The Sutherland

Hotels
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9.4
/10
Exceptional
63 reviews

What Guests Say About Their Stay

Caroline

10.0
/ 10
First class, service and quality. The food was exceptional, as was the standard of customer service. The management here set an amazing example.

David

10.0
/ 10
Cannot really fault The Sutherland. The room was spotless, the bathroom spotless, the bed comfortable. I stayed 2 nights for work the room, whilst small, was more than adequate for my needs. The restaurant is fantastic. The pace of service perfect for me, I did not feel at all rushed. The food was not only presented beautifully, but was delicious. I cannot recommend the duck breast highly enough! I stay in hotels regularly with my work and The Sutherland is now on my Go To list.

Nicholas

10.0
/ 10
Very helpful staff the breakfast and evening meal were very good and the manager made sure we had a table even though it was very busy.
In the Area
See Map
Wellington Rd, Lilleshall and Donnington, Telford and Wrekin, England, TF2 8NG

Main Facilities

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Restaurant
Parking
WiFi
Staying at The Sutherland is a good choice when you are visiting Lilleshall and Donnington.
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What's around The Sutherland

Wellington Rd, Lilleshall and Donnington, Telford and Wrekin, England, TF2 8NG
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Others The Sutherland
Others 2 The Sutherland

Discover More About The Sutherland

Location
Staying at The Sutherland is a good choice when you are visiting Lilleshall and Donnington.

About The Sutherland

From business event to corporate gathering, The Sutherland provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but The Sutherland welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Sutherland.

The Sutherland is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Sutherland is the right place to stay.

All facilities in The Sutherland

Common Space The Sutherland
Common Space
Others The Sutherland
Others
Restaurant The Sutherland
Restaurant

Public Facilities

  • Parking
  • Coffee shop

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Sutherland

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No elevators

General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at The Sutherland
13
Another facilities in The Sutherland
Coffee shop, Garden, Free WiFi

Frequently asked question in The Sutherland

What are available facilities at The Sutherland?
There are top facilites at The Sutherland such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Sutherland?
The standard check-in time at The Sutherland is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of The Sutherland?
The Sutherland is a 3.0-star hotel.
How many rooms are available at The Sutherland?
The Sutherland has 13 rooms in total.
What do past guests say about The Sutherland?
The Sutherland is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Sutherland

9.4
Exceptional
From 63 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews The Sutherland

Number of reviews per page
20
40
Top reviews
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is refurbished (previously called White House Hotel) so quite smart but fairly dark inside the rooms as the decor has quite a bit of black. The hotel has a good free car park and 13 double ensuite bedrooms with walk-in showers. The bathroom floor can get quite slippery if wet as the shower has an open side. Bedrooms are on the first and second floor, but there isn't a lift, so it is not suitable if mobility issues. Worth asking for 1st floor rather than 2nd if you can't manage more than 1 flight of stairs. Ver comfortable beds. Bedrooms quite warm though it was cool outside, but bedroom and bathroom windows open and there seems to be an a.c. unit in the wardrobe. Tea and coffee facilities in the room. Also a coffee machine in the room but needs instructions. Fruit juice, tea or coffee and a tasty gluten free cooked breakfast (nicely cooked bacon, beans, tomato, egg cooked to suit, optional black pudding and toast). If you're gluten free, there aren't any cereal or pastries and you can't have the sausages or hash browns unfortunately.
Read More
Mark
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice hotel, modern, stylish and the rooms are nice.
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely restaurant but very busy when we arrived, so staff were rushed off their feet. Room was great. Bathroom was lovely. No air conditioning so we kept the window open. Quiet outside apart from birds waking us up at sunrise. Food in the restaurant was excellent although we had to wait for a table. There was no discount on offer for residents.
Read More
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely visit, Staff very friendly, great breakfast.
Adrian
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was unfortunately in an incredibly warm room (in part due to weather, but also the orientation which meant it got the full evening sun and no breeze) - this was room 104. The room was a decent size and reasonably clean, but given the weather, which is it being made up with a duvet and no sheet underneath (between that and the bed). The bathroom had cracked floor tiles which were very uneven with sharp edges and there was toothpaste marks splashed all over the wall by the sink, which means the cleaning wasn't that thorough. Also the open ended shower ends up absolutely soaking the floor, so you have to mop it up with the bath mat. I should have stayed in a premier inn.
Read More
Gary
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great room amazing food for dinner and breakfast
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great breakfast. Nice room and staff
Caroline
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

First class, service and quality. The food was exceptional, as was the standard of customer service. The management here set an amazing example.
Daniel
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Comfortable stay, clean rooms and helpful staff. Room 107 is probably best avoided due to kitchen noise and smells
David
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Cannot really fault The Sutherland. The room was spotless, the bathroom spotless, the bed comfortable. I stayed 2 nights for work the room, whilst small, was more than adequate for my needs. The restaurant is fantastic. The pace of service perfect for me, I did not feel at all rushed. The food was not only presented beautifully, but was delicious. I cannot recommend the duck breast highly enough! I stay in hotels regularly with my work and The Sutherland is now on my Go To list.
Read More
Nicholas
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very helpful staff the breakfast and evening meal were very good and the manager made sure we had a table even though it was very busy.
Sarah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely hotel, staff very helpful. Good evening food and breakfast
gail
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Gorgeous hotel! VERY pet friendly. Great breakfast
Holly
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Everything was excellent.
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Good location in quiet residential area. Nice modern, clean room. Great pub/restaurant with good food & atmosphere. Breakfast was cooked to order, with self service station for cereal, ou dog was made very welcome toohiyceetc juicecerals
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Room nice and clean,staff very friendly
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Staff were all courteous and Hotel is really nice. We had breakfast, lunch and dinner there and the food was amazing. Prices very reasonable. My only negative was the size of our double room! It was really only big enough for a single bed and we were very cramped. Bathroom was lovely though.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean room attentive and pleasant staff and good menu choice
Linda
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room very clean, excellent staff. Very dog friendly , would stay then again
Kevin
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Great staff and the best night's sleep for a long time
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Sutherland

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 63 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Sutherland

Number of reviews per page
20
40
Top reviews
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is refurbished (previously called White House Hotel) so quite smart but fairly dark inside the rooms as the decor has quite a bit of black. The hotel has a good free car park and 13 double ensuite bedrooms with walk-in showers. The bathroom floor can get quite slippery if wet as the shower has an open side. Bedrooms are on the first and second floor, but there isn't a lift, so it is not suitable if mobility issues. Worth asking for 1st floor rather than 2nd if you can't manage more than 1 flight of stairs. Ver comfortable beds. Bedrooms quite warm though it was cool outside, but bedroom and bathroom windows open and there seems to be an a.c. unit in the wardrobe. Tea and coffee facilities in the room. Also a coffee machine in the room but needs instructions. Fruit juice, tea or coffee and a tasty gluten free cooked breakfast (nicely cooked bacon, beans, tomato, egg cooked to suit, optional black pudding and toast). If you're gluten free, there aren't any cereal or pastries and you can't have the sausages or hash browns unfortunately.
Read More
Mark
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice hotel, modern, stylish and the rooms are nice.
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely restaurant but very busy when we arrived, so staff were rushed off their feet. Room was great. Bathroom was lovely. No air conditioning so we kept the window open. Quiet outside apart from birds waking us up at sunrise. Food in the restaurant was excellent although we had to wait for a table. There was no discount on offer for residents.
Read More
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely visit, Staff very friendly, great breakfast.
Adrian
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was unfortunately in an incredibly warm room (in part due to weather, but also the orientation which meant it got the full evening sun and no breeze) - this was room 104. The room was a decent size and reasonably clean, but given the weather, which is it being made up with a duvet and no sheet underneath (between that and the bed). The bathroom had cracked floor tiles which were very uneven with sharp edges and there was toothpaste marks splashed all over the wall by the sink, which means the cleaning wasn't that thorough. Also the open ended shower ends up absolutely soaking the floor, so you have to mop it up with the bath mat. I should have stayed in a premier inn.
Read More
Gary
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great room amazing food for dinner and breakfast
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great breakfast. Nice room and staff
Caroline
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

First class, service and quality. The food was exceptional, as was the standard of customer service. The management here set an amazing example.
Daniel
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Comfortable stay, clean rooms and helpful staff. Room 107 is probably best avoided due to kitchen noise and smells
David
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Cannot really fault The Sutherland. The room was spotless, the bathroom spotless, the bed comfortable. I stayed 2 nights for work the room, whilst small, was more than adequate for my needs. The restaurant is fantastic. The pace of service perfect for me, I did not feel at all rushed. The food was not only presented beautifully, but was delicious. I cannot recommend the duck breast highly enough! I stay in hotels regularly with my work and The Sutherland is now on my Go To list.
Read More
Nicholas
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very helpful staff the breakfast and evening meal were very good and the manager made sure we had a table even though it was very busy.
Sarah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely hotel, staff very helpful. Good evening food and breakfast
gail
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Gorgeous hotel! VERY pet friendly. Great breakfast
Holly
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Everything was excellent.
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Good location in quiet residential area. Nice modern, clean room. Great pub/restaurant with good food & atmosphere. Breakfast was cooked to order, with self service station for cereal, ou dog was made very welcome toohiyceetc juicecerals
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Room nice and clean,staff very friendly
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Staff were all courteous and Hotel is really nice. We had breakfast, lunch and dinner there and the food was amazing. Prices very reasonable. My only negative was the size of our double room! It was really only big enough for a single bed and we were very cramped. Bathroom was lovely though.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean room attentive and pleasant staff and good menu choice
Linda
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room very clean, excellent staff. Very dog friendly , would stay then again
Kevin
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Great staff and the best night's sleep for a long time
Number of reviews per page
20
40