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The Sutherland

Name: The Sutherland
Address: Wellington Rd, Lilleshall and Donnington, Telford and Wrekin, England, TF2 8NG, Wellington Rd, TF2 8NG, England
Rating: 9.2

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9.2

/10

Exceptional

88 reviews

What Guests Say About Their Stay

David

10.0

/ 10

Very popular restaurant with hotel rooms. Rooms were small but well presented with comfortable beds, Coffee machine, fridge in some rooms, modern bathroom with walk in shower in all but one room. Plenty of car parking. Stayed on Sunday night. Two acts in garden provided background music that didn't interupt conversations. Plenty of outside seating for drinks or to eat. No TV in bar as this is really a restaurant with small inside bar area and lots of space outside. No lift but walk in shower makes life easier for elderly. Staff very attentive & nothing too much trouble. Good choice of breakfast items from eggs benedict, sausage/bacon sarni, to full English and vegetarian options. I would definitely stay there again.

Ann

10.0

/ 10

The property has been refurbished to a good standard but still could use some further work to improve the building even more It is an old building and some of the floors upstairs need some work ( just outside our room there was a dint in the floor that felt like it might go through if not looked at in the near future. ). Would also be nice if rooms on the ground floor were refurbished to allow access for those with less mobility to enjoy the hotel The staff could not do enough for us especially Chris our morning server who went out of his way to look after us and provided me with the requested additional items to my Eggs on toast.

Antony

10.0

/ 10

Exceptional staff, really helpful and friendly. Only a couple of small gripes, a toilet seat fitted to match other room colours but it didn't fit the loo correctly so for a stand up wee you have to hold the seat up with one hand. Also the bed headboard could do with a bit of a hoover. Amazing dinner, breakfast and a good night sleep,

In the Area

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Wellington Rd, Lilleshall and Donnington, Telford and Wrekin, England, TF2 8NG

Main Facilities

Parking

Garden

Staying at The Sutherland is a good choice when you are visiting Lilleshall and Donnington.

The Sutherland Address: Map & Location

Wellington Rd, Lilleshall and Donnington, Telford and Wrekin, England, TF2 8NG

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Discover More About The Sutherland

General
Near Granville Country Park

Location
With a stay at The Sutherland in Telford, you'll be within a 5-minute drive of Granville Country Park and Oakengates Leisure Centre. This hotel is 4.1 mi (6.6 km) from New Bucks Head Stadium and 4.7 mi (7.5 km) from Telford Shopping Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Granville Country Park - 1.8 km / 1.1 mi
Oakengates Leisure Centre - 3.2 km / 2 mi
New Bucks Head Stadium - 6.6 km / 4.1 mi
Telford Shopping Centre - 7.5 km / 4.7 mi
Telford Town Park - 7.8 km / 4.9 mi
Telford Ice Rink - 7.9 km / 4.9 mi
The International Centre - 7.9 km / 4.9 mi
Cineworld Telford - 7.9 km / 4.9 mi
Sunnycroft - 8.6 km / 5.4 mi
Harper Adams University - 8.7 km / 5.4 mi
Green Wood Centre - 8.9 km / 5.5 mi
Wellington Civic and Leisure Centre - 8.9 km / 5.5 mi
Shifnal Golf Club - 10.1 km / 6.3 mi
Newport Dog Park - 10.5 km / 6.5 mi
Telford Steam Railway - 10.6 km / 6.6 mi

The nearest major airport is Birmingham Airport (BHX) - 73.8 km / 45.9 mi

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities
The front desk is staffed during limited hours. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 13 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and irons/ironing boards, and housekeeping is provided daily.

All facilities in The Sutherland

Common Space

Bedroom

Others

In-room Bathroom

Restaurant

Things to Do

Garden

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Parking

Public Facilities

Parking
Coffee shop

Accommodation Policy & General Information in The Sutherland

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

, The front desk is open daily from 7:00 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Sutherland	13
Another facilities in The Sutherland	Garden, Breakfast, Free WiFi, Parking, Parking

Frequently asked question in The Sutherland

What Time is Check In & Check Out at The Sutherland?

Check-in time at The Sutherland is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does The Sutherland provide breakfast?

Yes, The Sutherland provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of The Sutherland?

The Sutherland is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at The Sutherland?

The Sutherland has 13 rooms in total.

What do past guests say about The Sutherland?

The Sutherland is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Sutherland

Overall Ratings & Reviews The Sutherland

Other sources (88)

9.2

Exceptional

From 88 reviews

Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews The Sutherland

Number of reviews per page

Top reviews

David

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Chris

with Partner

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The room was not the largest they had but we knew that when we booked, this was our choice as only staying one night - clean and well equipt just a bit of a squeeze moving round the room and more so around the shower room. Booking into the hotel and also getting taken to your table for evening meal was a little difficult on both occasions as the 'reception' is in the bar and staff are busy serving customers drinks - however not a big problem... food was good both the evening meal and breakfast. Not the hotels fault but our room was at the front and near some trees and local birds were very noisy early morning.

Ann

Friends and family Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Antony

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Andrew

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

5 Stars all round. Enough said.

Denise

8.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast excellent. Room was bijou beautifully finished. I’m not so sure about the 4 poster bed which made the room quite small remove the 4 poster and it would have been an excellent review

Aileen

with Partner

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

All staff very friendly and helpful. Food was amazing and enormous portions :-) Would definitely recommend to family and friends

Mariusz

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Very pleasant stay overall, with a cosy and well-maintained room. The service was excellent throughout — Alex and his team were friendly, attentive, and always willing to help, which made a real difference to the experience. The food was another highlight, with excellent quality at both dinner and breakfast. The team also showed great flexibility in accommodating special requests, which was very much appreciated. Overall, a thoroughly enjoyable stay that I would happily recommend.

David

Friends and family Family

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is refurbished (previously called White House Hotel) so quite smart but fairly dark inside the rooms as the decor has quite a bit of black. The hotel has a good free car park and 13 double ensuite bedrooms with walk-in showers. The bathroom floor can get quite slippery if wet as the shower has an open side. Bedrooms are on the first and second floor, but there isn't a lift, so it is not suitable if mobility issues. Worth asking for 1st floor rather than 2nd if you can't manage more than 1 flight of stairs. Ver comfortable beds. Bedrooms quite warm though it was cool outside, but bedroom and bathroom windows open and there seems to be an a.c. unit in the wardrobe. Tea and coffee facilities in the room. Also a coffee machine in the room but needs instructions. Fruit juice, tea or coffee and a tasty gluten free cooked breakfast (nicely cooked bacon, beans, tomato, egg cooked to suit, optional black pudding and toast). If you're gluten free, there aren't any cereal or pastries and you can't have the sausages or hash browns unfortunately.

Mark

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Nice hotel, modern, stylish and the rooms are nice.

Stephen

with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Lovely restaurant but very busy when we arrived, so staff were rushed off their feet. Room was great. Bathroom was lovely. No air conditioning so we kept the window open. Quiet outside apart from birds waking us up at sunrise. Food in the restaurant was excellent although we had to wait for a table. There was no discount on offer for residents.

Peter

with Partner

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Lovely visit, Staff very friendly, great breakfast.

Adrian

4.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

I was unfortunately in an incredibly warm room (in part due to weather, but also the orientation which meant it got the full evening sun and no breeze) - this was room 104. The room was a decent size and reasonably clean, but given the weather, which is it being made up with a duvet and no sheet underneath (between that and the bed). The bathroom had cracked floor tiles which were very uneven with sharp edges and there was toothpaste marks splashed all over the wall by the sink, which means the cleaning wasn't that thorough. Also the open ended shower ends up absolutely soaking the floor, so you have to mop it up with the bath mat. I should have stayed in a premier inn.

Gary

Business

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Great room amazing food for dinner and breakfast

Keith

with Partner

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Great breakfast. Nice room and staff

Caroline

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

First class, service and quality. The food was exceptional, as was the standard of customer service. The management here set an amazing example.

Daniel

8.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Comfortable stay, clean rooms and helpful staff. Room 107 is probably best avoided due to kitchen noise and smells

David

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Cannot really fault The Sutherland. The room was spotless, the bathroom spotless, the bed comfortable. I stayed 2 nights for work the room, whilst small, was more than adequate for my needs. The restaurant is fantastic. The pace of service perfect for me, I did not feel at all rushed. The food was not only presented beautifully, but was delicious. I cannot recommend the duck breast highly enough! I stay in hotels regularly with my work and The Sutherland is now on my Go To list.

Nicholas

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Very helpful staff the breakfast and evening meal were very good and the manager made sure we had a table even though it was very busy.

Sarah

Friends and family Family

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Lovely hotel, staff very helpful. Good evening food and breakfast

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.