staff that made you feel very welcome one especially showed us round a couple of rooms is name was Alex he was amazing and very professional at his job service was great I will be staying here again loved it so relaxed ‘chilled and a boss atmosphere . Best hotel in Liverpool ⭐️⭐️⭐️⭐️⭐️

One of the best hotels we have ever stayed in.

Really lovely place building was beautiful the staff were very friendly and helpful.

Stunning property. Fab location, shopping, restaurants, landmarks all walkable to. Attentive staff.

All the information provided regarding prices are incorrect. Misleading and breakdowns which were not highlighted

We paid a lot of money to stay one night in this hotel. The room was small with a small double bed. There was very little room between the end of the bed and the fireplace; which made it difficult to access the bathroom. I’d said on the booking that we were celebrating both my husband’s and my 40th birthday; however there was no perks or any form of hospitality for this. Not even a congratulations from the staff on check in. For the extreme cost we paid to stay for a special celebration; it was not worth it. The location was also further away from the main town than we’d expected. Just not worth the cost.

My Mum was gifted a spa day for two for her birthday so I decided to book a stay also. So glad I did ...loved this hotel. Upgrade on the room, fantastic and beautiful bar area and staff were fab. If I had to offer a slight area to improve...the pool was a tad cool for a spa pool. The hotel was a great location to bars and resturants. Thank you for a lovrly stay .

Just an amazing hotel with amazing staff

This is an amazing hotel and in a good position for exploring g with parking just behind ….. amazing all round !!!

This is my second stay and it did not disappoint. Came for a business trip from London. The hotel itself is beautiful and the staff were all so friendly and helpful, especially the breakfast waitresses. They could not do enough for us, with a smile. One lady even told us all of the history of the building. The Bar was very busy due to a function so we avoided it this time, but breakfast was delicious and plenty of choice. Rooms are lovely and clean with everything you need.

Lovely loking building, and bar area. Check in was quite slow. We were in room 009 and 010 on the lower ground floor. When you exit the lift there is signage for 001 -003 and 19-21 but nothing in between, we asked 3 staff and none then knew where it was, it makes no sense to have signage that does not cover all room numbers. Room 009 was a reasonable size but 010 was about a meter and a half narrower and wasnt big enough to swing a cat in, really disappointing that the size of the rooms differed so much for the same price. Our room keys didn't work and we jad to chnage them 3 times as each time the key didnt work. The bed was comfy and the room temperature was good. Sign on room stating if yiu wanted fresh milk for drinks to just ask, this was requested but we were provided with milk in plastic packers. Negatives are not major issues (except the size of room 010) but small changes could make this hotel a great hotel rather than average. We are already booked in for an event in July, so I'm hoping management see these comments and can make a 2nd stay much more enjoyable so we don't regret the booking and go back to our usual hotel.